Made a orfer on 01/08/25 and was told…
Made a orfer on 01/08/25 and was told next day delivery still waiting and the company's is unavailable to talk too worst company out
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4.8
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Juicy Vapes is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Will never use these again
One week after placing a large next day delivery order I am still waiting. This company is not contactable by phone and do not respond to emails. Worst experience I have ever had from an online order.
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SCAM SCAM SCAM …
Put order in 2 weeks ago not received anything not answering emails avoid it’s just a pure scam
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If I could give 0 stars I would
If I could give 0 stars I would! DO NOT USE THIS COMPANY THEY ARE SCAMMERS NO NEXT DAY DELIVERY, NO RESPONSE TO EMAILS, NO TELEPHONE RESPONSE, IF I COULD REPORT TO THE POLICE FOR THEFT I WOULD!
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Company details
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Website
juicyvapes.co.ukAll reviews
1,000 total • Write a review
Showing 1 - 10 of 996 reviews
JH
Appalling
Appalling. Order placed and nothing received. I have had to dispute the payment with my card provider. Avoid.
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VK
No communication, order wrong, no tracking
Ordered on the 9th July for next day delivery, by Saturday still nothing received emailed them. Got email on Sunday with an apology they will ship a new order out if DHL have lost it. Monday was told they're waiting to hear from DHL. That was the last communication with them. Received order today. I am missing 1 vape and the 3 I did receive are wrong. I am beyond frustrated with the lack of communication and now the lack of care with my order. I'm waiting for a response as I obviously emailed them to let them know it's all wrong. We shall see. Oh and to top it off at no point was I given the tracking to trace my own order.
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ND
I ordered 10 x Crystal pro switch 30k…
I ordered 10 x Crystal pro switch 30k at £49.90 I placed the order 7days ago. After repeated emails requesting an update of my order and no response. I've tried to call the Tel no which give you 5 options. Having tried all five options. Unable to get through to any of them. An automated voice saying mail box full Unable to connect. I'm feeling ripped off . I feel like I've been scamed.
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p
I paid a lot of money and didn't get…
I paid a lot of money and didn't get anything from them. The lie and Said the would send it asap. Nothing happend. Very difficult to reach them. They stop answer mail. And i didn't Get a phonenumber when i ask. Don't pay before u get What u order. Christine
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LM
Amazing service
Amazing service. I live about 20 miles from these guys, was driving past the warehouse and popped in. Great bunch! Found out these reviews are competitors, don't listen to all of this! I ordered and it was 1 days late. The volume of orders I saw at this pace ready to be sent was unreal. 1 day late really wasn't the end of the world, these things happen! I order on amzon prime and its a day late sometimes. Set me up with a discount code and all sorts. Will always use this company and feel quite bad that they are being hammered by jelous competitors with bad reviews, but to be fair, it hasn't affected their business!!! Great group.friendly, and have never had service like it.
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mm
Ordered for next day delivery
Ordered for next day delivery. No delivery received. I contacted them by email asking for tracking number which they refused to give me. They replied stating my order must be lost and offered me a replacement but my flavour was out of stock apparently. They said they will send me another flavour and no response to tracking bore a reply back. I will be contacting my bank. I believe this website is fraudulent as many other reviews are experiencing the same problem.
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J
Potential fraudsters
I placed an order for vapes and e-liquids and have still not arrived. Impossible to contact company, emails not responded to. -update: when the order did arrive, my orders were replaced with items that I didn’t request or consulted about. It would’ve been A LOT better if I was consulted about items that were out of order before they were replaced
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