10 months ago
Well pleased with the service I received and the the price I paid for my travel insurance.
10 months ago
I find it easier to read and answer questions online as it is made clear
10 months ago
Easy to use and very well priced.
I did have to wait a while before the phone was answered but when it was, it was straightforward and within less than 30 minutes I was able to take out my travel insurance. I specially pleased because I am over 75 and I thought the whole process was fairly easy.
Absolutely ridicolous service... Made a claim for a pair of lost Airpods. All evidence was sent through two months ago. I have called the helpline four times. No one is able to give me an update on the case or an average estimated waiting time. All they ever say is "they'll chase" the person in charge. One person even said the problem might have been that she couldn't click on the link to see a price comparison for replacement, and I had to explain she could copy and paste it into a new tab. There has been no follow-up whatsoever. I've just hung up on yet another call. It's at least a reassurance that I'm claiming a relatively small loss, because if that had been something of more value or an emergency, I have no faith this company would have backed me up. A very frustrating experience.
I have used this travel company a few times and never been disappointed.. staff are very professional and empathetic. Also recieved policies at a good price.xx
It was very easy to set up the insurance that we required for an upcoming holiday
I have used Just Travel for a few years now , always find them very competitive especially with the added Smart Luggage on selected products . Never had any issues and really easy to use and set up .
Great price and very helpful!
Abbie was very professional and dealt quickly with my request within very short period of time. Thank you
It was easy to fill out the online heath check before getting several quotes for travel insurance.
Amendment sorted quickly.
Great site, easy to use. Reasonable prices.
Great cover at an affordable price
The representative was very helpful
Good price compared to other companies. Easy site until the end as I received a email with 10% discount but took me straight to payment without any box to put voucher code in so paid full price
The person I delt with was very polite and helpful. I have used your company many times.
We are having a really poor experience with this company. Asking for irrelevant documents, not accepting handwritten invoices, being untruthful and imposing bizarre conditions. It is bad enough having an accident abroad without the incremental stress of an unhelpful insurance company.
Very simple process
Easy access to policies and great choice , and very competitive prices
I have just spoke to just travel cover agent called Claire she’s been there 15 years absolutely fantastic well mannered pleasant knew exactly what she was talking about. Couldn’t ask for a better member of staff to speak to thumbs up to Claire for five star 
I used this company and had to make a claim in September 2024. Roger Rich & Co are handling said claim. I am still waiting to hear from this company. After multiple calls and emails and sending documents as requested and being told someone will contact me, no one ever replies or contacts you. I would advise to stay well clear
The online site was very easy to navigate, the company offered me three alternative price levels, all of which very clear and all relevant information was there
Based on analysis of 54 reviews rated 1-2 stars for Just Travel Cover
“I've just written directly to Just Travel as imglobal claims department still haven't paid out for a cancellation cla...”
“I've just written directly to Just Travel as imglobal claims department still haven't paid out for a cancellation cla...”
“Absolutely ridicolous service”
“A mixed bag here”
“⭐ 1 Star – Left Uninsured Abroad After Misleading Renewal Advice and No Follow-Up Reference: RQ-WF6ZCXG We were lo...”
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Just Travel Cover is a travel insurance provider that specializes in offering policies with no age limit and coverage for a wide range of pre-existing medical conditions. The company aims to assist travelers in finding suitable insurance options for both single trips and annual multi-trip plans. By collaborating with a diverse panel of insurers, Just Travel Cover tailors insurance solutions to meet the unique needs of each customer, ensuring that individuals from 18 to 80 years old can find adequate protection for their journeys. Targeting a broad audience of travelers, Just Travel Cover provides peace of mind for various travel scenarios, including leisure vacations and cruise trips. The company's offerings include specialized cruise travel insurance, which addresses the specific requirements of cruise travelers. With a focus on helping customers navigate the complexities of travel insurance, Just Travel Cover is dedicated to ensuring that travelers are protected against unexpected events during their trips.
Just Travel Cover receives high praise from customers for its user-friendly service and competitive pricing, with many finding the online process straightforward and efficient. Reviewers frequently highlight the helpfulness of the staff, noting that they provide clear guidance and support, especially for those with specific medical needs. The company is commended for offering fair prices and comprehensive coverage options, making it a popular choice for travel insurance. However, some customers express concerns about misleading renewal advice, which has led to negative experiences, including being left uninsured abroad. Despite these criticisms, the majority of users report satisfaction with their overall experience. Overall, Just Travel Cover is viewed positively, with a strong emphasis on ease of use and customer service.
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