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HomeMy Trip Online Reviews
My Trip Online logo

My Trip Online Reviews

4.036 out of 5 stars
4.036 out of 5 stars
4.0
|Great|1,000 reviews

TrustScore

4.0
4.036 out of 5 stars
Great
5 out of 5 stars
579
4 out of 5 stars
141
3 out of 5 stars
139
2 out of 5 stars
19
1 out of 5 stars
122
1,000 reviews in total

Review summary

My Trip Online receives a generally positive reception from customers, with many praising the service for being easy to use and providing a great overall experience. Reviewers frequently highlight the speed of the booking process and express satisfaction with the quality of service, often using phrases like "good" and "great." However, there are notable concerns regarding the subscription model, with some customers feeling misled and labeling the service as a scam. Additionally, a few users mention frustrations with the system, describing it as annoying or nonsensical. Despite these criticisms, the majority of feedback remains favorable, indicating that many consumers appreciate the service offered. Overall, My Trip Online is viewed positively, though potential users should be aware of the subscription issues.

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Based on reviews, created with AI

See what reviewers are saying

GH
GHFeatured

5 months ago

3 out of 5 stars

complicated

complicated

norberto  bastia
norberto bastiaFeatured

5 months ago

5 out of 5 stars

Easy and fast

Easy and fast

Nikoo
NikooFeatured

7 months ago

5 out of 5 stars

Don’t care why am inhere

Don’t care why am inhere

segun alaka
segun alakaFeatured

7 months ago

5 out of 5 stars

Good

It's okay, nice

Filter by rating:
abdulhakim alhussain
abdulhakim alhussain
1 reviews
7 months ago
5 out of 5 stars

Nice and helpful hope to keep it

Nice and helpful

Helpful?
Consumer
Consumer
1 reviews
7 months ago
1 out of 5 stars

No fast track QR codes, hidden subscription, no way to remove payment details from customer profile - scammers!

After buying Fast Track at the Warsaw airport, there was no way to download the QR code - I received it by email only after a few hours. The company does not want to return the money, although the code was not used (!) After a week, they charged me 79 euros from my card, although I have never bought any subscription and when buying Fast Track there was no information about the trial period of the application (!). There is no way to check or delete credit card data in your profile - so I am afraid where and who they are hidden and can be used! Fraud on a large scale!

Helpful?
bilyana hristova
bilyana hristova
1 reviews
7 months ago
5 out of 5 stars

Very good thank you

Very good iam very happy

Helpful?
atmane  sellou
atmane sellou
1 reviews
7 months ago
4 out of 5 stars

Bien

Bonne service

Helpful?
nikolaos kordas
nikolaos kordas
1 reviews
7 months ago
3 out of 5 stars

Why did I have to pay

Why did I have to pay

Helpful?
marcia lima
marcia lima
1 reviews
7 months ago
5 out of 5 stars

Boa boa

Boa boa boa 09

Helpful?
stavroula dedikousi
stavroula dedikousi
1 reviews
7 months ago
3 out of 5 stars

satisfied

satisfied with the experience

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

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goran  gimbos
goran gimbos
1 reviews
7 months ago
5 out of 5 stars

Good

Good good good

Helpful?
Mick Van Der Wegen
Mick Van Der Wegen
1 reviews
7 months ago
1 out of 5 stars

Seems scandalous

Seems scandalous. No idea that i contracted this party as part of my check in procedures. No infornation on costs. Costs are excessive for no service

Helpful?
margit  pap
margit pap
1 reviews
7 months ago
5 out of 5 stars

It was helpfull.

It went well.

Helpful?
daniel bowers
daniel bowers
1 reviews
7 months ago
5 out of 5 stars

Trip

Easy to do and quick

Helpful?
corneliu liviu moldovan
corneliu liviu moldovan
1 reviews
7 months ago
5 out of 5 stars

MY TRIP

SHORT TIME TO COMPLETE

Helpful?
eliana souza
eliana souza
1 reviews
7 months ago
3 out of 5 stars

Achei complicado

Achei complicado

Helpful?
Tony Miller Dan
Tony Miller Dan
1 reviews
7 months ago
5 out of 5 stars

great time and quick

great time and quick

Helpful?
Carol Scott
Carol Scott
1 reviews
7 months ago
5 out of 5 stars

Easy to use thank you

Easy to use thank you

Helpful?
Madeleine
Madeleine
1 reviews
7 months ago
1 out of 5 stars

This website is a subscription trap at…

This website is a subscription trap at best and an out and out scam at worst. I bought a fast pass for security during a moment of panic and - this is my fault - failed to read the small print at the bottom of a confirmation email that indicated I was buying into a 79 subscription. I found out only when I was charged. They cancelled my subscription, but I should still have retained three months of benefits as they refused to refund my money on account of having agreed to the T&Cs (fair) but offered me 20% back in return for taking the matter no further. More recently, I realised I needed a fast pass and figured I may as well use the service I had been tricked into signing up for. I used MY account but paid with a different card, they then charged me 79 once again. Despite the fact I was using an account that had ALREADY BEEN CHARGED THE 79 for nothing. The first time was on me, the second time elucidated that this is a full scam. It is not worth the money, my banks fraud department reached out and immediately cancelled the associated cards.

Helpful?
Elvis
Elvis
1 reviews
7 months ago
5 out of 5 stars

FACIL Y RAPIDO

FACIL Y RAPIDO

Helpful?
Motovalli-emami
Motovalli-emami
1 reviews
7 months ago
5 out of 5 stars

Easy procedure

Easy procedure

Helpful?
manuella de patoul
manuella de patoul
1 reviews
7 months ago
5 out of 5 stars

!!!!

!!!!!!!!!!

Helpful?
michal szczechowicz
michal szczechowicz
1 reviews
7 months ago
3 out of 5 stars

Skaplikowane

Skaplikowane

Helpful?
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About My Trip Online

My Trip Online is a travel management platform that provides a range of services designed to enhance the travel experience for individuals and families. The company offers tailored holiday planning, enabling customers to find the lowest fares and customize their trips according to their preferences. With a subscription model priced at $79 every three months, users can access a variety of travel-related services, including a complimentary three-day trial. The platform features a concierge service that assists with reservations and transportation arrangements, ensuring a seamless journey for its clients. Additionally, My Trip Online provides a fast track service to expedite airport formalities, along with automated check-in options to streamline the boarding process. This comprehensive approach to travel management caters primarily to travelers seeking convenience and efficiency, making it an ideal choice for those looking to simplify their travel arrangements.

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