Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.7	24	100%		● Low

3.7 / 5 overall

24 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Apr 2024.

Last 3 months: 5.0▲ 1.8
12-month avg: 3.7
All-time: 3.7
Category avg: 3.8

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Retail.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Delivery	Value	Quality	Trend	Reviews
The Lighting MarketplaceThis company	3.7 out of 5 (good)	100 out of 100	3.2 out of 5 (fair)	3.7 out of 5 (good)	3.6 out of 5 (good)	—	24
Etsy	1.3 out of 5 (poor)	100 out of 100	1.2 out of 5 (poor)	1.1 out of 5 (poor)	1.2 out of 5 (poor)	—	1,000
Michaels Stores	2.9 out of 5 (fair)	100 out of 100	1.3 out of 5 (poor)	1.6 out of 5 (poor)	1.9 out of 5 (poor)	+4%	1,000
Red Run	4.9 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.9 out of 5 (good)	4.9 out of 5 (good)	+2%	397
BARCA Stores	2.6 out of 5 (poor)	100 out of 100	2.7 out of 5 (poor)	1.8 out of 5 (poor)	3.0 out of 5 (fair)	+12%	368

Bottom line: The Lighting Marketplace is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.2).

Rick

1 review

Sep 1, 2023

Excellent service and customer support

I recently had the pleasure of shopping on The Lighting Marketplace, and I couldn't be more thrilled with my experience. From start to finish, their service and communication were absolutely top-notch. First and foremost, the website itself was user-friendly and intuitive. Browsing through their wide selection of products was a breeze, and I appreciated the detailed product descriptions and high-quality images that helped me make informed decisions. What truly set The Lighting Marketplace apart, however, was their outstanding customer service. When I had a question about a particular product, I used the live chat feature, and their customer support representative, Alex, was incredibly helpful and responsive. He provided me with all the information I needed and even went the extra mile to recommend similar products that might suit my needs better. It's rare to find such personalized assistance online these days, and I was genuinely impressed. Once I made my purchase, the communication didn't stop there. I received timely email notifications at every step of the process – from order confirmation to shipping updates. This level of transparency gave me peace of mind, knowing exactly when to expect my package. When my order arrived, it was well-packaged and in perfect condition, just as described on the website. The attention to detail in every aspect of their service was evident, and it made me feel like a valued customer. In a world where online shopping can sometimes be a hit-or-miss experience, The Lighting Marketplace truly stands out for their commitment to exceptional service and communication. I will definitely be a repeat customer and wholeheartedly recommend them to anyone looking for a hassle-free and enjoyable shopping experience. Keep up the fantastic work!

Report

Month	Average	Reviews
May 23	5.0	1
Jun 23	—	0
Jul 23	4.0	4
Aug 23	3.5	4
Sep 23	3.9	7
Oct 23	3.0	3
Nov 23	4.0	2
Dec 23	2.5	2
Jan 24	—	0
Feb 24	—	0
Mar 24	—	0
Apr 24	5.0	1

The Lighting Marketplace reviews & trust report

The Lighting Marketplace has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 16 positive reviews

Top complaintsof 6 negative reviews

How it compares

Reviews

Customer reviews (24)

Employees were both helpful and…

Great price

Outstanding quality and customer…

The product is outstanding - Great value for $

Alternatives to The Lighting Marketplace

Etsy

Michaels Stores

Red Run

BARCA Stores

Dimension Stores

lululemon.uk

The CrowdTrust Experience⭐

Great price

I received the correct good on time

Very good company

Excellent service and customer support

The best price and great service!

The fan is perfect.

Beautiful

Alex

lights were shipped fast and look great!

About The Lighting Marketplace