Imperial Ride

4.873595505617978 out of 5 stars
4.9
Excellent356 reviews

TrustScore

4.9
4.873595505617978 out of 5 stars
Excellent
5 out of 5 stars
334
4 out of 5 stars
9
3 out of 5 stars
6
2 out of 5 stars
4
1 out of 5 stars
3
356 reviews in total

Review summary

Imperial Ride is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

BMW i7 - Vincent 5*

Had the pleasure of Vincent picking my family up in the BMW i7. Very prompt in arrival and a smooth ride home. 5 stars a...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great experience

Imperial ride was great! They were easy to work with and book with (always responding quickly and providing all informat...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Reliable , friendly and hassle free!

Great experience from start to finish. The booking process was easy, and the team was very helpful when I called. Both ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The driver was waiting for us as we…

The driver was waiting for us as we arrived at the pick up point. He was very courteous and helpful with the bags too. H...Read more

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0
🔥 High engagement

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Stephen
Stephen
1 reviews
over 7 years ago
5 out of 5 stars

Excellent

Everything was as it should be. On time, vehicle in excellent condition and spotless inside and the driver was thoroughly professional. I have used other services before but would not hesitate to use Imperial Ride again.

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Mr A Bell
Mr A Bell
1 reviews
over 7 years ago
5 out of 5 stars

Very efficient and good communication

Very efficient and good communication Thanks

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Claire
Claire
1 reviews
over 7 years ago
5 out of 5 stars

Great service on my wedding day

Great service on my wedding day. Thanks so much.

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Andre
Andre
1 reviews
over 7 years ago
5 out of 5 stars

I must thank Imperial ride for going…

I must thank Imperial ride for going the extra mile when we needed a car at short notice and when the weather conditions were terrible. I have found Imperial ride reliable and they provide a great service.

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Aemi Bestman
Aemi Bestman
1 reviews
almost 8 years ago
5 out of 5 stars

I used Imperial Ride Chauffeur service…

I used Imperial Ride Chauffeur service for my sisters funeral. I can not say how pleased I was with the service they gave at such a difficult time for me and my family. Not only were they the most cost effective chauffeur service out there, but they were courteous, polite and professional. The booking was extremely easy and our chauffeur Jam was wonderful. I would highly recommend this service.

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almost 8 years ago
5 out of 5 stars

Wonderful service

I really want to thank you for your wonderful service and for your kindness

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Catherine
Catherine
1 reviews
almost 8 years ago
5 out of 5 stars

Business Travel during LFW - Exceptional.

We used Imperial Ride for our team during London Fashion Week, we had a large Mercedes MPV on each day. The drivers were polite, on time and efficient on all three days. I would definitely recommend Imperial Ride for any business travel, they were excellent.

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John Kocher
John Kocher
1 reviews
almost 8 years ago
5 out of 5 stars

Excellent

Excellent. Both drivers arrived on time and were extremely helpful. Couldn’t fault the service. Excellent value for money

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Fahim Razzak
Fahim Razzak
1 reviews
almost 8 years ago
5 out of 5 stars

Really good driver

Really good driver, the best service we’ve ever had.. the only thing is that I forgot to give him tip at the end as I got manicly busy at the wedding.. All stars (and more!) for him!!

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Lucy
Lucy
1 reviews
almost 8 years ago
5 out of 5 stars

Positive

Ali at Imperial Ride was very helpful when helping us organise a pickup at such short notice- the customer service we were provided with was of the best quality and we look forward to hopefully using Imperial Ride again in the future.

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Scott
Scott
1 reviews
almost 8 years ago
5 out of 5 stars

Good Service - Nice cars - Polite drivers.

Easy service and good help from Ali in the head office. Ordered two cars for a big celebrity and his entourage - the drivers called me when they arrived (which was reassuring to know they were there) and everyone from the celebrity and entourage was happy with the service. The cars stayed on call for the full four hours and came quickly when needed. Thank you Imperial Ride

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Remi Webster
Remi Webster
1 reviews
almost 8 years ago
5 out of 5 stars

Imperial Ride are a trusted and …

Imperial Ride are a trusted and reliable company who I regularly book cars with for my clients. They always offer good quotes in comparison to other car companies and I recommend them to all new customers.

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Y & A
Y & A
1 reviews
almost 8 years ago
5 out of 5 stars

Excellent service from Nazeer who drove …

Excellent service from Nazeer who drove our car on our wedding day. He was professional and careful, and also extremely helpful in looking after the vehicle and dressing it with decorative wedding ribbons. I would fully reccommend Nazeer's and Imperial Ride's services for any occassion requiring a chaffeur.

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about 8 years ago
5 out of 5 stars

Great service and reliable company!

Great service and reliable company!! We will use them again. Best.

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about 8 years ago
2 out of 5 stars

Below service

Below service. Only 2 bottles of water when I specifically advised 3 passengers were travelling. Driver was confused about the correct time to show up and showed up 20 minutes early making us have to wait longer for our next appointment. Also parked to close to other cars so could not open doors properly when requested. Also was not confident of route and turned up looking unkept and tired. Waaay below what i was expecting. Disappointing to say the least!

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Beverley
Beverley
1 reviews
about 8 years ago
5 out of 5 stars

Imperial went out of their way to …

Imperial went out of their way to assist us, making a special night perfect.

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about 8 years ago
5 out of 5 stars

Efficient and friendly service from …

Efficient and friendly service from start to finish; very helpful; no innane chatter from driver; a peaceful,'comfortable journey from London to Sussex.

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Marisa
Marisa
1 reviews
about 8 years ago
5 out of 5 stars

10/10 perfect service

Amazing service, helped me out with a very stressful time organising cars for big clients after an awards show, were on hand on the phone and very receptive. The invoicing and booking could not have been easier. I am so glad I chose imperial and would not hesitate to choose them again!

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Paul Costa
Paul Costa
1 reviews
about 8 years ago
5 out of 5 stars

very nice services

very nice services

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KO
KO
1 reviews
about 8 years ago
3 out of 5 stars

We had a good experience with Imperial …

We had a good experience with Imperial ride. The driver was excellent- very professional.

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