Over a year ago
Excellent value. May not be the flashiest cars to rent but perfectly safe, clean, honest, and great service.
Over a year ago
Ey up excellent service - excellent staff - friendly and helpful- took us to drop off and helped with luggage - can't speak highly enough of their service and product.
Over a year ago
Had a great experience with mint rentals. Staff were very friendly and helpful. Vehicles are good value for money. Clear instructions for airport pickup. I recommend mint.
Over a year ago
Horrible experience. The cars are old, all secondhand import from China. They have high kilometers, and the dashboard and interface are all in Chinese. So when there is an error or warning, you need t... See more
Very happy with the service, my plane was delayed over an hour Anthony waited and took me to the rental vehicle which I so appreciated, good communication and will be using Mint Rentals again
Awsome car rental, quick response, and very helpful. Very accommodating as well. Our experience went really well, no hassle at all! Mint for a reason
Easy process, no problems with car, great price
Great service. Always happy to help out and be flexible. Great price and cars are comfortable and reliable - not "flashy" but not a "flashy" cost either. Just what I need and excellent value for money. Highly recommend!
I dealt with nice people. They staff that helped me were great. However the car itself sank of past cigarettes, pulled hard to the left and was not really in good order. You can at least put a working set of wiper blades on your vehicle.
Excellent service and communication. Car option standards ok.
good pick up and drop off place and lovely service.
Good service, good car, good price. Thank you.
Friendly staff. Can increase more range of cars for rentals. I was looking for SUV but they don’t have one. But overall I was happy
Punctual at airport. Friendly and helpful. Great with communication. Flexible with drop-off time. Fantastic value for money. Highly recommended :)
Thank you so much great kiwi company to deal with great bunch of people thank you
Great staff cheap prices and easy to deal with
Easy to book and car was clean and excellent to run and very affordablr too..thank you for the wonderful friendly service
Greenlane depot, easy to deal with, nice and cheap too. Mountain biking adventures continue...
Great services, fair prices. Thanks a lot.
Actually I didn't post this response, not sure who did on my behalf. My original feedback to you was that I was disappointed there was a need to change vehicles twice. The first car had 3 bald tyres & brake issues. The second car had an airbag warning light. The final vehicle ended up developing a brake grinding noise and the rear vision mirror fell off in transit enroute to dropping it off. Previous to this we have had generally great experiences. I hope this is just a bizarre sequence of unconnected events and not an indication of a decline in the quality of vehicles you are now providing.
Awesome service and good value.
Awesome customer service, quick responces and great shuttle connections. Thanks for the easy stress free rental.
Great rental provider, and such friendly DTE NZ customer service. Thank you very much, Raewyn, Te Rito Foundation Ltd.
So easy to rent from Mint . Best value on the market . Great car . Will be back again. Cheers
Based on analysis of 8 reviews rated 1-2 stars for Mint Rentals
“Horrible experience”
“In the email, they apologised for the lack of service and offered us a 20% refund of the hire charges, which we accepted”
“The first response of Mint Car Rentals was that we should just contact road assistance”
“Old car, long waiting time to pick up from the airport, extra fee because I dropped the car off outside business hours”
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Mint Rentals is a car rental service based in Auckland, New Zealand, specifically catering to travelers arriving at Auckland Airport. The company provides an extensive selection of vehicles, including compact cars, hybrid options, station wagons, and larger 8-seater vehicles, making it suitable for various customer needs, from solo travelers to families. Mint Rentals focuses on offering affordable car hire without hidden fees, ensuring customers have a transparent rental experience. With features such as unlimited kilometers and 24/7 roadside assistance, the company aims to enhance the travel experience for both local and international visitors exploring New Zealand. Customers can conveniently book their rentals online and enjoy flexible cancellation policies.
Mint Rentals receives overwhelmingly positive feedback, with many reviewers praising the excellent service and friendly staff. Customers frequently highlight the great value for money, noting that while the vehicles may not be the newest models, they are safe, clean, and reliable for their needs. The clear instructions for airport pickup and the flexibility in accommodating requests, such as late drop-offs, further enhance the rental experience. However, a small number of reviews express dissatisfaction with the age of the cars, mentioning issues like high kilometers and outdated interfaces. Some customers also report long wait times for airport pickups and additional fees for after-hours returns. Despite these concerns, the majority of feedback reflects a strong sentiment of satisfaction with Mint Rentals.
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