Kate's Clothing

I have been ordering from Kate's Clothing sporadically for about 10 years. I don't know why I don't order more often; not only is the product and brand range good, but the offers and customer service are excellent. I will definitely support them more in future.

Thank you for the fabulously fast dispatch on my previous order! I placed an order and no lie, it was dispatched within 20 minutes. I've bought lots of lovely gothic gifts and accessories from Kates Clothing. I always love having a browse to look for unusual bits. The prices are great, and the sale offers are always worth a look. Would certainly recommend.

Kate's are the best. They stock a wide range of items, are fairly thorough in their descriptions, have easy returns and great customer service, fast delivery. All-round great company that i keep going back to. Best price on Directions hair dye at only £3 a pot. No issues with ordering, easy website to use. I used them a few times years ago, and came back recently after remembering they exist! Now that Very have mucked up an order, I am off to Kate's for something similar. This company should be the norm, not the exception. Thankfully they at least know what good customer service looks like in this country which is now so horrible for it!

Amazing all round. Fast to dispatch Items. Ordered a few times and haven’t had any issues.

Kate's clothing is amazing! Really fast delivery. Great service. Amazing offers. Kate is really lovely too. :) Highly recommend this site! :D

Katesclothing is a good website to find alternative clothes and accessories. Their prices are reasonable and l never had any issue with the quality of any of their product. Highly recommend!!

I love this company, great clothes great Quality, always there to help, my things always get to me way before I’m expecting them, always going above and Beyond for the customer’s

I have ordered a few times now and have to say that for a small company, they could teach the larger ones how to operate. Prices are great, items are despatched so fast it feels like they knew what I am ordering before I do and despite all the issues with Royal Mail during the global pandemic, items have still arrived quickly and everything is well packaged. Can't fault Kate's Clothing for their customer service, product range or delivery.

I have been shopping with Kate Clothing for 13 years and have never received anything but excellent service. Items always arrive sooner than expected and the ONE time there was an error with my order, the customer service was prompt and empathic and returns was easy- the whole thing was resolved and I had my desired item in under a week. Also BEST price on Directions hair dye, hands down.

I have ordered hair products from Kate’s clothing and the delivery was so fast ! Which was brilliant as I am a worrier if things don’t come on time lol but had no worries here! Plus I think it’s an amazing alternative clothing online shop! So many lovely, interesting quirky pieces to be had 👍 I will definitely order from here again ! 😁

I've recently dramatically changed size, and Kate's was wonderfully supportive at recommending what I should do when things don't fit and are SUPER popular. Also happy to respond (when possible) about the fit of things. Anything that wasn't true to my liking, sizing or faulty (through no fault of theirs I've seen), has always swiftly been dealt with - Better than some companies through Covid. Just wish I'd more funds!

The service is fast, responsive and first class. Always , fast delivery and if there is ever an issue it is dealt with quickly and in a positive and professional manner I highly recommend this company for all your gothic needs thank you xx

Excellent service! The orders shipped almost immediately and arrived within week and a half (international shipping). The goods were packed carefully and arrived in excellent condition.

Perfect ! Fast shipping and customer service perfect too 💜

I have bought many things from Kate’s Clothing over the years, and I’ve never really had an issue, I needed to size up once and they couldn’t have been more accomodating. Highly recommend, absolutely lovely friendly customer service.

I have been buying from Kate's Clothing for many, many years now. The customer service has always been amazing. Any problems have always been dealt with politely and professionally. Kate's have been going above and beyond for their customers for many years.

Love Kates Clothing! Purchased many items over the years without issue. So nice to buy from a retailer who actually takes pride in what they do!

Excellent customer service, really easy returns if you need to exchange etc, highly recommend!

Excellent shop, gorgeous items, the best customer service ever and the fastest shipping! Cannot recommend Kate's Clothing enough!!!!

Always speedy deliveries. Quick to answer any queries. Great store and great staff. Will always shop at kates clothing.