Love muscle food meat and love the…
Love muscle food meat and love the amount in this order . Looking forward to enjoying it

9 months ago
everything was great nice meat good value food thanks a lot.
9 months ago
To be honest there is a large quantity of meat but im not sure on the quality. Im very annoyed that at least half of my £90 order can not be frozen. Some of it is previously frozen before it arrives... See more
9 months ago
Great quality food. Delivery was a bit disappointing as, even though I was home, the driver left it on the porch. He didn’t knock or ring the bell.
Love muscle food meat and love the amount in this order . Looking forward to enjoying it
I placed an order with Muscle Food on 20th July. The delivery took four days, which is far too long for fresh food and even worse, it never actually arrived. I first reported the issue on 24th July, and didn’t even receive a response for another four days. Since then, the customer service has been appalling, long gaps between responses, no resolution and no urgency at all. It’s now 6th August, 17 days later, and I still haven’t received my food or a refund. I’ve chased multiple times, checked with reception, searched with my neighbours, and even asked in our residents' group chat. The parcel is nowhere to be found after being left in the busy landing of a communal space. In the meantime, I’ve had to fork out for a new food shop with money I didn’t have, just to feed my family. I’m now £100 out of pocket because of this order. I honestly cannot believe how bad this experience has been. I feel completely ignored and mistreated, it genuinely feels like a scam. I’ve never experienced customer service this poor in my life. I just want my money back. If I don’t hear anything soon, I’ll be filing a chargeback request through my bank.
For the last2-3yrs I have ordered from musclefood. Always good quality just wish the breakfast hamper comes back and fisher my daughter
I still haven’t received my package. Now 2 days late.
Not entirely Musclefoods fault but DPD delivery was terrible. Asked for my parcel to be left round the back door he left in on my front step for everyone to see! The box was also open and bashed. Not great so wouldn't use again because of DPD.
I ordered chicken thighs, sirloin steaks and chicken breasts, everything came out of the box sticking as the thighs had gone off, the breasts had an expiry date of 2 days after I received my order, had to throw it all away so it didn’t stick my house out - tried to request a refund through customer service and explained everything had to be chucked, was then asked to “send a picture” as proof which I don’t know how a picture would prove a smell, so sad as I’ve used musclefood a few times before and placed my orders to show others how good you are and I was let down immensly
Amazing company and great prices , Also better quality than the local butchers chicken needs no triming or prep work when we come to cook it .
Decent product and decent value
The quality was amazing the taste on the meat was unbelievable. Well worth the money and more I recommend you to all my friends and have said they will be definitely ordering some. And the customer service was second to none. Thanks so much
delivery date and time was to my choosing and the service was excellent
Delivered on time,all the meat i got was still cold and fresh it was well packaged 📦 We had the mince which was delicious on the first day,the chicken breast was also delicious and plenty of it. We get muscle food every couple of months normally the 4 hampers and if there is a offer on chicken or breakfast deal I add it on.
DPD let your delivery down this time,my box my delivery was in looked like it had been in the boxing ring with Iron Mike Tyson and socking wet,but the goods inside were fine.
This is the second time I am complaining. The batch of chicken I received was out of date and the smell was vile. My last complaint was the same but it was my stake that was out of date and stunk. I will never order from hear agen. The complaint team contacted me and asked if it had been resolved. I told them no nothing had been done and I never heard anything back no compensation nothing utter useless
Great quality, great delivery!!will definitely use again,also liked could build own hamper.
As always no complaints. Will continue to buy muscle food
Not very happy at all I had no chicken and for £70 that was really expensive. There was oddly any meat there and I am a new customer and you said you would throw some extra bits in it only bits and pieces that I ordered didn’t get no extra and the delivery man didn’t even give me time to open the door and left it on the doorstep so I’m not impressed
Massive amount of meat in the hamper very happy
I love the food from muscle food it's healthy and good quality.
Good choice of meat and easy to order
I don’t know what I was expecting I am really disappointed and will never order again or advise others to order Cheaper at supermarkets
Based on analysis of 163 reviews rated 1-2 stars for Muscle Food - MuscleFood.com
“Delivery came on time”
“Delivery came on time”
“I first reported the issue on 24th July, and didn’t even receive a response for another four days”
“To be honest there is a large quantity of meat but im not sure on the quality”
“It’s now 6th August, 17 days later, and I still haven’t received my food or a refund”
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Muscle Food is an online retailer specializing in high-protein foods and healthy meal options delivered directly to customers in the UK. The company offers a wide range of products, including premium meats such as chicken breasts and Brazilian sirloin steaks, as well as meal hampers and supplements designed to support health and fitness goals. Customers can benefit from convenient online shopping with options for custom hampers and bulk purchasing, ensuring they have access to quality nutrition without the hassle of last-minute grocery shopping. Targeting fitness enthusiasts, health-conscious consumers, and busy individuals seeking convenient meal solutions, Muscle Food emphasizes affordability and quality in its offerings. With options for easy meal prep and a focus on healthy eating, the company provides a comprehensive selection of products that cater to various dietary needs and preferences.
Muscle Food receives a mix of praise and criticism from its customers. Many reviewers highlight the great quality of the meat, with comments about the chicken being big and lean, and the overall food being tasty and good value. Timely delivery is also frequently mentioned as a positive aspect, with several customers noting that their orders arrive as scheduled. However, there are significant complaints regarding delivery issues, including damaged property and incorrect deliveries. Some customers express dissatisfaction with the quality of certain meats, describing them as tough or rubbery, and there are concerns about the inability to freeze some products. Overall, while many appreciate the quality and value of the food, delivery problems and inconsistent meat quality detract from the experience for others.
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