Review summary

Michaels Stores has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

PR
Rude Employees Who Seem to Resent They Have to Work

A

Anonymous

5 out of 5 stars
Everything I need at great prices!

A

Anonymous

1 out of 5 stars
I ordered about $200 worth of supplies…

Company details

Information provided by various external sources

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All reviews

100 total • Write a review

Showing 1 - 10 of 96 reviews
A

Anonymous

US

1 out of 5 stars

Horrible customer service

Date of experience: June 1, 2025

A

Anonymous

US

1 out of 5 stars

Constant spam emails to my business…

Date of experience: June 1, 2025

A

Anonymous

US

1 out of 5 stars

This is NOT JoAnns

Date of experience: May 9, 2025

A

Anonymous

US

1 out of 5 stars

Bad Customer Service

Date of experience: May 8, 2025

A

Anonymous

US

1 out of 5 stars

- [ ] BETTER CUSTOMER SERVICE

Date of experience: May 6, 2025

A

Anonymous

US

5 out of 5 stars

Today I had time to walk around the…

Date of experience: May 5, 2025

A

Anonymous

US

1 out of 5 stars

Went to the Hudson plaza in Georgia…

Date of experience: April 30, 2025

A

Anonymous

US

3 out of 5 stars

I shop at the orilla store

Date of experience: April 30, 2025

A

Anonymous

US

2 out of 5 stars

Beware: Michaels Credit Card and Comenity Bank Cost Me Time and Money

Date of experience: April 29, 2025

A

Anonymous

US

2 out of 5 stars

An odd experience

Date of experience: April 26, 2025

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