Metta provide excellent value for…
Metta provide excellent value for service, as a leaseholder who doesn't live at my block their online portal, zoom calls and prompt email responses really give me peace of mind.

Last reviewed over a year ago
Over a year ago
If I could give zero stars, I would. Having recently sold my property at Larchwood Court (managed by Metta), I feel compelled to warn others: this company is a masterclass in unprofessionalism. Over... See more
Over a year ago
Renting a property under this company is fine if you don’t expect any help with mold. For years I have waited, chased, basically begged for help while Metta have blamed contractor commitments, surve... See more
Metta provide excellent value for service, as a leaseholder who doesn't live at my block their online portal, zoom calls and prompt email responses really give me peace of mind.
The professionalism within Metta is amazing, very good communication and service is second to none. Highly recommend for all your management needs.
A great company with very friendly staff. Very pleased with the service they provide since taking over our block. If an issue arises they are quick to respond and resolve it.
Honest hardworking team, very responsive, they solved my issue straight away. So happy they took over!
Metta Property Management have been a good choice for us. They have looked after our block very well, the response times are prompt and great to be able to see the financial reports.
Metta Property management from my experience are a very professional organisation. They want to do things properly and they have a vast wealth of knowledge and experience that give them the tools to do be able to manage any situation. Communication is first class, and I get the impression that they all care about what they do. I would have no issues in recommending Metta to anyone who are looking for a property management company to take good care of their building management. They tick every box.
Excellent Property Management company, the team are organised and communications are 10/10. Would Recommend.
Hello everyone I known the company really well. I can promise you that they are fantastic. I am an active and hands on directors of the residents association. We have had numerous management companies in the past. All of them failed us in many ways. Metta property management is definitely The best we have had. They deal with the issues as quickly and efficiently as they can. The previous management companies were so bad and untrustworthy I ended up doing the following no jobs myself Doing the service charge accounts Organising works in the buildings Chasing up leaseholders for outstanding amounts Paying outstanding balances to contractors And much more Since Metta has been managing us I have slowly stop having to deal with these issues. I know that Abby and the team are honest sincere and hardworking.
I have been an owner of a leasehold in vector point, ilford for many years now. This involved seeing an undesirable number of new management firms being sacked. Since Metta PM took over, my life has been a dream. The way they handle difficult situations has been a dream come true, i have never had to worry because i know my problems were always in good hands. During my team with Metta PM, i have tended to raise requests/problems last minute given then nature of the problems, Metta PM have always been quick to resolve, for which i am the most grateful for. My advise to anyone buyer a property that is managed by a management company, would be to thoroughly look at these types of reviews before buying a property. This could be the difference between turning your life upside OR a good decision. Metta PM has definitely made my journey a great experience and i would personally highly recommend. Metta PM, best of luck for the future. Carry on doing the same, you 110% have proven yourself different to the legacy management companies that put themselves first.
This manging agent stirs up dissent. If you email with a direct question or request this will not be answered or done. Be aware they seem to be charming but in reality they are wolves in sheep's clothing.
Based on analysis of 6 reviews rated 1-2 stars for Metta Property Management
“If I could give zero stars, I would”
“At time of writing this review I have put this in writing to Metta - I have not received a reply (just a poor excuse...”
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Metta Property Management is a UK-based company specializing in property management services. The company offers a comprehensive range of solutions for residential and commercial property owners, including tenant placement, rent collection, and property maintenance. Metta Property Management aims to streamline the management process, ensuring that property owners can maximize their investment while minimizing the time and effort required to maintain their properties. The target market for Metta Property Management includes landlords and property investors looking for professional support in managing their real estate assets. By providing tailored services to meet the specific needs of clients, the company helps foster positive tenant relationships and maintain property value. With a focus on transparency and efficiency, Metta Property Management serves as a reliable partner for those seeking effective property management solutions. For more information, visit www.mettapropertymanagement.co.uk.
Metta Property Management receives a mix of praise and criticism from its clients. Many reviewers commend the company for its trustworthy management, with several highlighting the exceptional service provided by Abby and her team. Customers appreciate the responsiveness and dedication of the staff, noting their efficiency in handling issues and their proactive approach to property management. However, a significant portion of reviews expresses dissatisfaction, with complaints about unhelpful staff and unresolved maintenance issues, particularly regarding mold and heating problems. Some consumers report feeling ignored or harassed when seeking assistance, leading to frustration with the company's communication. Overall, while Metta has garnered a loyal following for its effective management, the negative experiences shared by some clients indicate room for improvement.
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