My Travel Planner Reviews

so far all good. a bit sticky when it comes to change bookings but otherwise quite satisfied.

you need to get member subscription to enjoy all the discounts. To get out of it can be improved

The quick solution to book hotel online

The staff member assisted me with respect and passion. That made me feel more comfortable as I would rather talk to a human instead of a robot.

The prices I discovered for travel were fantastic for me. Sometimes, I paid extra to change my flight options, but it didn't work because the airline didn't recognise my trip online; even after the flight was cancelled, they didn't reimburse me or provide me with the choice of another flight ticket.

I am ecstatic about the service.

Finding the proper website to check the validity of an eTA is tough, and it becomes even more challenging if you lack the Conformation number. After two hours, I completed a form, and when I reached the payment page, I closed it off. I quickly received a message from Canada informing me that I hadn't finished the application, which startled me. I responded with a detailed explanation of my circumstances, and much to my surprise, I received another email reminding me that I needed the confirmation number. My last hope was my travel agent who had booked the trip in 2017, and I had written to Sophie to praise her for her excellent customer service and promptness in responding and to let her know that I was hoping that she had saved a copy of my eTA. Sophie answered with a thank you and best wishes. All of this happened around 00:45 in Australia and 06:45 in Canada. I was astounded by the excellent service at that hour from across the globe and to get someone as lovely as Jayne. Bravo, Sophie.

Had a problem with an eTA application that was first declined after speaking with IRCC. I didn't anticipate needing help, but I contacted the website and reapplied through them on their recommendation. Although the costs were higher than I expected to spend, given the quality of the service, it was appropriate to work with a person rather than a machine. Thankfully, with their assistance, my ETA was ultimately authorized. Though not everyone will benefit from the service, those who require a little extra assistance will find it worthwhile.

Went online to renew an eTA with what I believed to be the genuine Canadian Government site. Renewal actually costs $7can. Many weeks later, I received my Visa bill on which I was charged £91 sterling. I had never heard of My Travel Planner. No emails and no docs. Finally managed to ‘chat’ with MyTravel Planner who have declined my request for refund. Scam ? You decide !!! Jim M 18th Nov 2022.

All I wanted was an ETA for travelling to Canada, a $7 document. I went to this site in good faith believing that's what I would be charged as I had already organised my flights, transfers and hotel. I was shocked to see that I had been charged $99 plus a non sterling transaction fee, to cover the benefits that were on offer, i.e. absolutely none! Stay well clear of this bunch of scammers.

Rip off firm fronting as the Canadian government eta. Dont go near it. 99 dollars for a 7 dollar travel authorisation and they also sign you up for a monthly subscription of 99 dollars. This company should be taken to court for fraud.

SCAM: None of these reviews can be genuine. Charging $99 to take your details and fill in a Canadian ETA that can be done directly for $7. No service, just post box for pressing send. Company registered to address in Paris (check companies house) with virtual office in London. Stay well clear.

The staff is polite and efficient in their service delivery. Also, the price is very reasonable. It comes highly recommended.