9 months ago
I had a problem with the air valve on the aircast Cryo/cuff lid. I emailed Medical supplies support who emailed me back within hours and sent me a complete new unit the next day. Communication was out... See more
9 months ago
I found this company very efficient, they informed me that there was a slight delay in delivering my order, and contacted me again when it was on the way. I can't fault them.
BP monitor arrived very promptly and is exactly what I was hoping for. I daresay there are cheaper ones on the market but this one speaks (with an English accent, not American!), gives the average results over a period of time, warns if the readings are outwith WHO guidelines, and - most importantly - detects cardiac arrythmia. As someone who has paroxismal AF this is of particular use to me.
Good product prompt delivery
Quick delivery and very pleased with the quality of our item
I suffer badly with peripheral neuropathy of my feet, I was given a pr of these socks whilst in hospital and wearing them in bed was great no rubbing my feet etc, no fidgeting I recommend these very strongly
Paid for next day delivery but didn’t arrive as stated. The item was needed following a patient’s discharge from hospital so the prompt delivery was essential. No refund of excess delivery charge, no apology and overall crapp service.
The braces I got does not fit me well. I had a pail supplied to me by local NHS Hospital and I copied size from attacked lable but still does not fit. Appears to be tight hence not satisfied. Wasted my money.
The table was easy to put together. And now sits equally beside the chairs .
Order arrived on the quoted date. Product competitively priced
The sunflower cabinets were advertised at £558 for the drawer line without VAT. I emailed to ask if they can apply a small discount for a bulk buy, the next thing they do they increase the price to £600 without VAT and change their prices on the website. Their argument is the price was not updated since 2022- what a joke. They are a fraud service and would defiantly not recommend them. Not trust worthy.
Very competitive pricing, rapid delivery and very professional web site. Thanks guys
I over ordered and it was dealt with without any fuss, collected and refunded promptly.
Belt width is too narrow.
Very comfortable and good feeling of support. I hope,to get back to my knitting soon. Thank you
Very pleased with product received, comfortable, easy to use and maintain
The company delivered at speed.
Have better customer service and prompt replies to emails!,
prompt delivery.
"What made your experience great?" It wasn't great, it was straightforward. Goods ordered, arrived on time, in good condition. Not much more to be said on that account. What would have improved the experience? How about not pestering your customers with persistent emails asking how good an experience they've had. One such communication should suffice.
Efficient delivery, honest and accurate description of product, fitted well. Would use the company again
Order arrived on time and was perfect. An excellent waterproof cover and easy to get on over my brace. Definitely recommend.
Based on analysis of 39 reviews rated 1-2 stars for Medical Supplies
“Any payment option by card or PAYPAL was very pedestrian”
“how can you try the thing without taken it out the door then i ring up to say its not what i want then you say i cant...”
“95 delivery charge”
“Order right size for my husband the trunk i ordered as well as the bands come up like they are a extra small can't re...”
“48 hours later my parcel has not arrived, Called their customer service to get my delivery charge refunded as the ite...”
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Medical Supplies, accessible at www.medicalsupplies.co.uk, is a London-based provider of a wide range of medical supplies and equipment. The company specializes in essential healthcare products including pressure relief items, overbed and overchair tables, crash-tested car transit wheelchairs, and healthcare workwear. By partnering with trusted manufacturers, Medical Supplies ensures that their offerings meet the diverse needs of healthcare professionals, caregivers, and individuals seeking medical assistance. With a commitment to customer service, the company provides expert advice to help customers select the right products for their specific requirements. Medical Supplies offers free UK delivery, making it convenient for customers to access high-quality medical supplies and equipment. Targeted primarily at healthcare facilities, caregivers, and individuals in need of medical products, the company aims to deliver reliable solutions for improved patient care and comfort.
Medical Supplies receives high praise for its prompt delivery and quality products, with many reviewers highlighting the efficiency of the service. Customers appreciate the quick turnaround on orders, often receiving items almost immediately, which is particularly beneficial for those in need of medical supplies. The support team is noted for their responsiveness, effectively addressing issues such as product defects and ensuring replacements are sent swiftly. However, some consumers express dissatisfaction regarding specific items, mentioning discrepancies in size and quality, with one reviewer noting a flimsy sling compared to a cheaper local option. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many satisfied customers recommending the service for its reliability and good value.
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