Me Fragrance Reviews

scammers i ordered and never got a confirmation email i calle dthey don't answer at all. don't waste your time

I REALLY LIKE THIS COMPANY! THEIR WEBSITE IS VERY WELL PUT TOGETHER, I ORDERED TWO PERFUME SAMPLE VIALS AND THEY SMELL GREAT. IT ARRIVED ON-TIME, CONSIDERING THE HOLIDAYS AND "COVID", IT IS AS DESCRIBED AND WELL-PACKAGED. DOTTIE RESPONDS QUICKLY MONDAY-FRIDAY 9-5 VIA E-MAIL. THIS COMPANY DOES HAVE ANOTHER NAME "PERFUME EMPORIUM" WHICH PROCESSES THEIR ORDERS, BUT THIS IS A LEGITIMATE COMPANY AND TRUSTWORTHY

Never received my order although they took my money. I will be filing a claim with my bank and reporting them to the Better Business Bureau (BBB). This is pure theft and is no accident as you can see by the other one star reviews. Whoever runs this company is accepting orders and payments but not filling them. Trash company most likely run by trash people.

EDIT: THEY DID RESPOND AFTER SOME TIME (~3-4 weeks). All the oils they sent were AMAZING. One leaked in the box. The oils are the best quality I have found. Wait for 3 Weeks: order never came. support never responded (multiple emails and calls).

non-existent customer service. i would have rated this zero stars if it would have let me. i have now emailed them twice and called them twice about my missing order. emails are given an auto-response that "they will contact me within 24 hours", which never happens. all phone calls are immediately sent to voicemail, also with no return contact. it's ridiculous that a business can get away with this poor of a response.

I have bought from this company on several different occasions, so I am on their email list. I received an email that they were having a ONE DAY ONLY 20% OFF CODE and suddenly I had nothing but issues. When I tried to reach out to the company, the phone number was a no go, FACEBOOK hadn't been updated in years -- so no to MESSAGER, which left only email. I was given agent "DOTTIE." I tried my best to explain over and over and over again in email after email to "DOTTIE" that I was stuck on STEP 4 of the CREATE PHASE of the perfume to no avail because either DOTTIE" just doesn't care or "DOTTIE" is, to put it bluntly is DUMBER THAN A BOX OF ROCKS!!! Finally, after now going on what seemed like weeks, I said I no longer wanted to hear from her, the next email I received should be from the owner. I NEVER HEARD back from them again.