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HomeSoftware & SaaSHushed App Reviews
Hushed App logo

Hushed App Reviews

2.7333333333333334 out of 5 stars
2.7333333333333334 out of 5 stars
2.7
|Average|60 reviews

TrustScore

2.7
2.7333333333333334 out of 5 stars
Average
5 out of 5 stars
25
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
33
60 reviews in total

Review summary

Hushed App receives mixed feedback from users, with 43% expressing satisfaction while 57% voice significant concerns. Many reviewers praise the efficient customer support and seamless number porting from Skype, highlighting a positive experience with service quality. However, a substantial number of complaints focus on account issues, including unexpected suspensions and unresponsive customer service when problems arise. Users report frustrations over lost funds and difficulties in accessing their accounts, with some alleging that the platform is unreliable and unprofessional. Additionally, the requirement to use a mobile app rather than a web option has left some customers feeling dissatisfied. Overall, while Hushed App has its strengths in customer support and service, the negative experiences related to account management and reliability overshadow the positives.

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Based on reviews, created with AI

See what reviewers are saying

Seraina
SerainaFeatured

2 weeks ago

1 out of 5 stars

The app does not work

The app does not work. It has more glitches than functions. Setting up calls often takes more than 3 attempts, then the party can't hear your voice while you can, during calls, the voices sound like f... See more

Yacine
YacineFeatured

2 weeks ago

1 out of 5 stars

I was banned and didn't get any…

I was banned and didn't get any notification so when I was trying to log-in I couldn't, I thought it may be a bug or updating the app or because Google sign in don't work sometimes so I said maybe I'l... See more

Moe
MoeFeatured

3 weeks ago

1 out of 5 stars

Stole Money

They have locked me out of both my accounts after depositing 100 USD in credits and then stopped responding to any of my emails. Non existent customer service and I'm out 100 USD. Please stay away

Bard
BardFeatured

3 weeks ago

1 out of 5 stars

Shut down my service and lost all my…

Shut down my service and lost all my contacts. Horrible company

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Alexander MacDonald-Gorchinsky
Alexander MacDonald-Gorchinsky
1 reviews
8 months ago
1 out of 5 stars

Don't waste your money

Don't waste your money, I'ts a scam

Helpful?
Celerike
Celerike
1 reviews
9 months ago
1 out of 5 stars

just cam your money

just cam your money

Helpful?
Nemes
Nemes
1 reviews
9 months ago
1 out of 5 stars

They just blocked my account for no…

They just blocked my account for no reason, I'm trying to reach support for 2 days now, I still have money on my account, don't trust this company, don't deposit a lot of money, chasing their discounts, they get your account locked and will keep your money!

Helpful?
Leon Zhang
Leon Zhang
1 reviews
9 months ago
5 out of 5 stars

such a amazing app

such a amazing app, can making calls and send/receive sms on app. easy to use. with a flexiable and low fee schdule.

Helpful?
Todd Gallagher
Todd Gallagher
1 reviews
9 months ago
5 out of 5 stars

Number port was good, and good value for unlimited calls/sms.

So, I ported my Skype # over to hushed. Their service in performing the port was good. Good followup communication from them. So far, the service has been good . I like the ability to have unlimited sms/MMS messages as well. App may need some work or me just getting used to it.

Helpful?
SoHail Sadeghzadeh
SoHail Sadeghzadeh
1 reviews
9 months ago
5 out of 5 stars

5 Star Human Level Customer Support

I recently had the opportunity to port one of my phone numbers to Hushed. Although I was initially unsure about the process and how it all worked, I was pleasantly surprised by the level of support I received. The support team guided me through every step via a helpful and friendly ticket thread, making the entire experience smooth and stress-free. Their competence and approachability completely changed my perspective on VoIP services. Highly recommended!

Helpful?
Marjorie Reyes
Marjorie Reyes
1 reviews
9 months ago
1 out of 5 stars

This company never reach out SscamI saw…

This company never reach out I saw the app down loaded it. I was never able to use it. I called the company you cannot reach their costumer service Each I t tried to make it state I cannot make the call because another call in progress. It’s a scam company

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Niels B
Niels B
1 reviews
9 months ago
5 out of 5 stars

Porting from Skype

It was very easy to port my number from Skype to hushed; support was very quick to respond to any questions and kept me informed along the way. Call quality is crystal clear.

Helpful?
Patricio Aguilar
Patricio Aguilar
1 reviews
9 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service! Every email I send, I get a reply very soon and very helpful. The reason I'm using Hushed is because Skype ended its phone service and I found Hushed. So far i think its better than Skype.

Helpful?
Sean
Sean
1 reviews
9 months ago
5 out of 5 stars

So far, so great!

