Learning Curve Group Reviews

Very easy to enrol.

I booked a free course with Flexible Learning by mistake, realising almost immediately that it wasn’t the right level for me. I contacted them the very next day to cancel — before accessing any materials or participating in anything — only to be told I’d be charged a £125 “admin fee” to cancel. While I understand there was a clause about this fee for non-completion, it’s completely unreasonable to enforce it when the course was clearly booked in error and cancellation was requested promptly. I didn’t benefit from the course in any way, and yet they’re still demanding payment. Worse still, the course was advertised as free, but this cancellation charge wasn’t made clear upfront. It feels misleading and unfair — and their refusal to show any flexibility or understanding shows a complete lack of customer care. I would not recommend Flexible Learning to anyone based on this experience. If you make an honest mistake, don’t expect any compassion — just a bill.

My tutor was amazing, patient and knew how to teach! my mental health was not grate when I started but my manager and tutor was amazing and so supportive, I finished level 2 hair dressing and am now onto level 3 and honestly loving it. Definitely recommend! well definitely recommend the camden branch all tutors are amazing kind and patient but in a constructive way. Had the best experience in level 2 hairdressing.

Easy to use, all information you need is provided. Lots of payment methods

Hello, I completed a nail course here. After a lot of follow-ups and sending several emails, I finally received my Level 1 certificate. However, it has been over 6 months since I completed the Level 2 course, and despite numerous follow-ups, I still haven’t received my Level 2 certificate.

Brilliant 👏 teachers. Dedicated to help. I'm physically not well and they accommodated my circumstances. Very positive environment and I highly recommend this Accademy. Absolutely pleased with Management, teachers as well as the modernised equipment and latest products. The best experience I've ever had in any accademic background. Thank you❤️

The teacher who taught me nail enhancements, and nail art. Her talent both as a tutor and a Nail Technician herself are excellent. Highly recommend her to further one’s career.

The courses were easy to do, even on my iPhone

Simple quick and easy.

great education and educators! they were all really friendly and supportive. they had a lot of patience too!! the salon was fully equipped and was a great place to learn in. thank you

I signed up for a admin course, I have so much support throughout, Jed who helped me sign up to Emma my coach, been fantastic with keeping in touch and guiding me through this course, I have finished it early thanks to their guidance. I am looking into more courses. Thank you everyone at learning curve group and especially Emma for being there every step of the way.

Hi all I would recommend learning curve Academy its brilliant staff is great helpful and lot .and it's easy to have learning with all the tutors..I really appreciate their effort and hard work to guided us through all the months. Thank you

Good guidance and study material, there to help and be useful to your progression.

Course was very informative and presented really well

Really good, but my course was basic and I didn't need support so unsure of that side of things.

Learning Curve. Is the best place to learn. The teachers are very friendly and helpful. They tried to give us great time,and good knowledge and confidence with our practical experience.

I am absolutely disgusted in the way I have been treated. As I was browsing for a safeguarding course, I came across learning curve. I have done many courses online and never had any problems - however when I logged in I had realised the course was over a longer period than expected. When I asked to cancel I was told that I had to pay a cancellation fee of £125. For a FREE course that was booked by mistake? I contacted them immediately to make them aware that I didn't want to go ahead with the course and they still insisted that the £125 MUST be paid. There is clearly a massive flaw in their system as you would expect to be able to cancel a FREE course without any issues, especially as the cancellation was immediate. I am still yet to be given a solution.

Rachel Morland helped me with a query had about a course that I completed in 2014. I asked Rachel if she was able to locate a certificate for me, she explained that it might be possible but told me that there could be a chance it wouldn’t be there but that she would find out for me. Rachel did, and emailed first thing the next day with the certificate and asked if there was anything else she could help with course wise. I asked and she found out. Lovely customer service. Thank you Rachel

The learning curve is a fantastic opportunity to work at your own pace with level 2 and 3 courses. I had a a tutor and I used the SENCO team as well, they were fantastic the support I got was excellent, they checked in every week, making sure I understood what was expected of me, I did the level 2 in Autism and really enjoyed it. I will try to do level 3 in September

This college is seriously the worst! The worst in EVERY way - you email management to enquire and complain, they don't reply. Very poor communication and client service! It's taken me the entire year to "fight" with the Learner Travel department to get my daughter's bus fare reimbursements, and then they reply saying my daughter's attendance is below 76%, when it's been 100%. I then email proof of bus tickets and they still don't reimburse us. It took 9 months to finally get their uniforms. Jill Holland is the manageress of the Derby Branch and Alana Disney is the business manageress - each time I send emails, not either of them bothers to follow up on requests and complaints. They keep getting the attendance registers wrong and then my daughter doesn't receive her bus fare compensation because she is marked under 75 % attendance! You can't phone the college either, as no one EVER answers. And then when you email them, there is no reply. I have read some of the reviews on here and some have said they have not even received their qualifying certificates, one is still waiting after 18 months! I am starting to get worried for when this course ends as my daughter will be attending another college and she will need proof of certification. She will definitely not be returning to this college for her follow-up courses!