Over a year ago
Excellent value. May not be the flashiest cars to rent but perfectly safe, clean, honest, and great service.
Over a year ago
Ey up excellent service - excellent staff - friendly and helpful- took us to drop off and helped with luggage - can't speak highly enough of their service and product.
Over a year ago
Had a great experience with mint rentals. Staff were very friendly and helpful. Vehicles are good value for money. Clear instructions for airport pickup. I recommend mint.
Over a year ago
Horrible experience. The cars are old, all secondhand import from China. They have high kilometers, and the dashboard and interface are all in Chinese. So when there is an error or warning, you need t... See more
I have used Mint several times since they first started and find them and their service excellent. They are very helpful and very reasonable I highly recommend them Well done guys
Great little car good service and a pleasure. Will recommend and use again. Thank you
Easy booking process. After hours pickup was great and efficient, as was drop-off. Car was great, excellent value for money. Will use again.
Great service and great price. Will use again for sure
Great service and rate.
I have used Mint Rentals twice and have found them very polite and caring. They are very helpful and easy to deal with. The cars are very tidy and clean and reasonably priced. I highly recommend them. Jennie Smith
What an awesome experience from booking online, being picked up in the free shuttle from the airport, to getting settled in our modern car - the return was just as sweet. Totally hassle free and would recommend to all 😎 awesome team.
Great Service, easy to deal with, vehicle was A1
This was the second time I’ve used Mint Rentals and thoroughly enjoyed my experience. Pick up was quick, service was great and the car was top quality and exceeded our needs for the weekend. Great stuff 👍🏽
Everything perfect!
Everything was as expected - 2 points not quite good: - the return out of the classic hours is a bit expensive :30 dollars. - the person at the return desk didnt want to keep the car pretending it was not the right place. We had to show the email.
Awesome and reliable vehicle! Customer service was great and friendly! Such an easy and quick process! Thanks heaps team :)
Most amazing experience I have ever had. Especially with my 3 babies coming from Australia ,can not recommend mint rentals enough. No hidden fees or costs.Staff was friendly. Would definitely book again
Mint is a great option for renting a decent vehicle at an awesome price! They are a legitimate service providing good quality for customers at a low price. We rented a vehicle on the day of arrival, and got a fabulous price. They are not one of the big players, and are located away from the airport, but they do provide a shuttle. Everything else worked out very well and all my needs were handled professionalky.
Great pricing and service. We don't need a flash immaculate vehicle- the cars have been clean, fresh and reliable so far. We will be back Thanks.
Great car rental, I would 100% recommend! Picked up and dropped off very promptly, by friendly driver. We will use again, thank you!
Fantastic service!!
Perfect car and superior support. Would definitely rent again
rang for a car and got picked up within an hour picked the car i wanted people were very nice had no issues with the car what so ever when i returned it got take to airport straight away was quick and easy . i recommend the company to others
Great service and friendly helpful staff
Based on analysis of 8 reviews rated 1-2 stars for Mint Rentals
“Horrible experience”
“In the email, they apologised for the lack of service and offered us a 20% refund of the hire charges, which we accepted”
“The first response of Mint Car Rentals was that we should just contact road assistance”
“Old car, long waiting time to pick up from the airport, extra fee because I dropped the car off outside business hours”
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Mint Rentals is a car rental service based in Auckland, New Zealand, specifically catering to travelers arriving at Auckland Airport. The company provides an extensive selection of vehicles, including compact cars, hybrid options, station wagons, and larger 8-seater vehicles, making it suitable for various customer needs, from solo travelers to families. Mint Rentals focuses on offering affordable car hire without hidden fees, ensuring customers have a transparent rental experience. With features such as unlimited kilometers and 24/7 roadside assistance, the company aims to enhance the travel experience for both local and international visitors exploring New Zealand. Customers can conveniently book their rentals online and enjoy flexible cancellation policies.
Mint Rentals receives overwhelmingly positive feedback, with many reviewers praising the excellent service and friendly staff. Customers frequently highlight the great value for money, noting that while the vehicles may not be the newest models, they are safe, clean, and reliable for their needs. The clear instructions for airport pickup and the flexibility in accommodating requests, such as late drop-offs, further enhance the rental experience. However, a small number of reviews express dissatisfaction with the age of the cars, mentioning issues like high kilometers and outdated interfaces. Some customers also report long wait times for airport pickups and additional fees for after-hours returns. Despite these concerns, the majority of feedback reflects a strong sentiment of satisfaction with Mint Rentals.
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