Is Lunar Denmark a legitimate company?
Yes, Lunar Denmark is a legitimate company with a strong reputation, boasting a high rating based on numerous customer reviews. Many users praise their competent staff and excellent service.

Lunar Denmark is a financial technology company that offers a modern banking solution through its digital platform, Lunar. The company provides users with a free bank account and digital debit card, enabling them to manage their finances efficiently. Customers can benefit from features such as positive interest on deposits, budgeting tools to track spending, and investment opportunities. Lunar also caters to travelers by eliminating international withdrawal and exchange fees, along with offering travel insurance through partnerships. Targeting tech-savvy individuals and those looking for a streamlined banking experience, Lunar aims to simplify everyday banking tasks. With a focus on user experience, the app allows customers to sign up quickly and access their accounts directly from their mobile devices. By promoting smart financial management and savings, Lunar positions itself as an accessible banking alternative for consumers in Denmark and beyond.
Reviewers consistently report positive experiences with Lunar Denmark. Customers often highlight bank, lunar, super, medarbejder.
A minority mention drawbacks around kundeservice, ikke, lunar, hvis. Overall sentiment is strongly positive with an average rating of 4.5 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Super service og kompetent medarbejder”
“Kundeservice der ikke duer, eller en AI kundeservice der slet ikke duer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Lunar Denmark is #4 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 4.0).
60 reviews of Lunar Denmark. Filter by what matters to you.
Over a year ago
Super service og kompetent medarbejder
Over a year ago
Det orker jeg ikke at notere lige nu!!
Over a year ago
Det er meget nemt og hurtigt at bruge LUNAR Bank appen 😊
Quick answers to the questions people ask most.
Yes, Lunar Denmark is a legitimate company with a strong reputation, boasting a high rating based on numerous customer reviews. Many users praise their competent staff and excellent service.
No, Lunar Denmark is not a scam. Verified reviews indicate a positive customer experience, with many users highlighting the safety and ease of using their banking services.
Lunar Denmark offers a range of financial services, including personal and business accounts, efficient banking through their user-friendly app, and dedicated customer support.
Lunar Denmark primarily operates through their app, allowing users to make payments and manage their accounts easily, with secure digital banking options.
Customer support at Lunar Denmark can be reached through their app or website, where users have reported prompt and helpful responses from staff.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Super service og kompetent medarbejder
Det orker jeg ikke at notere lige nu!!
Ansøgte om erhvervskonto og jeg må sige jeg har aldrig haft så god en dialog hos andre banker. Trods lidt udfordring fik jeg hjælp af to medarbejder Emilie og Albert, de hjalp mig igennem det hele, hurtigt og professionelt.
Det er meget nemt og hurtigt at bruge LUNAR Bank appen 😊
Helt fantastisk oplevelse!! Det var den bedste oplevelse jeg nogensinde har oplevet med en dansk bank!
God og nem og enkel betjening af medarbejder august og fik hurtigt åbnet mit kort igen på max 5 min. Super rar og flink mand. Tusind tak, det gør at jeg blir i den her bank mange år!.
Although the bank forced me to open a Business Account just for nominal purposes, Anja was incredibly helpful and kind and patient with me in setting up and explaining the basics to me. These stars are only for her and her only. I don't appreciate the way in which the bank not only forced me to set up this but also how they charge you with 1500 DKK as a "set up fee" if you happen to choose the basic plan. However, if you pick the Esssential there's no set up fee (We all know the set up fee is just for some intern with acne pressing OK, without further activities or skills or expenses involved that justify such an exaggerated amount). So here's to the wife/husband of Lunar's CEO for the lovely dinners or trips to Milan they get with all the set up fees. But, again, special thanks to Anja for being sweet, diligent and patient and helping me in navigating my new account. I have only praises for her.
Jeg fik den hjælp jeg havde brug for
Jeg har i dag snakket med en meget sød og kompetent medarbejder hos supporten (jeg kan desværre ikke huske hvad han hed). Jeg fik svar på alle mine spørgsmål og god vejledning. Derudover fik vi et godt grin sammen da der opstod en lille sjov situation, så det var en god samtale på alle måder. I det hele taget er jeg rigtig godt tilfreds med Lunar som bank og alle de fordele der følger med. Jeg har aldrig bøvl med noget som helst og alt kører bare upåklageligt. Mvh Frederikke
Esperienza positiva con la “Lunar” . Mai avuto problemi , facile da gestire . Un conto online facile da aprire .
Der var bare fin support hele vejen rundt!
En af de beste kundeservice
I’ve contacted the customer service and Ulrik helped me a lot to active and add again the digital card who was giving me an error. Very helpful person
Jeg havde en effektiv og behagelig samtale med Jean. Han udviste forståelse og var åben over for min forretningsmodel, samtidig med at han på en klar og konstruktiv måde gennemgik Lunars krav.
Vitus var super flink og hjalp mig godt videre! God oplevelse.
Medarbejderen hjalp mig på bedste vis,venlig
super nemt og god service
Jeg har ventet cirka to måneder, og så spørger de igen efter dekoration på pas eller kørekort ind i appen, og så sender vi, og så hører vi ikke noget fra dem. Jeg har skrevet mange gange, men ingen svar fra kundeservice. Det er kraftedeme for dårligt, når I reklamerer inden for 10 dage, man kan oprette en konto hos jer.
God oplevelse da jeg kom til at købe noget fra et svindel firma, efter noget tid og uden stor kamp men blot ved at oplyse fakta lykkedes det at få beløbet retur. Billigere end andre banker hvis man vil hæve penge på ferien, mener faktisk det er gratis. Super nem bank til det mest basale dog trist man ikke kan sætte kontanter ind.
Lunar Denmark is a financial technology company that offers a modern banking solution through its digital platform, Lunar. The company provides users with a free bank account and digital debit card, enabling them to manage their finances efficiently. Customers can benefit from features such as positive interest on deposits, budgeting tools to track spending, and investment opportunities. Lunar also caters to travelers by eliminating international withdrawal and exchange fees, along with offering travel insurance through partnerships. Targeting tech-savvy individuals and those looking for a streamlined banking experience, Lunar aims to simplify everyday banking tasks. With a focus on user experience, the app allows customers to sign up quickly and access their accounts directly from their mobile devices. By promoting smart financial management and savings, Lunar positions itself as an accessible banking alternative for consumers in Denmark and beyond.
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