Federico Content Creator Reviews

Instagram account was suspended for no reason and cannot get it back. I have searched online and it appears this is happening to thousands of people with no response from Meta. Terrible experience!

Terrible customer service - you can hardly get a hold of a bot let alone a human to help you. My Instagram account was wrongfully banned for CSE by the meta AI. I don’t post anything, only stories. I don’t even comment or interact with others posts. Instagram has primarily been my method of catching up with friends and family. Since 2013, all my Memories from friends and family, one of which has now passed. All of it deleted because of the terrible AI moderation and terrible customer service that parrots what their AI system decided. Do not pay for meta support. They will happily take your money yet provide absolutely nothing to help you recover your accounts.

Meta profiles banned without justification (CSE). I can't be able to login to my accounts and I can't be able to appeal, Because I can't login to.

My account was wrongfully permanently banned for something I didn't do. I can't reach any human support who can help me with this issue.

Got banned for no valid reason. Appeal got rejected by AI. Support doesn't exist.

Trash. Absolutely useless

Meta accused me of being a child predator falsely. Unfortunately having to get a lawyer involved.

They disabled my Instagram and Facebook accounts for a shameful reason. However, my accounts were stolen. They ruined the lives of thousands of people with the ban wave. They executed hundreds of thousands of people without ever giving them the right to defend themselves or present evidence, yet even people sentenced to death are given the right to have a final say.

I've been wrongfully accused of CSE (no evidence of what triggered this erroneous accusation was even provided) and my facebook instagram and whatsapp have all been permanently disabled. The appeal was a joke, it was almost immediately denied. Can't contact anyone at Meta by phone or email for a human to review.

Meta has disabled all of my accounts out of nowhere for nothing. This is happening to millions of people, small businesses, creators, etc. Terrible customer service

I've had an account in good standing, never violating any guidelines at all, since I was 16, nearly 10 years. I'm a dancer and a performer and had a lot of irreplaceable connections, networking, contacts, direct messages from people who've passed, professional connections that I likely will never get back, and a long history of myself that is not possible to recreate. I was banned, wrongfully, for CSE, a guidelines I couldn't possibly have violated, and after an appeal banned within minutes with no recourse or human involvement. This is unacceptable, and I'm not the only person dealing with this. I also lost my Facebook account with even more countless irreplaceable connections and memories because it was linked, when I appeled it was told that my Facebook account had violated guidelines as well despite also not possibly having done so. Meta is using AI systems that are broken and cannot correctly assess community guidelines violations, meaning user's like myself and thousands of others who actively stay within guidelines are being punished and cannot find a solution, while reports of actual community guidelines violations are often ignored or deemed fine. I'm disgusted. I feel violated and upset. Meta needs to fix their broken technology NOW and reinstate all accounts caught up in these incorrect sweeps.

Banned me and almost 30k other users for “child sexual exploitation” for absolutely no reason. They use an ai moderation system and it’s impossible to talk to a human on the support team unless you pay for Meta Verification. I’ve been banned since June 9th and they said it would take 24 hours to review my account. It’s been 17 days.

I was banned for no reason, I appealed and in a second it was rejected

Horrible moderation, support and corrupt management and bad things still up

I been using Instagram since 2013 and never had any issues or warnings, all of sudden my account was disabled this morning with a ridiculous reason - CSE. I appealed it and less than one min.later it said the account is permanently disabled. After searching Reddit and other sites, it seems that 1000s more people also got the same - same exact reason, too. Today it was even reported in the news in South Korea, so it's a global glitch. There are no emails or any way to contact a actual person working for META to fix the issue, seems they did this on purpose. The mass deletion of people's accounts without warning is absolutely disgusting.

My account was banned and disabled by a false CSE accusation. Their page says they have 15000 people reviewing accounts that appeal bans but my request for review was almost instantly rejected saying they reviewed it and the ban stands and my account got suspended, unless they were specifically waiting for my appeal I highly doubt they made the review this fast, clearly a faulty AI which they are too proud to accept it doesn't work. They don't even show you what they supposedly found, just throw disgusting accusations and block you, I'm not paying money to be verified or sending them videos or personal documentation, they already have enough of my personal data. My Instagram account is @juans640

I would put zero stars if I could. Worst company in history. Let a faulty AI take full control (no human double checking) disabling probably over a million accounts under horrible false accusations or no reason. Zero human support and no statement from them. They simply don’t care about their users just want to keep making money.

Yesterday Meta suspended both my Instagram and Facebook account being on the same email, without a real reason. I successfully got my Facebook back after appeal and giving them everything they wanted, but when I did the appeal on Instagram they permanent disabled that Instagram for false accusation of child sexual exploitation, just like others reported everywhere by now. I got so scared that at first I taught I was hacked again like in the past by pressing on weird links by bots accounts (which I find funny Meta allows them to survive), and I removed my email from the option they give into the email they send you about attention needed. I freaked out because I will never do such thing in my entire life. It's disgusting in so many ways. I have a girlfriend and future family for God sake. I even helped their platform by always reporting scam actions, bots, nudity, and so on. Yes maybe I did in the past some angry comments on different posts, but from that to CES for God sake. And yes i paid the price for that with restrictions on my account at that time and learned my lesson. After some digging I found out their Meta AI system is mass banning everyone for false accusations of child sexual exploitation in the month of June and the number of cases grows a lot. Their is even a petition made by someone with 21K people in it. How is this possible for top company out there, to not only ban people for something they didn't do but for damaging their public image as well for something that they didn't do, either because of their Meta AI faulty system either because hacker accounts that associate with your personal accounts? Now I feel damaged for what they did, losing all my memories and everything. Conversations and posts of me dead family members from the same family as my parents, school posts and so on. This is just not OK. Shame on Meta, shame on each investor of this company, shame on Mark Zuckerberg for delivering such fail AI system. I feel dead inside.

Falsely banned my account, cannot contact support to appeal. Total nightmare.