Do not use this service they say they can unlock it they really can’t you pay first fee for them to tell you they can do it then a second fee of 60 dollars and then once your phone is almost done they tell you you need a premium and trying to get me to pay 600 reporting them for fraud
AT&T is the one that lock the phone up so when I called them asking them if they can unlock the phone they sent me to this website to unlock it OK that’s fine. I will do it myself, but why do I have to pay to unlock my own phone I am not jumping to a different carrier. I was just trying to put another SIM in the phone from AT&T
Based on analysis of 142 reviews rated 1-2 stars for Mobile Unlocked
Payment issues61 mentions
“Website works fine but having to pay $24 to unlock my phone to switch plans is annoying”
Scam33 mentions
“Scam - hidden fees on the backend, plus carriers are required by law to unlock phones for free anyhow”
Charges32 mentions
“After paying $24”
Customer service27 mentions
“Put the review after the customer gets confirmation of device being unlocked”
Refund22 mentions
“They will charge another fee at each step of the process and they don’t offer refunds so you are forced to go through...”
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Mobile Unlocked is an online service that specializes in unlocking mobile phones using the device's IMEI number. By providing a straightforward and secure method for users to unlock their phones, the company enables customers to use their devices with any mobile carrier. This service is designed for individuals who wish to switch carriers or travel internationally without being restricted by network limitations.
Targeting a global audience, Mobile Unlocked serves customers from various countries, making it accessible for users looking to unlock devices quickly and legally. The process is user-friendly, requiring no technical skills, and consists of simple steps to complete the unlocking. With a focus on safety and efficiency, Mobile Unlocked aims to facilitate a seamless transition for users seeking greater flexibility in their mobile service options.
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Review summary
Mobile Unlocked receives a mixed response from customers, with 66% expressing satisfaction with the service. Many reviewers highlight the ease and speed of the unlocking process, noting it as "fast and simple" and praising the straightforward communication. Positive experiences often mention successful unlocks, with some users reporting satisfaction with their devices being unlocked quickly. However, a significant number of complaints arise regarding additional fees and perceived scams, with customers frustrated about having to pay multiple times to unlock their phones. Some express disappointment over the service failing to deliver as promised, labeling the company as "scammers." Overall, while many find the service effective and efficient, the negative feedback about hidden costs and unsuccessful unlocks cannot be overlooked.
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