Japan Crate

3.921 out of 5 stars
3.9
Great1,000 reviews

TrustScore

3.9
3.921 out of 5 stars
Great
5 out of 5 stars
614
4 out of 5 stars
108
3 out of 5 stars
51
2 out of 5 stars
39
1 out of 5 stars
188
1,000 reviews in total

Review summary

Japan Crate has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Their customer support is Madness 🔥

Their customer support is Madness 🔥 , never received a reply faster then 20 hours . And yet they took a minute to answe...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

⭐️⭐️⭐️⭐️⭐️ A Fun and Delicious Surprise!

Japan Crate is an absolute treat! Every box is packed with a fun mix of authentic Japanese snacks, candies, and drinks t...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Big Improvement Since Bokksu Acquisition - But I'd Only Conditionally Recommend

**I've included my previous update for full context. Not enough space for original post.** The last few months, the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Terrible Box Design

I ordered the most expensive box available and they sent it in the most brightly packaged and labeled box imaginable. If...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Mariela
Mariela
1 reviews
over 4 years ago
5 out of 5 stars

I love my box

I got my box a day before the estimated time. The Apirl box design is so cute. It come with a booklet that describes each snacks and candies. Love that it comes with a drink and a bag of kit kats. I ate most of the snacks on the first day. I don't like coffee but I would drink that starbuck sakura latte any day.

Helpful?
Nati Te
Nati Te
1 reviews
over 4 years ago
5 out of 5 stars

Love it!!

Love it!!! It's so cute!!!

Helpful?
jeka
jeka
1 reviews
over 4 years ago
5 out of 5 stars

cute stationary products!

The stationaries are BEYOND adorable! i love the soft colours and i LOVE LOVE LOVE sanrio so much! they are so cute and good quality:)

Helpful?
Alex Wallace
Alex Wallace
1 reviews
over 4 years ago
5 out of 5 stars

Definitely Worth Your Time & Tastebuds

The Japan Crate experience is definitely one to try. I ordered a Premium Crate for their April seasonal goodies and was not disappointed! The ordering process on their was very easy and I promptly received an email to confirm my order. Their support staff were very kind and efficient when it came to replying to any unanswered question I had. Their website and social media platforms have great tips bits of information about the contents of the crate and everything from the beautiful box design to Premium featured items. As for the shipping, it’s came earlier and faster than expected, especially since it came all the way from Japan! The tracking on my premium crate was very accurate and alerted me exactly as my package arrived. This is my first time with Japan Crate and I would very highly recommend trying it at least once if you love japanese candy/snacks, whether it be their Premium or their Mini crate. Nothing beats tasting season exclusive snacks straight from Japan with your family like I did!

Helpful?
over 4 years ago
5 out of 5 stars

I happened to find this subscription…

I happened to find this subscription box by mistake and my goodness i adore the products. i Will be keeping this service.

Helpful?
over 4 years ago
5 out of 5 stars

i love this crate

i love this crate although i have only got it once this was one of the better crates of candy and snacks ive got. this one had much different items in it than you see in any other boxes and stuff that cant typically be found in stores in canada. This is wicked i love the different options too

Helpful?
Marie
Marie
1 reviews
over 4 years ago
5 out of 5 stars

Great experience! amazing content!

I received my package very fast. The content was literally amazing and cute. I would totally recommend!

Helpful?
Krisly
Krisly
1 reviews
over 4 years ago
5 out of 5 stars

Super cute monthly crates!

Super cute monthly crates!! they always have something cute and useful which makes me feel less guilty about splurging lol but honestly it’s the best part of the month 💖

Helpful?
over 4 years ago
5 out of 5 stars

great products

great products, service and prices

Helpful?
over 4 years ago
5 out of 5 stars

I love all the different stationary

I love all the different stationary you, I'm a stationary nut and Japan has so many cute and creative things to help make note taking and writing so much fun. <3 <3 <3

Helpful?
Ash
Ash
1 reviews
over 4 years ago
5 out of 5 stars

Super wonderful service

Super wonderful service. Always given my friends a wonderful service, and the same goes for me. Staff on customer service are also excellent :)

Helpful?
alex N
alex N
1 reviews
over 4 years ago
5 out of 5 stars

Love umai crate will get again

Love umai crate definitely going to get it again when things are a little bit more financially stable.

Helpful?
over 4 years ago
5 out of 5 stars

Love all the unique items

Love all the unique items in the box. Nice how they include a itemized list to show what you are getting. I had to put a temp hold on my subscription because of the high shipping surchage due to recent world events , but am looking forward to restarting once I can afford it again.

Helpful?
Mystix
Mystix
1 reviews
over 4 years ago
5 out of 5 stars

Japan Crate is so cute

Japan Crate is so cute! I love what is inside of the crates and each month comes with a wittle suwpwise.

Helpful?
over 4 years ago
5 out of 5 stars

This looks so fun

This looks so fun, my husband loves anything from Japan. I have only heard great things can't wait to try

Helpful?
Dustin
Dustin
1 reviews
over 4 years ago
3 out of 5 stars

Mm Hmm

Love their contests!

Helpful?
Daniela
Daniela
1 reviews
over 4 years ago
5 out of 5 stars

I love it!

It is lovely to try products from another country and culture ❤️

Helpful?
Jeffrey Liu
Jeffrey Liu
1 reviews
over 4 years ago
5 out of 5 stars

Great for trying new and different types of candies

I really love Japanese Crate because it lets me experience different types of candies that I wouldn't even can get my hands on or tried before.

Helpful?
Sher
Sher
1 reviews
over 4 years ago
4 out of 5 stars

exclusive designs

I love the exclusive designs and characters. It's like a breath of fresh air during such boring times.

Helpful?
Sabrina
Sabrina
1 reviews
over 4 years ago
4 out of 5 stars

I'm really enjoying this page

I'm really enjoying this page. I like everything on the boxes. Recently discovered this amazing things!

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Japan Crate

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.