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Review summary
LMF Energy Services receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
We had grant work carried out by LMF Energy Services, including dry lining insulation, heat pump, solar panels, including changing radiators, upgarding fuseboard, fitting hgh pressure hot water cylinder etc.
I was really impressed by this company.. the communication, the workmanship, the pleasant and co-operative staff. I can wholeheartedly recommend them (rare nowadays!!) If you are considering LMF and would like to view their work on my place then I'm fine with that (LMF job ref was ECO4-2235)
From the very beginning to speaking to the girls on the phone to the men completing the work, this was a great experience.
Every team who came to the property were respectful, hard working and approachable.
The core LMF team worked none stop, they left the house clean and tidy and we're very conscientious. Decent men and lads who were all very friendly and polite. Thank you very much
Arrived when arranged. Electrian excellent and very clean finish left. Installers very efficient and professional. Fixed loose tiles while they were installing. Would recommend.
LMF installed a new boiler for me that has caused nothing but problems. Twice I had to contact them because it was leaking, no one ever came back to me when I left messages and I waited weeks for repairs. The office seem to have no idea what is happening and are extremely unhelpful. I now have no hot water or heating. Spoke to the office and theyβve put me in the list for an engineer, no idea when that will be and if like previously someone likely just to turn up without any heads up from the office. Iβm not expecting anything in the next few days despite being listed as urgent. It seems they are very keen to start the work and take the money but have no interest in the after sales care.
The work men ,who did the heating ,solar panels etc were fantastic ,were helpful, friendly and very hard work .the only thing I would say is the communication from the office could be abit better.but still 5 stars
Excellent service, all workmen were extremely knowledgeable and helpful, excellent service.
Some minor miss communications between Office, Client and Tradesmen but all quickly resolved and no issues.
This was the worst experience of our lives. A lot of damage from installers of the solar panels , not able to reach the company to report as in no one answered the phone ? We waited eight months to have the air source heat pump finally installed which has not worked properly since and is now disconnected whilst we wait for LMF to decide how to fix it ??? We only just got our mcs certificate which is dated a few days ago even though our panels have been producing since last August so I presume no payment to us from that either ?? The guys that corrected the faults were great but essentially we had little to no communication from LMF at all stages and now nothing at all !!!
I received a grant because i am disabled, this was march 2024, Most of the work men (plumbers) were so disrespectful ! After 3 strokes a heat attack and blind in one eye, they put radiators where they thought they should put them! Solar panels facing NORTH heat pump resting on reclimbed half sleepers (IT is not steady) . refused to speak to me because i got upset!, my home looks like an industrial estate , we have just had the radiator installed in the bathroom! and they are refusing to fit the solar panels on the south facing roof! Β£487 a month for heating!! DISCUSTING!!
Carried out the works required with minimum disruption and with efficiency. All tradesmen were polite and respectful. Staff overseeing the project were checking in regularly to make sure everything was going to plan. Snaggings/teething problems were dealt with straight away
Would definitely recommend
Each and every member of the workforce who installed the energy saving measures to our cold, damp home have been amazing. The team installing the air source heat pump, the lads putting on the solar panels, the ventilation fitter, the scaffolders, the electricians, the plumbers, the loft insulation fitters, the boarders and plasterers have all been respectful, friendly, efficient and professional. Their standard of work is terrific and any snags have been sorted out quickly and efficiently. A big shout out to Mike Phillips who has plastered brilliantly with a fine eye for attention to detail. Nothing has been too much trouble, going above and beyond each day. Mike and Taddis, who has also been amazing, make a great team. Not forgetting Zoe in the office, who has been an angel answering questions, reassuring us and informing us of what happens next. And Kevin, good bloke! The house is now cosy and snug. We are very happy to highly recommend LMF and their workforce, thank you!
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