Review summary

Learning Cloud receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.

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m

miranda

1 out of 5 stars
I am currently a student and continue…

I am currently a student and continue to be disappointed by this group. I had to cancel the card the payment for my course was assigned to. I called as soon as possible, within hours of doing so, and explained my situation and requested that the fee be forfitted. I called in due course and this was not my own doing but a fraudulent issue with my account and the payment was sitting there. The person I spoke to, Josie gave me a flat out no. I understand the conditions of my agreement and this is not the first time I have entered the agreement type. These fees can be waived under certain circumstances but she chose not to even lift her little finger to try. HONESTLY PEOPLE STAY AWAY FROM THIS LEARNING GROUP. THERE ARE BETTER ALTERNATIVES OUT THERE. SO STUCK WITH IT FOR THE NEXT YEAR.

AP

Andrea Piotto

5 out of 5 stars
The team were excellent from start to…

The team were excellent from start to finish

SG

Sharon Green

5 out of 5 stars
I love the study work and taking time.

I love the study work and taking time with the assessments. I love the people who has helped me so much with studies.

C

Christie

5 out of 5 stars
It's not all about accreditation. A beautifully crafted course that gives REAL experience and encourages students to take charge of their learning

I've done many courses through the years, both accredited and non-accredited. I started this course for a career change. It was a great all round course. The learning platform was well set out and easy to navigate. The learning material well well written and relevant. I really liked the assignments. I was able to base them on my current or future roles, and could then use my assignment content in a useful way within the business. Rather than the traditional 'here are your notes, learn them and do an exam' structure, the assignment encouraged me to get familiar with the industry, and to network. Clinton was an excellent tutor. He was friendly, and helpful with his feedback. Both the tutor and admin were very speedy with their replies. I have gained employment by 2 of the companies I used as case studies for assignment or research projects.

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All reviews

78 total • Write a review

Showing 31 - 40 of 74 reviews
s
4 out of 5 stars

Certificate in Agriculture

I’m currently completing a certificate in Agriculture through learning cloud and really enjoying it! Josie made the signing up process and getting everything organised so easy and simple, she helped me tailor my certificate to exactly what I wanted to achieve and my interests. Everytime I ring the office for help, they are always happy to give advice and listen to my concerns or confusions. Getting the positive reviews on my assessments from Clinton is very encouraging and can’t wait to have it completed and have my certificate.

Date of experience: April 8, 2021

CK
5 out of 5 stars

review of career advisor

i saw a course in animal psychology which immediately grabbed my attention but i was so unsure if it was for me, as i was emailing the career advisor eoghan i found him extremely helpful! he answered each of my questions honestly and in detail and helped me with anything i needed help with, very quick with responding too! i would 100% recommend

Date of experience: April 3, 2021

L
1 out of 5 stars

I have enrolled in a Medical…Transcriptionist course

I have enrolled in a Medical Transcription course but am having no end of difficulty. I receive emails when I ask for help telling me it's my computer, but I cannot get direct answers. When I asked for a refund because the degree of technical difficulty I'm experiencing shows I'm not coping and this is too advanced for my skill set, they are not interested. They have my money, so no refunds if you change your mind. I will never do another online course because the help just isn't there. UPDATE: I asked for a partial refund and they gave this to me, which I think was fair and reasonable.

Date of experience: March 30, 2021

st
5 out of 5 stars

Great course

I have just started my medical receptionist journey with Learning Cloud and I am loving it. Right from the start Maddie got in touch with me over the phone asking some questions and checking if the program was appropriate for me. Once I got started it was easy. Everyone is really helpful, Barbara from the faculty has been great answering my questions straight away and Tracey my marker has made lovely comments which have motivated me. Thoroughly recommend Learning Cloud

Date of experience: March 4, 2021

A
5 out of 5 stars

My Learning Journey

Thank you so much for all the wonderful comments that you gave me throughout the Equine Behaviour course that I have just completed. The course is amazing and I feel that every single horse owner/trainer/rider should undertake this course as it throws an entirely different light on the world of our equine friends and buddies. It has shown me how amazing my horse and although we have only been together for just over a year, our journey has enabled us to develop a fantastic relationship and bond with each other. I now understand so much more about my horse, Rosie, and can now see things that I was unable to see prior to studying Equine Behaviour. I have become a more natural horsewoman and treat Rosie in an entirely different perspective. We are growing and blossoming together and I have now committed to a Diploma in Equine Psychology. Thank you and Learning Cloud for the most fantastic course which went far too quickly for me.

Date of experience: February 16, 2021

GB
5 out of 5 stars

I wouldn’t hesitate to recommend…

I wouldn’t hesitate to recommend Learning Cloud for the excellent and friendly service we have received throughout the course (in particular Fabian, Career Coach) and the interesting and thorough content of their courses. Prompt assistance was always at hand – Thanks Learning Cloud

Date of experience: January 4, 2021

NH
5 out of 5 stars

Very Professional and Responsive Experience

In the market, there were three or four other providers offering the same course. The professional way in which I was dealt as a potential client when making enquiries far surpassed any of the competition. The fact that this professionalism continued while an enrolled student is probably even more impressive (given I had paid upfront). My questions, whether administrative or courseware related, were answered promptly and professionally. Even when the questions were questions I could have (and should have) easily found the answers to myself, there was never any issue on behalf of Learning Cloud to answer the question for me. The turn-around time for marking assessments was very quick and feedback was constructive and sufficient to ensure learning. Learning Cloud were the most expensive of all the providers, but based on my experience, I have no doubt I received excellent value for money. My intent going into the course was to learn and be extended, not just gain a qualification, which this course enabled. I am not convinced, based on the initial correspondence, that I would have received the same level of learning from the other providers. If I need to do more online learning after this course, I would happily use Learning Cloud and recommend this to other potential learners.

Date of experience: December 9, 2020

I
1 out of 5 stars

Crooks and bullies

Crooks and bullies. I signed up to a fashion design course. They charged $100, then provided a tiny booklet on the basics of the basics in sewing and nothig else. I stopped paying the weekly fee, so now they are demanding another $800 because according to them I did not cancel the course within seven days of starting it. They have been been threatening me with legal procedures and collection agencies! My sincere advice, stay away from these people.

Date of experience: November 27, 2020

A
2 out of 5 stars

This is probably the most expensive…

This is probably the most expensive online book I've bought. Still don't know for what I paid $745. I already read a book about permaculture, also watched some YouTube videos, but the course didn't teach me anything new. Actually I picked more up on Youtube. The whole course was just a lot of reading with no effort to create an interesting learning process. One video at the beginning, with very little to go on. Well ...learning by doing.

Date of experience: July 29, 2020

A
5 out of 5 stars

Loved my course

I really enjoyed my course and loved being able to complete it in my own time. Clinton my tutor provided great feedback. I have just signed up to my second course. Thank you to the team at Learning Cloud for your help and support.

Date of experience: June 24, 2020

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