Breakdown cover.
Quality of ease to set up and get started .

8 months ago
Everything was excellent. Customer service with making claim, car loan & garage repair first class!
8 months ago
Competitive price found on Compare the Market. Website easy to follow. Application straightforward. Nice low excess. Very happy.
8 months ago
Easy to set up and helpful support staff to advise on special needs.
Quality of ease to set up and get started .
They were helpful answering my queries over the phone.
Good value for the money.
Great customer care, went above and beyond and sorted out issues for me
Excellent online proposal questionnaire for motor insurance and later telephone discussions with LV representative for clarification.
Easy and straightforward, something you can't usually say about Insurance companies. And a great price as well, so far happy with LV.
My experience was brilliant
Excellent service as usual
It was good quite easy on the phone as donor have a computer
Easy and simplified to receive a quote and start. I don’t have any contact, claim, etc yet so can’t tell any more about my experience in those matters which is important.
All great keep it up
Easy to get quotation and purchase car insurance. Very quick response to claim and simple to make - repair carried out by approved local firm
everything easy to understand, quick, reliable
Easy system to use and fast to give a quote. Price was vey good.
Friendly, polite staff . Very helpful and kept me updated .
Smooth and easy
My car was written off abroad, which complicates things, but instant access to professional advice enabled my claim to proceed much more quickly than I expected. In fact it was less than 3 weeks from the date of the accident to settlement.
They were excellent,very understanding and answered all questions clearly.Also extremely quick to sort things out.
Knowledgeable and competent about our car insurance needs
LV reviews are excellent. The quote is excellent. Being informed of updates is excellent. Very pleased I went with LV
Based on analysis of 5 reviews rated 1-2 stars for LV=
“When questioned, LV stated: “The compensation has to be recorded onto this file, There is no other way of doing this”...”
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CrowdTrust is a review platform designed to facilitate consumer feedback and experiences related to various products and services. The company provides a space for users to share their reviews, enabling potential customers to make informed decisions based on the insights of others. CrowdTrust aims to enhance transparency in the marketplace by aggregating user-generated content that reflects the quality and reliability of businesses. The primary customers of CrowdTrust include consumers seeking trustworthy information before making purchases, as well as businesses looking to improve their reputation through customer feedback. By fostering a community of reviewers and promoting honest evaluations, CrowdTrust serves as a vital resource for both shoppers and businesses aiming to build trust and credibility in today's competitive landscape.
Reviewers generally express high satisfaction with LV, highlighting the ease of use of the website and the straightforward application process. Many customers appreciate the competitive pricing and excellent customer service, particularly when handling claims and inquiries. Positive sentiments are echoed in comments about the quick response times and helpful support staff. However, there are notable complaints regarding customer service experiences, with some individuals reporting feelings of disdain and dissatisfaction, particularly in sensitive situations like bereavement. Additionally, issues have arisen with motorhome insurance, where customers have faced challenges regarding renewals. Overall, while the majority of feedback is positive, concerns about service quality and specific insurance products indicate room for improvement.
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