Me gustan los productos de Makro pero…
Me gustan los productos de Makro pero como tengas un problema con la compra online se lavan las manos. Te dicen que tienes que contactar con el vendedor y no te ayudan a nada, bastante injusto.
CrowdTrust is a review platform designed to facilitate customer feedback and ratings for various businesses. Operating under the domain makro.es, the platform provides users with a space to share their experiences and opinions about different shopping and retail services. By enabling customers to leave reviews, CrowdTrust aims to foster transparency and trust among consumers, helping them make informed purchasing decisions. The company primarily serves online shoppers and retail businesses seeking to enhance their reputation through customer insights. By aggregating reviews and ratings, CrowdTrust assists consumers in evaluating service quality and product offerings, while also providing businesses with valuable feedback to improve their services. Through its user-friendly interface, CrowdTrust contributes to a more informed shopping experience, benefiting both consumers and retailers in the competitive online marketplace.
Reviewers frequently report negative experiences with makro.es Marketplace online, citing customer pain points more often than praise. Common complaints include makro, para, pedido, nada.
A smaller set of reviewers mention positives such as todo, producto, entrega, pido. Overall sentiment is predominantly negative based on 60 reviews and an average rating of 2.2 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 60 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Jan 26 | 2.0 | 4 |
| Feb 26 | 2.4 | 5 |
| Mar 26 | 2.2 | 10 |
| Apr 26 | 2.6 | 7 |
| May 26 | 2.4 | 5 |
| Jun 26 | 2.3 | 4 |
| Jul 26 | 1.8 | 9 |
| Aug 26 | 2.4 | 9 |
| Sep 26 | 1.6 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Excellent service and communication”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Retail.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | −3% | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: makro.es Marketplace online is #4 of 5 on overall rating in this group. On website & app, Red Run scores higher (4.7 vs 1.1).
60 reviews of makro.es Marketplace online. Filter by what matters to you.
Me gustan los productos de Makro pero como tengas un problema con la compra online se lavan las manos. Te dicen que tienes que contactar con el vendedor y no te ayudan a nada, bastante injusto.
Hice un pedido de 12 sillas y una llegó rota... MAKRO se desentiende!!, ni me la reponen, ni me la abonan.
Compré un paquete de cadera de vaca fileteada de 2,780 kg. De 21 días de maduración y no pude sacar ni un filete decente. Estaban cortados muy mal, rotos, con todos los nervios. Fue un desastre de compra y considero que Makro lo tiene que reclamar a Finca Monteacebo. Yo no pude utilizar los filetes.
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Compré un pack de dos estanterías galvanizadas en su Marketplace a un vendedor Ningbo Raydan he adquirido y montado bastantes estanterías de este tipo en otras superficies. Las estanterías se las dejaron a un vecino un señor mayor, siendo unas cajas pesadísimas, que podían hacer causado un percance. Las pasé con un carro a mí casa. Cuando hemos ido a montarlas, son un modelo super cutre que no hay quien lo monte. Para devolverlas, me cobran 4,99€ y tengo que estar todo un día completo mañana y tarde para que pasen a por ellas. Creo que no vuelvo a comprar aquí.
La atención telefónica es un desastre. Tepiden el Cif, te ponen un audio y luego te dejan en espera y no coge nadie en el departamento correspondiente. Deberían de tener más personal para atender a los clientes correctamente.
CrowdTrust is a review platform designed to facilitate customer feedback and ratings for various businesses. Operating under the domain makro.es, the platform provides users with a space to share their experiences and opinions about different shopping and retail services. By enabling customers to leave reviews, CrowdTrust aims to foster transparency and trust among consumers, helping them make informed purchasing decisions. The company primarily serves online shoppers and retail businesses seeking to enhance their reputation through customer insights. By aggregating reviews and ratings, CrowdTrust assists consumers in evaluating service quality and product offerings, while also providing businesses with valuable feedback to improve their services. Through its user-friendly interface, CrowdTrust contributes to a more informed shopping experience, benefiting both consumers and retailers in the competitive online marketplace.
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