Review summary

Musely has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

M
Unhappy and broke

I have been using these products for over 2 years with no results. What you could do is honor your money back guarantee and refund me the hundreds of dollars that I have wasted.una

Great Products, Getting better every year!

Every product I have received from Musely has worked as described. I am thoroughly amazed by their newest products. I will be a user for life! The communication with the Doctors have always been efficient and effective and their advice right on point!

I started using the repair cream after…

I started using the repair cream after I saw my daughter’s skin improvement. I am very happy with my results. My pores are less visible and there is a smoothness that wasn’t there before. I use it in the morning as recommended and also the eye cream morning and evening

c
Tho The website is challenging and…

Tho The website is challenging and difficult to get to an answer. I gave up

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

musely.com

All reviews

544 total • Write a review

Showing 1 - 10 of 540 reviews
BP
5 out of 5 stars

Words can't express

I can't say enough of this product and the team behind it. Every time I have a question, all I have to is ask and will get a very thorough explanation.

Date of experience: August 2, 2025

G
5 out of 5 stars

I have been using the product for dark…

I have been using the product for dark spots on the body for over 2 months. I started seeing some fading by end of the first month but the second month is when some real changes starting showing. The spots that have been around longest do not fade as quickly but they are fading. I plan to continue the product, especially through the winter months, and hopefully see more improvement.

Date of experience: August 2, 2025

AH
5 out of 5 stars

The sun pots on my face totally…

The sun pots on my face totally disappeared with the spot cream! It’s amazing!

Date of experience: August 2, 2025

c
3 out of 5 stars

Over Priced

What I dislike is the small amount of product that you receive for such a high price. I truly believe that the customer is being taken advantage of because of their desperation for results. It also takes forever to gain points for discounts. Customers should not have to try to get other people to subscribe to you as an incentive for a discount. I wish that you could keep in mind that a lot of customers are on a fixed income.

Date of experience: August 2, 2025

c
4 out of 5 stars

Good products

Good products. Focus on customization.

Date of experience: August 2, 2025

J
5 out of 5 stars

I am definitely seeing results from the…

I am definitely seeing results from the products I have been using. Other expensive products from Dr offices never showed results like this .

Date of experience: August 2, 2025

fB
5 out of 5 stars

Because the cream that I get from…

Because the cream that I get from Musely really works.

Date of experience: August 2, 2025

MM
5 out of 5 stars

After using for a year and a half

After using for a year and a half, my face has been almost cleared of my melasma. Fantastic products!

Date of experience: August 2, 2025

JH
5 out of 5 stars

Musely has changed my life

Musely has changed my life. Precious doctors never truly listened or treated my melasma. My confidence is going without make up has been a game changer. My students ad school don't comment about my dark spots now either.

Date of experience: August 2, 2025

FC
5 out of 5 stars

My experience with this cream is been…

My experience with this cream is been amazing my face had black spots and make me feel ugly and not attractive. Until I found musely is been a pleasure to found this cream the company is doing a great job making sure I have my refills on time I love this cream my face is beautiful no black spots any longer.

Date of experience: August 2, 2025

Previous12•••54Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.