Gute Verfügbarkeit von speziellen…
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10 months ago
Makkelijk. Snel bezorgd en een goede prijs voor originele onderdelen.
10 months ago
After exploring all Australian Ducati suppliers and there ludicrous mark ups its an absolute delight to find and deal with MSP, Reasonable prices even given exchange rate and import duty. Quick and re... See more
Gute Verfügbarkeit von speziellen Teilen.
Top Ware und schnelle Lieferung gerne kaufe ich wieder bei Ihnen.
Perfect performance
Alles gut gelaufen und die Teile waren auch Orginalteile und passten auch direkt. Gerne wieder.
minimaal 10
Detailed description of the products, quick answer, easy to order, fast delivery.
Entreprise non professionnel, mauvaise qualité sur mes deux commandes plus de 800CHF dans poubelle, les colis sont toujours retardé, entreprise à éviter si vous aimez votre argent
Experiencia totalmente inaceptable y poco recomendable. No volvería a comprar ni un solo producto más. Cuando compras el producto, el pasado 18/05, en mi caso, aparecía 1 en stock (espejo Izdo. BMW K1600 GTL completo) y aparecían además a parte todos los componentes que componen el espejo en si, excepto el cristal espejo, que no ya no estaba disponible. La fecha prevista de entrega una vez realizado el pedido y el pago, era el 02/07. Pues bien, transcurrido una semana, seguía sin información actualizada del pedido, escribía un e-mail, y la respuesta es que se había solicitado al proveedor y que están a la espera de recibirlo, para proceder al envío, seguían pasando los días y el 02/07, fecha prevista de entrega, seguía si haber recibido la Pza. y sin actualizarse en el seguimiento. Nuevamente, otro e-mail, la respuesta es que ellos no tienen stock, pero cuando compras la Pza, aparece si esta en stock o no, que el proveedor, se la iba a enviar en esa misma semana, pero en el seguimiento, sin información actualizada. Paso otra semana más y ya era la 3º desde la compra, nuevamente la perdido respuesta fue, que ellos no podia hacer nada más, que estaban a la espera de respuesta del proveedor etc., transcurrido otra semana más, decidí anular el pedido y comprarla en BMW. Cual fue mi sorpresa, que la misma Pza. costaba 65€ más barata que en MSP, increíble, más barato la BMW que MSP. Es cierto que una vez anulado el pedido, se me reemboso la cantidad pagada pero en un plazo de 4 días desde la solicitud de anulación. No recomiendo a nadie la compra en MSP
Alles Bestens
schnelle lieferung
Schnelle verschicken und wie beschrieben die teile bekommen
MSP has rare parts for old machines available at reasonable prices and posts them promptly
Der Teilekatalog ist einigermaßen verständlich und die Teile passen. Lieferung ist schnell angekommen Bin sehr Zufrieden.
Needed the part in a hurry and it turned up on time at short notice. Great service Thank you Chris
Order placed on the 19 May 2025 They state that there is a 7 to 10 day delay for items not in stock but my order is still showing 14 June 2025 as an estimated date for receipt of this item to the warehouse but I have had no communication from you to advise of any delay, no apologies, nothing.! This is terrible customer service. The reply from MSP states that they do not send emails because of the 'hundreds of orders per day'. Is this the number of orders that they are unable to fulfil on-time? I hope not ! Either way, keeping the customer informed in a proactive way always benefits the seller rather than the current attitude of 'we have your money, we don't have the part you ordered but we might have it soon......'. First and last order through MSP.
Wieder mal alles prima geklappt, ohne Probleme. Danke, bis zum nächsten mal.
Correcte en snelle levering. Uitstekende dienst na verkoop!
Sehr lange Lieferzeit
Perfect service.
war in Ordnung
Based on analysis of 23 reviews rated 1-2 stars for MSP - Motorcycle Spare Parts
“This is terrible customer service”
“Their information about delivery is poor, and I had to struggle to even get my order”
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MSP - Motorcycle Spare Parts is a leading online retailer specializing in genuine motorcycle spare parts. With over 3.5 million parts available, the company caters to a global audience, providing a comprehensive selection for various motorcycle brands, types, and models. Established for over 50 years, MSP is recognized for its commitment to quality and customer service, achieving a high rating of 9.5/10 on Trustpilot based on numerous customer reviews. The company utilizes a unique online parts ordering system, allowing customers to easily search for specific parts either by model or part number. MSP ensures fast and reliable shipping worldwide, with the added benefit of VAT-free orders for customers outside the EU. By focusing on a diverse range of motorcycle accessories and components, MSP serves both individual riders and motorcycle repair businesses, making it a trusted resource in the motorcycle community.
MSP - Motorcycle Spare Parts receives overwhelmingly positive feedback, with many customers praising the fast delivery and excellent service. Reviewers highlight the ease of finding parts on the user-friendly website, often noting that original components arrive quickly and at reasonable prices. Many express satisfaction with the quality of the products, stating they fit perfectly and perform well. However, a small number of customers report issues with order fulfillment, mentioning delays in delivery times and discrepancies regarding stock availability. Some have experienced frustration when attempting to cancel orders due to unresponsive customer service. Despite these concerns, the majority of feedback reflects a strong appreciation for MSP's offerings. Overall, MSP is viewed positively by its customers.
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