Marketplace Elgato is a specialized online platform that focuses on providing high-quality products for content creators, including streamers, gamers, and digital artists. The company offers a curated selection of tools designed to enhance the recording, streaming, and sharing experiences for users in the virtual space. Key products available through the Elgato Marketplace include the Stream Deck, Wave Link, Camera Hub, and iCUE, all of which are geared towards improving content production efficiency and quality. The target customers of Marketplace Elgato are individuals and professionals in the gaming and creative industries who seek reliable equipment to elevate their online presence. By offering a comprehensive range of products tailored to the needs of modern content creators, the company aims to facilitate seamless interactions in the digital world, ensuring users have access to innovative solutions for their streaming and recording needs.
Reviewers frequently report negative experiences with Marketplace Elgato, citing customer pain points more often than praise. Common complaints include elgato, elgato com, marketplace, email.
A smaller set of reviewers mention positives such as easy, easy use, easy use marketplace, use marketplace. Overall sentiment is predominantly negative based on 7 reviews and an average rating of 1.6 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.6 | 7 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2026.
| Month | Average | Reviews |
|---|---|---|
| Apr 26 | 1.0 | 1 |
| May 26 | — | 0 |
| Jun 26 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
“I purchased a profile from the marketplace and it would not install on my stream deck”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Retail.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
Marketplace ElgatoThis company | 1.6 out of 5 (poor) | 50 out of 100 | — | 7 |
| 1.3 out of 5 (poor) | 100 out of 100 | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +12% | 368 |
Bottom line: Marketplace Elgato is #4 of 5 on overall rating in this group.
7 reviews of Marketplace Elgato. Filter by what matters to you.
4 months ago
Horrible price match policy. I bought $800 in gear that went on sale via Amazon Elgato store (their official store front on Amazon). And Elgato Market places only suggestion was returning the equipmen... See more
Over a year ago
Impossibile fare un reso. Non rispondono. Evitate questo sito.
Over a year ago
Estoy frustrado y me siento engañado por elgato. Todo funciona mal. Para empezar, no te crean una cuenta al comprar desde su web, y para pedir la factura del pedido te dicen que lo hagas con tu cuent... See more
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Horrible price match policy. I bought $800 in gear that went on sale via Amazon Elgato store (their official store front on Amazon). And Elgato Market places only suggestion was returning the equipment to them and buy from Amazon vs a quick price match. Horrible policy
I purchased a profile from the marketplace and it would not install on my stream deck. This is the third time i have had this issue. Elgato support had me contact iron city and they provided the same steps plus a fresh download which did not work. I requested a refund and i provided a screenshot of my purchase receipt. Now they say i have to provide the full receipt number and the email thread from iron city and they will consider issueing a refund. I am never going to buy a Profile or Plugin from them again. 3 strikes and you are out.
Impossibile fare un reso. Non rispondono. Evitate questo sito.
Estoy frustrado y me siento engañado por elgato. Todo funciona mal. Para empezar, no te crean una cuenta al comprar desde su web, y para pedir la factura del pedido te dicen que lo hagas con tu cuenta. Los emails para verificar tu cuenta no llegan, o llegan horas tarde y ya no te sirven. Luego elgato shoe colder me viene con un tornillo y llave allen que no encaja bien y se mella en el primer apretón, dejando el tornillo inutilizado a no ser que compre otra llave. Encima se queda atrancado en el palo de montaje y no puedo quitarlo. Típico de cuando compras algo en aliexpress por 20 euros, no de un producto de más de 350 euros... Me siento estafado. Ah!! no hay forma de ponerse en contacto con ellos, ni email. Tienen un chatbot que no te sirve de nada. Pienso hasta en denunciar en la oficina de protección del consumidor.
The marketplace is easy to navigate through. And installations for the stream deck are very easy.
Hi You cannot delete your marketplace.elgato.com-account or change email. Elgato.com sends email that you must send email to data.controller_at_corsair.com to ask them to delete marketplace.elgato.com-account, but they do nothing to delete it. Like the customer support is nonexistent. So use precaution with elgato.com, marketplace.elgato.com and with corsair.com accounts. So be warned! No customet support!
Ho acquistato un pack di emotes e badge, infatti nel titolo c'era scritto palesemente Robot Emotes & Badges, così come nella descrizione, ad un determinato prezzo. Ho acquistato il pacchetto e mi ritrovo solo le emotes. Apro un ticket e mi dicono che quel prezzo era riferito solo alle emotes e che c'era un tasto dove poter scegliere tra le due. Un sito fatto malissimo, dove ti chiedono solo carta di credito come pagamento e non Paypal, nel 2024, è assolutamente impensabile e ridicolo. Mai più, statene davvero alla larga.
Marketplace Elgato is a specialized online platform that focuses on providing high-quality products for content creators, including streamers, gamers, and digital artists. The company offers a curated selection of tools designed to enhance the recording, streaming, and sharing experiences for users in the virtual space. Key products available through the Elgato Marketplace include the Stream Deck, Wave Link, Camera Hub, and iCUE, all of which are geared towards improving content production efficiency and quality. The target customers of Marketplace Elgato are individuals and professionals in the gaming and creative industries who seek reliable equipment to elevate their online presence. By offering a comprehensive range of products tailored to the needs of modern content creators, the company aims to facilitate seamless interactions in the digital world, ensuring users have access to innovative solutions for their streaming and recording needs.
This profile hasn't been claimed by the business owner.
