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HomeMy Trip Online Reviews
My Trip Online logo

My Trip Online Reviews

4.036 out of 5 stars
4.036 out of 5 stars
4.0
|Great|1,000 reviews

TrustScore

4.0
4.036 out of 5 stars
Great
5 out of 5 stars
579
4 out of 5 stars
141
3 out of 5 stars
139
2 out of 5 stars
19
1 out of 5 stars
122
1,000 reviews in total

Review summary

My Trip Online receives a generally positive reception from customers, with many praising the service for being easy to use and providing a great overall experience. Reviewers frequently highlight the speed of the booking process and express satisfaction with the quality of service, often using phrases like "good" and "great." However, there are notable concerns regarding the subscription model, with some customers feeling misled and labeling the service as a scam. Additionally, a few users mention frustrations with the system, describing it as annoying or nonsensical. Despite these criticisms, the majority of feedback remains favorable, indicating that many consumers appreciate the service offered. Overall, My Trip Online is viewed positively, though potential users should be aware of the subscription issues.

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Based on reviews, created with AI

See what reviewers are saying

GH
GHFeatured

5 months ago

3 out of 5 stars

complicated

complicated

norberto  bastia
norberto bastiaFeatured

5 months ago

5 out of 5 stars

Easy and fast

Easy and fast

Nikoo
NikooFeatured

7 months ago

5 out of 5 stars

Don’t care why am inhere

Don’t care why am inhere

segun alaka
segun alakaFeatured

7 months ago

5 out of 5 stars

Good

It's okay, nice

Filter by rating:
akira kindo
akira kindo
1 reviews
7 months ago
5 out of 5 stars

Easy

That was easy experience to use.

Helpful?
Swl Costa Rica
Swl Costa Rica
1 reviews
7 months ago
1 out of 5 stars

They stole $100 from my credit card…

They stole $100 from my credit card without authorization. Never sign up in a free trial. Never suscribed myself to any of its services. Why paying them if I can do the check in's of my flight by myself and for FREE through the airlines apps??? Makes no sence! Contacted customer service and said they cant do nothing after 40 minutes waiting for an answer. Big time scam!!! This website should be closed and the company sue for steeling from people. Its not fair... Be carefull people dont use this scam site. I click by mistake and suddenly got notified of the charges by my credit card company.

Helpful?
Jules
Jules
1 reviews
7 months ago
1 out of 5 stars

Where is my refund???? Still waiting two months later

Where is my refund for order number 1068-368-292 ??? I have been waiting two months and your call centre is useless. They simply refer you back to the website which states your refund is pending and has done since two months. The call centre also cannot put you into a manager. The staff often don’t speak fluent English . They owe me over £300 since my flight was cancelled literally a day before flying. DO NOT USE THIS COMPANY. AVOID .

Helpful?
sisira ranasingha
sisira ranasingha
1 reviews
7 months ago
5 out of 5 stars

Good it was easy to do online check in

Good it was easy to do online check in

Helpful?
aristos  aristidou
aristos aristidou
1 reviews
7 months ago
5 out of 5 stars

efficcient

efficcient

Helpful?
Andrew Hackett
Andrew Hackett
1 reviews
7 months ago
1 out of 5 stars

Scammers

Scammers - they take £79 out of you account every three months with telling you or signing up

Helpful?
MR Andrew Nunn
MR Andrew Nunn
1 reviews
7 months ago
4 out of 5 stars

Fairly easy

Fairly easy

Helpful?

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carol shepherd
carol shepherd
1 reviews
7 months ago
5 out of 5 stars

Great

Great. Very easy to do

Helpful?
aya mahir
aya mahir
1 reviews
7 months ago
5 out of 5 stars

Love

Lovely experience

Helpful?
nicolas achkar
nicolas achkar
1 reviews
7 months ago
3 out of 5 stars

Bien bien bien bien bien

Bien bien bien bien bien

Helpful?
felipe velasquez
felipe velasquez
1 reviews
7 months ago
5 out of 5 stars

Muy bien Barcelona

Muy bien, súper bien

Helpful?
john  reynolds
john reynolds
1 reviews
7 months ago
3 out of 5 stars

Fairly easy

Fairly easy to navigate filling in the details

Helpful?
georgina howard
georgina howard
1 reviews
7 months ago
3 out of 5 stars

too many forms to fill in

we have to fill in this trust pilot form

Helpful?
leah  mcdonald
leah mcdonald
1 reviews
7 months ago
1 out of 5 stars

Not good

Wouldn’t let me book an hour before flight

Helpful?
jelica stevanovic
jelica stevanovic
1 reviews
7 months ago
5 out of 5 stars

Great

Great, thank you

Helpful?
radoslav  asenov
radoslav asenov
1 reviews
7 months ago
5 out of 5 stars

Nice

Good very gooddddddd

Helpful?
pompilia boanca
pompilia boanca
1 reviews
7 months ago
1 out of 5 stars

Perfect

Good very good

Helpful?
annika doble
annika doble
1 reviews
7 months ago
5 out of 5 stars

Very good

Very good, excellent service and quick and easy

Helpful?
Per Hother Nissen
Per Hother Nissen
1 reviews
7 months ago
1 out of 5 stars

spam firme

tænk sig at man ikke kan blive fri for spammails fra dette dårlige firma.jeg brugte over 2 1/2 time på tif og kom ingen vegne med dem. de mener at jeg skal fravælge deres spammails. hvilket jeg seføldig ikke skal da jeg aldrig har tilmeldt mig mails, fra dem

Helpful?
maria jesus cañigueral cosin
maria jesus cañigueral cosin
1 reviews
7 months ago
1 out of 5 stars

te engañan desde el principio

No te da opción a enterarte de mucho porque está todo en inglés , y te cobran antes de darte la fecha para acudir al evento, a mi me daban la entrada para el 2 de julio y el 30 de junio ya no estaba en Paris..como voy a ir el 2 de julio al museo? Mi banco rechazó el cobro y aun así me lo han descontado , voy a poner una denuncia inmediatamente, totalmente desaconsejable esta página.

Helpful?
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About My Trip Online

My Trip Online is a travel management platform that provides a range of services designed to enhance the travel experience for individuals and families. The company offers tailored holiday planning, enabling customers to find the lowest fares and customize their trips according to their preferences. With a subscription model priced at $79 every three months, users can access a variety of travel-related services, including a complimentary three-day trial. The platform features a concierge service that assists with reservations and transportation arrangements, ensuring a seamless journey for its clients. Additionally, My Trip Online provides a fast track service to expedite airport formalities, along with automated check-in options to streamline the boarding process. This comprehensive approach to travel management caters primarily to travelers seeking convenience and efficiency, making it an ideal choice for those looking to simplify their travel arrangements.

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