Customer relations, shocking!!!!!!
Order not received, likewise no response to such from Farrel sports!!!!!
11 months ago
Ordered on Wednesday delivered on Friday great efficient service and quality goods excellent.
Order not received, likewise no response to such from Farrel sports!!!!!
Great fast efficient service.
Fab shirt at a great price. Had to message them though as never sent dispatch email and didn’t arrive when it should have. Having said that though I would use again so no massive deal.
Great service and great price all good
Fast and efficient, thank you
Received the Durham City FC shirt today. Very pleased, well worth the wait. Thank you. GRH
Fantastic servicing reliable and quick.despaching the goods and recivring then.0
The parcel arrived very quickly given the current problems with delivery services. The hat was a good price as well and quality.
Football shirt arrived by return post. Excellent service.
I ordered some bicep pads and they arrived quickly but the packaging looked like it was 20years old, the cover was covered in mold and the actual pads where full of cobwebs. They actually looked second hand.
Marvellous and speedy delivery
Very quick.. Great item.
Ordering & delivery was fantastic
Ordered on the Monday evening, delivered Wednesday lunchtime. Fantastic
Good experience. Easy to use website and quick delivery. Very please
Good service quick service. Got my purchase in plenty in plenty of time
Just feel I have paid about £12 for two Rugby league badges as the gillet product is very thin and poor quality with maybe worth £8 & that's me being generous. Disappointed 😥
Purchased a Cronulla Sharks jersey at a good sale price. Great quality and design and also super quick delivery... ordered Friday afternoon, received next day Saturday.Thankyou.
Very friendly, very helpful guy. Great service.
Very helpful
Based on analysis of 9 reviews rated 1-2 stars for Farrell Sports
“You sent the wrong order associated to someone else and I still have my received my purchase, additionally i have tri...”
“You sent the wrong order associated to someone else and I still have my received my purchase, additionally i have tri...”
“Being customer focused is about talking with you customer when thing go wrong, this appears to be your failing”
“You sent the wrong order associated to someone else and I still have my received my purchase, additionally i have tri...”
“if you do not respond please refund me my money plus the extra £9 i had to pay to send you back, tracked the item whi...”
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Farrell Sports is an online sports shop based in Copeland, West Cumbria, specializing in rugby gear and apparel. The company offers a wide range of products, including team jerseys, training essentials, and protective gear from reputable brands such as Adidas, Nike, and Puma. Customers can find both high-performance gear for players and replica jerseys for fans, catering to the diverse needs of the rugby community. In addition to rugby-specific items, Farrell Sports provides free shipping on orders over £70 and offers local collection options. With a focus on quality and customer satisfaction, the company aims to enhance the rugby experience for players and supporters alike. Whether shopping for teamwear or individual training equipment, Farrell Sports serves as a comprehensive resource for rugby enthusiasts.
Farrell Sports receives high praise for its excellent service and fast delivery, with many customers noting that their orders arrive promptly, often the next day. Reviewers appreciate the quality of the products and the ease of the ordering process, highlighting the company's commitment to keeping customers informed throughout. However, a few complaints arise regarding order issues, with some consumers reporting that they received the wrong items or experienced delays in delivery. Despite these isolated incidents, the overwhelming sentiment remains positive, with many expressing their intention to return for future purchases. Overall, Farrell Sports is recognized as a reliable company with a strong focus on customer satisfaction.
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