Review summary

Mobile Direct is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Reasonable and straightforward for…

Reasonable and straightforward for customers.

MW
Product came as described the added…

Product came as described the added charge cable gave you a 4 star from me , a screen protector I would of give you 5 stars excellent time for delivery

k
Apple pencil

Great product. Super fast delivery. Would highly recommend.

AW
Amazing company… quick easy with a good…

Amazing company… quick easy with a good price

Company details

Information provided by various external sources

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All reviews

998 total • Write a review

Showing 121 - 130 of 994 reviews
H
5 out of 5 stars

Great service and open communication

Great service and open communication

Date of experience: April 16, 2025

JR
5 out of 5 stars

Super fast delivery phone was excellent

Super fast delivery phone was excellent

Date of experience: April 13, 2025

gd
4 out of 5 stars

Phone

Phone arrive and was it brilliant condition I think the phone should of come automatically with a plug tho but part from that great service

Date of experience: April 12, 2025

G
1 out of 5 stars

I was sent a Google pixel 8 didn't work

I was sent a Google pixel 8 that had clearly not been tested, it could not recognise any wifi signal and could not transfer data from my broken Pixel 7 that I am still having to use with glass splinters coming out of screen because you sent a phone that does not work. You do not reply to emails and I was fully intending to give a good review if you would have contacted me to say that you had received the phone back, yet tracking said you received 3 days ago, or had contacted me about refund, which you haven't. Will never use you again. I had agreed to not give a review at all but you are now non stop emailing me asking for a review so here it is. Edit:14/4/20205 I have today reveived a full refund via paypal dispute as well as an email from seller asking me to remove this review and requesting that they can send another phone. This was not originally offered and I have now brought a brand new phone instead.

Date of experience: April 12, 2025

BM
5 out of 5 stars

I bought a refurbished phone in…

I bought a refurbished phone in excellent condition. It exceeded my expectations! It's perfect! Battery, screen, applications, speed in perfect condition. Fast shipping. Very good prices for all budgets. Thank you! I recommend with all confidence.

Date of experience: April 12, 2025

lh
5 out of 5 stars

Great company

Not used this company before so was a little wary for an expensive purchase. Service from start to finsh was great and product arrived when they stated. Would use again.

Date of experience: April 12, 2025

P
5 out of 5 stars

I placed an order for a foldable Type-C…

I placed an order for a foldable Type-C 20W charger. The item was neatly packaged and delivered by Royal Mail, just as they confirmed. I’m impressed so far. If they keep up these standards, I’ll definitely consider buying something more substantial in the future — and not forgetting, the product is doing a great job, just as it should. Their customer support is 10/10 — polite and straight to the point. That’s exactly what we need as customers.

Date of experience: April 11, 2025

MA
5 out of 5 stars

Fast efficient service

Fast efficient service. Easy to use website.

Date of experience: April 10, 2025

CP
1 out of 5 stars

I didn't recieve my parcel

I didn't recurve my parcel

Date of experience: April 10, 2025

L
5 out of 5 stars

I had an issue with my delivery…

I had an issue with my delivery date,was advised that because I ordered my device after 15.00hrs on a Friday that there was no next day delivery till the next working day. My device arrived on time after the next working day. Happy with device and customer service.

Date of experience: April 9, 2025

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