Review summary

Metropolitan Gaming Online has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

read the reveiws was skeptical but…

read the reveiws was skeptical but cashed put 500 no problemo ! plenty fair wins proper chuffed!

Very low payout rates - avoid

Don't even want to leave 1 star... Awful experience playing slots I know pay out on all other sites... Seem to have them fixed so u can't win big... Don't waste your time with this company

Welched on freespins

Don't trust this gambling site, they tempt you to deposit by way of freespins, only to find there's no free spins to play! Zero stars if possible.

Not scammers

Real life experience just called them up said that I need my withdrawal to be paid on Sunday and it was in my account not even 5 minutes later, sporting odds are the same or even better than some websites.

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All reviews

62 total • Write a review

Showing 1 - 10 of 58 reviews
TH
1 out of 5 stars

Please read and be alerted

Please read and be alerted. Don’t ignore this review before you lose your money in this casino before you lose your money in this casino I’m repeating it be careful. To add on the 98 Very native reviews and all are true reviews it’s not because someone has lose you should take this into consideration Be careful Brits when you gamble in the metropolitan casinos specially online As they can steal you eye to eye and there’s nothing we can do imagine I have wine and waiting for the fire wheel to spin suddenly the The screen titled that the server is not working, knowing that three of my friends online accounts playing the same game in the same time the servers was working perfectly. The only reason they stopped me is because I have won it’s my turn to spin the fire wheel and the winning money should be multiplied by five or 10 times till date it happened with me on 3 January 2025 till date. They are putting it on circles trying their best to make me forget about it and then steal all the money or the winning money. The gambling industry in this country is making 7,000,000,000 pounds a year. This is how they make it they are Manipulative thieves and they have licensed to do it Gambling committee stated that they cannot do anything in regards of the subject matter so it’s all a lie. It’s a very good industry that make billions and billions so be careful. Don’t throw your money like that. I have uploaded for them full videos of the event imagine screenshots, and the game on my laptop and on my online account State repeating the winning bet for the last three months. It’s still repeating it till date until date. They are in the denial mood. Imagine this can only happen over here and you as a Costoumer you cannot do anything about it. It’s very useful to read all the poor negative reviews as it’s coming from Costoumer. It’s not coming from the Metropolitan executive man the Metropolitan executive man they write mice reviews as they are costumers in order for us to believe that this is a good casino, but believe me they are very very well to manipulate our money and steal our money as well.

Date of experience: April 16, 2025

JB
1 out of 5 stars

Time wasters

No problem depositing, problem each time withdrawing. Made trustly deposit initially, "withdraw policy states can't withdrawl to wire tranfer" which is not trustly. Had to deposit agin using visa, then wanted statement with bic and iban on. Was impossible to get at first. Finally made withdraw. This time made sure to deposit with trustly and withdrawl to card. Wanted trustly bic and iban for bank, which total against trustly t&cs, proved i owned my account once more, then they said they procseed back to my account and to withdraw to trustly, no option available to withdraw to trustly to chose visa once more, now they protecting it to the visa bank via wire transfer!? All that cuffuful and they process it a way the originally told me I couldn't do.

Date of experience: April 7, 2025

MG
1 out of 5 stars

This site needs investigating

Without doubt the most fraudlent gambling site out there. Shocking misleading bonuses with rigged slot games and massively fixed play. Totally monitored against your account to basically rob you. Have reported and make sure you also do not get scammed. Simply shows you that anyone can setup these kind of sites. Criminal.

Date of experience: March 24, 2025

KC
1 out of 5 stars

Joining offer is a scam

Joining offer is a scam. Offers £40 free worth of free bets when £10 on. Followed the rules over certain odds etc. bet settled and nothing. Contacted them no reply.

Date of experience: March 12, 2025

EB
1 out of 5 stars

I do not usually leave reviews but this…

I do not usually leave reviews but this gaming site needs one , and it's not good please do not respond metropolitan gaming with a silly answer like you always do , you're a scam site like others say quick enough to take money I'm new but I take little withdrawal out first to see how good the site is , well this is definitely by far the worst one I've came across slow withdrawal try and drag it out saying about information being prossed that shouldn't take 6 days , like I've said I play other sites and never get this problem you can keep the measly £50 because you will need it if this how customer's get treated because I for one will not be making any more deposits and I will be disabling my account

Date of experience: March 4, 2025

LH
1 out of 5 stars

Avoid

Play on alot of other sites than this ...it has to be the worse ever been on don't actually think i have ever withdrawn!! Will constantly take gives back pennies from what u put on yes gambling is gambling just avoid this site!!

Date of experience: February 8, 2025

E
1 out of 5 stars

Poor management at metro

firstly the management is poor at the metro casino in Mayfair The management's actions are not logical for the membership. The customers lack professionalism. They prevent any customer without any reason just because they do not like you. One of the management members and this reason is not convincing. In any case, I do not advise anyone and the arabic not to go to this casino! It is not worth visiting !

Date of experience: February 5, 2025

N
1 out of 5 stars

The worst sportsbook I've ever used

The worst sportsbook I've ever used. Their odds are shorter, and I mean way shorter than advertised prices. Two quick examples 1st February 3.42 Sandown O'CONNEL was a 7/4 fav, Metroplitan offered 6/5. Galopin des champs in the Irish gold cup was generally a 1/2 shot.Metropolitan were 1/4. Not the only 2 examples, their odds were shorter in every race. Don't know how they can expect to keep customers when they offer scandalous value. I didn't use their on line games, so can't comment on that side of things.

Date of experience: February 2, 2025

L
1 out of 5 stars

The worst casino ever played

The worst casino ever played Waiting since Christmas for my withdrawal trying to scam Don't deposit on this casino 😤

Date of experience: February 1, 2025

l

lee

US

1 out of 5 stars

whats wrong with metropolitan betting is it a scam

metropolitan betting where happy to take hundreds of pounds of me. but as soon as i ask for money to be put back in to my account. it a different story it has now been 16 days without payment. why cant they do what lots of other betting sites do and pay within a day or two. and please dont say our team are looking at it not after 16 days . there must be one person dealing with all inquires cant belive they have anybody betting with them BAD

Date of experience: January 23, 2025

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