After discovering Skype was being discontinued, I spent several hours researching providers I could migrate my Skype number to, and other than here on Trustpilot, everything else I read about Hushed seemed great. So, I decided to give the, a try. While I haven't been using their service long, Hushed has been great so far. Their support team has been speedy, helpful, and a pleasure to deal with, and the service has worked exactly as advertised. I'm not sure why there are so many negative reviews here on Trustpilot versus the overall great ratings on other platforms, such as the Apple App Store, but I'd definitely recommend Hushed based on my experiences thus far!

Helpful?
Dmitry Kalashnikov
Dmitry Kalashnikov
1 reviews
9 months ago
5 out of 5 stars

Skype has abandoned us all…

As you know Skype has abandoned us all and is no longer renewing the number, these guys saved my number and helped me step by step in detail to keep the number and make the lowest price for an annual subscription.

Helpful?
Jason Anderson Brown
Jason Anderson Brown
1 reviews
10 months ago
1 out of 5 stars

They are scam

They are scam. They engaged my email to make sure my claim for refund at googleplay expires in 48 hours. After that they stopped replying my email. Finally, I had to claim refund from my Credit Card Company.

Helpful?
Cheryl M
Cheryl M
1 reviews
10 months ago
5 out of 5 stars

Excellent Skype Replacement

I've been using Hushed as a replacement for Skype, and I couldn't be happier with the switch. They were able to port my number from Skype within a day, which was a huge relief and made the transition seamless. One of the standout features is their excellent customer support. I typically receive responses to my questions in under an hour, which is rare these days. It's clear they prioritise their users. The app itself is intuitive and easy to use, and I've had no issues making calls, even to landlines. The call quality has been consistently excellent, which is crucial for both personal and business calls. Highly recommend Hushed if you're looking for a reliable, user-friendly alternative to Skype with top-notch support.

Helpful?
David
David
1 reviews
10 months ago
1 out of 5 stars

I paid and got SCAMMED

I paid for a subscription through Hushed’s website, created my account, followed every single step of their instructions, and still got locked out unless I paid again. I contacted their support team, sent multiple messages, screenshots, even bank proof of payment — and every time they just asked for “more information” or closed my tickets as resolved without resolving anything. It’s a scammy, broken, bait-and-switch app. Do NOT use this service - it's NOT a service it's a blatant racket! They’ve STOLEN both my TIME and MONEY.

Helpful?
Harinder
Harinder
1 reviews
10 months ago
5 out of 5 stars

Customer support is very efficient in…

Customer support is very efficient in solving the issue.

Helpful?
Greg Gouzev
Greg Gouzev
1 reviews
10 months ago
5 out of 5 stars

Porting number from Skype

Had to move away from Skype as it shuts down. Hushed ported my number in 3 workdays, all communication was lightning fast and professional. Phone works flawlessly.

Helpful?
Mgnewman
Mgnewman
1 reviews
10 months ago
5 out of 5 stars

Hushed made it easy to port my Skype number

I signed up with Hushed when a couple of other companies seemed unable to port over my Skype number. Hushed made it easy. The support staff was thorough and clear. To port my number all I had to do was complete a fillable PDF and email it to them. Less than two days later my number was ported from Skype to Hushed. I am able to receive OTP/2FA codes via SMS. Customer Support is superb. You can contact them either via message in their phone app or by email. They always responded to me very quickly. Their response comes both by message and email. Very well done.

Helpful?
Benjamin Koeck
Benjamin Koeck
1 reviews
10 months ago
5 out of 5 stars

Great experience

Great experience! Their support was A+ for helping port over numbers from Skype and 3CX into their system. Zero complaints.

Helpful?
AWebSol
AWebSol
1 reviews
10 months ago
1 out of 5 stars

company may could be good but staff is…

company may could be good but staff is so unprofessional. an agent named "Sam" deleted my account twice. First time I may did something wrong but I was using hushed from almost a year. This guy deleted my account, my whole contact list got scattered. second time I did nothing wrong but this guy came after me for no reason. again deleted my account. nothing is safe or secure here... worst experience ever.

Helpful?
Antonio Embuldeniya
Antonio Embuldeniya
1 reviews
11 months ago
5 out of 5 stars

Skype is shutting down so I decided to…

Skype is shutting down so I decided to port my number to Hushed. So far, the customer service has been excellent in helping me with a smooth transition. I will see as time goes, how the service is compared to Skype, but hopefully the 2FA codes not being a guarantee will not be a deal breaker

Helpful?
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About Hushed App

Hushed App is a software platform that offers users temporary and second phone numbers for Wi-Fi calling and texting. This service allows individuals to maintain their privacy while communicating, making it ideal for various scenarios such as anonymous texting, managing multiple numbers on a single device, and avoiding spam calls. Hushed caters to a diverse customer base, including frequent travelers, individuals seeking privacy for personal matters, and those looking to separate work and personal communications. With the ability to make private calls, send texts, and utilize multiple numbers without additional hardware, Hushed provides a flexible solution for users who value confidentiality and convenience. The app is designed to enhance communication experiences while ensuring personal information remains protected, making it a suitable choice for anyone in need of discreet phone services.

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Category

Software & SaaS