Imperial Ride

4.873595505617978 out of 5 stars
4.9
Excellent356 reviews

TrustScore

4.9
4.873595505617978 out of 5 stars
Excellent
5 out of 5 stars
334
4 out of 5 stars
9
3 out of 5 stars
6
2 out of 5 stars
4
1 out of 5 stars
3
356 reviews in total

Review summary

Imperial Ride is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

BMW i7 - Vincent 5*

Had the pleasure of Vincent picking my family up in the BMW i7. Very prompt in arrival and a smooth ride home. 5 stars a...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great experience

Imperial ride was great! They were easy to work with and book with (always responding quickly and providing all informat...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Reliable , friendly and hassle free!

Great experience from start to finish. The booking process was easy, and the team was very helpful when I called. Both ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The driver was waiting for us as we…

The driver was waiting for us as we arrived at the pick up point. He was very courteous and helpful with the bags too. H...Read more

0
0
🔥 High engagement

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about 8 years ago
5 out of 5 stars

best service

best service

Helpful?
Jo Lewis
Jo Lewis
1 reviews
over 8 years ago
3 out of 5 stars

Good Service

When booking I was mislead by the price advertised on the web site. Base rate does not mean anything to the public. I saw a price as a transfer but it wasn't correct. Needs to be more transparent. Driver was nice and pleasant. Communication was good. I didn't like that the S Class driver used a satnav to go to LHR. If it was needed it should be prepared before the passenger getts into the car. However the route was very straight forward and I do not believe the satnav was required for my journey.

Helpful?
Monforth
Monforth
1 reviews
over 8 years ago
5 out of 5 stars

Great Service. Our drop offs and pick ups from various …

Our drop offs and pick ups from various airports have always run smoothly without any hiccups or hassles. Mr Nuri is a genuinely kind person and a true professional.

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over 8 years ago
5 out of 5 stars

HONEST,PROFESSIONAL AND RELIABLE COMPANY

I have used imperial rides for my wedding day and i can definitely say it was an amazing experience. Clean vehicle and great communication as well as the driver providing good communication. I will highly recommend this company.

Helpful?
Chad Holeman
Chad Holeman
1 reviews
over 8 years ago
5 out of 5 stars

Fantastic customer service!

Fantastic customer service!

Helpful?
bronwyn horn
bronwyn horn
1 reviews
over 8 years ago
5 out of 5 stars

I was called by the owner who confined …

I was called by the owner who confined details of my booking. The car as ordered arrived exactly on time and we were delivered to Heathrow airport in plenty of time.. Great service, no stress or worrying the car wouldn't turn up.. Thanks for you wonderful customer service. Bronwyn Horn

Helpful?
David Clare
David Clare
1 reviews
over 8 years ago
5 out of 5 stars

First class

First class - took a real interest in making sure the pick up had happened despite road closures - I was impressed and will use them again.

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AD
AD
1 reviews
over 8 years ago
5 out of 5 stars

Excellent prompt service

Excellent prompt service

Helpful?
MR A
MR A
1 reviews
over 8 years ago
5 out of 5 stars

Great cars and lovely service

Great cars and lovely service

Helpful?
JOAN MASON
JOAN MASON
1 reviews
over 8 years ago
5 out of 5 stars

5 stars

5 stars, without any reservations. We have booked this compamy twice in two days The service was Excellent We have already recommended them to several people and will continue to do so.

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over 8 years ago
5 out of 5 stars

Excellent service on time and helped us …

Excellent service on time and helped us tremendously

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over 8 years ago
5 out of 5 stars

Good

Good, they have very good drivers, punctual and careful at the road, the car was very comfortable too

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