Review summary

Legal Uk Services has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

They take your case and then they don’t…

They take your case and then they don’t pay you. Total scam and con I will now be taking the matter to a small claim court myself. Do not use this company at all costs

A
Company has gone into administration

Company has gone into administration. Ive not been paid from a recent successful case. Ive now been advised that UK Legal Services failed to submit a document to the courts, and now my case likely been thrown out and money lost. Just another example of Broken Britain. Rogue operators, running dodgy companies. Which close and then reopen under other names. Whilst doing a runner with any profits. Leaving the consumer out in the cold.

Insolvency Imminent

Have just received an email from them to say they are about to appoint Administrators as the business is involvent. No mention of this on their website though! I had an awful experience and complained to the Legal Ombudsman. I was awarded compensation. I feel sorry for all those who will be impacted and end up with nothing.

RA
4 months after being asked for payment…

4 months after being asked for payment details for them to send me the money I was awarded - nothing except 1 email saying they had delays in processing payments, despite sending them details and emailing several times they are no longer responding to my mails - so guess they are just keeping money for their office party. Further action will be taken

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All reviews

481 total • Write a review

Showing 421 - 430 of 477 reviews
C
1 out of 5 stars

Awful

Awful, my bank only gave me a partial refund and despite providing the evidence of this to the team they still wanted me to pay them the value for the full refund. That left me with less than 20% of the refund and they got 80%. When I explained the situation everyone was nice and said that it was all ok but they still referred me to a debt collection company who made me pay the full amount. Out of a £600 refund I have less than £200 out of it due to legalUK’s fees.

Date of experience: December 8, 2020

A
2 out of 5 stars

After a successful claim I paid Legaluk…

After a successful claim I paid Legaluk on the day I received the money and received a receipt. Only to find over a month later that LEgal UK had passed on my details to a debt recovery agency when I started to receive numerous nasty emails and phone calls. 3 calls were made, with very long waiting times, and each call said that I had paid and it was a mistake, but the calls continued from the debt collection agency. Several emails to LEgal UK it was eventually sorted. Dreadful customer service!

Date of experience: December 8, 2020

AI
1 out of 5 stars

Anthonys

Legal uk contacted me by email they got intouch with bankS on my behalf and got me money back what i never known about a bit of a wait but worth it.I recommended to my mates nothing to lose.

Date of experience: December 8, 2020

CT
5 out of 5 stars

I saw the company advertised on Facebook

I saw the company advertised on Facebook and I wondered if I could possibly make a claim but wasn’t sure how to go about it. I spoke to this company and they dealt with everything very efficiently and kept me informed along the way. My claim was successful I am pleased to say. I would recommend Legal Services UK to anyone wanting to make a claim.

Date of experience: December 8, 2020

SH
5 out of 5 stars

Service was excellent with a good…

Service was excellent with a good result, the only complaint is that having paid the fee I received a receipt that made no sense, I emailed you and got no response.

Date of experience: December 8, 2020

S
5 out of 5 stars

I experienced quick efficient service…

I experienced quick efficient service and great communication. Thanks

Date of experience: December 8, 2020

R
5 out of 5 stars

UK Legal does what it says on the…

UK Legal does what it says on the label. Very satisfied with their service. They get it done. Highly recommend. R. Chilvers.

Date of experience: December 8, 2020

MD
5 out of 5 stars

I was extremely happy as I wasn't aware…

I was extremely happy as I wasn't aware of being made to pay for my bank account and the banks wouldn't tell you that. So I was really grateful that legal UK sorted it out for me.

Date of experience: December 8, 2020

KT
5 out of 5 stars

I’m going to give you guys a 5*…

I’m going to give you guys a 5* flawless and easy process

Date of experience: December 8, 2020

MS
5 out of 5 stars

I was very impressed

I was very impressed, there was very little required from me (some companies are onto you every day asking for this and that) and when I received my payout I wasnt hassled for their share, I forgot about the claim until I was told it was coming.EXCELLENT.

Date of experience: December 8, 2020

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