Hushed App Reviews

The app does not work. It has more glitches than functions. Setting up calls often takes more than 3 attempts, then the party can't hear your voice while you can, during calls, the voices sound like fast-forward and robotic, messages don't ping and don't appear at all until you go back and forth in the menu for them to appear, calls don't come through, calls don't ring... simply very very annoying. And if you go to live chat, it's not even real AI. It asks over and over the same question without helping you or answering your question at all. Totally useless. Safe your time and money and go elsewhere

I was banned and didn't get any notification so when I was trying to log-in I couldn't, I thought it may be a bug or updating the app or because Google sign in don't work sometimes so I said maybe I'll try again when they fix it, But no. So I received a new payment notification, and tried to login again but still couldn't. I contacted the support to see what's the problem then They told me I got banned for scam calls but now they will reactivate my account without any problem without asking why or telling me don't do that again. First of all I wasn't scam calling, I called multi associations for help and not even for me, I called to help someone else. Second I canceled my subscription right away when I logged in. After a while, I received a "Failed Payment notification" why I don't know. Idk know who's scamming here. I contacted their support team again to ask why, they said you should cancel your subscription from 2 different places hahaha. I had one subscription for a phone number and I canceled it 100%. But no, they have another opinion. That's the worst experience I ever had with an online tool or an app.

They have locked me out of both my accounts after depositing 100 USD in credits and then stopped responding to any of my emails. Non existent customer service and I'm out 100 USD. Please stay away

Shut down my service and lost all my contacts. Horrible company

Suspension without notice, agressive customer service, sloppy code. Does anyone really likes it? Stole $5 from me. What a 'great' business. Worst digital experience I had for a while.

Never use Hushed. I had an account (number) for unlimited calls and text because i thought it was a great solution for calling overseas. i am stuck and needed to make phone calls to embassy's and different institutions to go back home. hushed blocked my number saying i was overusing the network and thats the reason so they sell you unlimited but know that you agree at the same time for the bullshit reason they gave you. horrible company and scammers

I deposited $1000 USD into my Hushed account and was actively using the service when my account was suddenly locked without any clear explanation. What is most unacceptable is that my money has NOT been refunded. My balance is still held by Hushed, and I have lost access to both my account and my funds. I contacted customer support multiple times, but I received vague responses, no transparency, and no resolution. There was no clear violation explained, no evidence provided, and no refund process offered. When a company locks a paid account and keeps the user’s money, it feels no different from a scam. This is extremely concerning and unethical behavior. I strongly warn others: do NOT deposit large amounts of money into Hushed. There is a serious risk of losing access to your account and funds without justification. I am still waiting for my money to be returned.

Joke of a service, fake and absolute waste of money. I paid £7 and got 5 seconds for a call it’s advertised as ‘ok to call’. RIP off and don’t be fooled…..

this platform is designed to steal the money from people. they suspend my account right after I purchased a new phone number. and didn't refund at all.

They’re unreliable and avoid refunds. Some numbers work, others don’t... and when they fail, they refuse to take responsibility. They blame the App Store, the App Store blames them, and you’re left with no refund. Very unprofessional service. Avoid.

I purchased three numbers from Hushed and none of them worked — calls failed, SMS wouldn’t send or receive, and the service was completely unusable from day one. When I contacted support, instead of fixing the issue they told me my account was suspended. How could my account be suspended when I never even got the chance to use it? Very disappointing experience and definitely not worth the money. PLEASE AVOID THIS COMPANY

I do not recommend Hushed. I used the app for almost a year and spent over $200, but my account was blocked while I still had $50 balance. What I did was send SMS messages to verify and create a Gmail account — I explained this to them. After the block I emailed support again and told them I understand I shouldn’t send verification SMS anymore; I only need my Hushed numbers so I can receive SMS for the Gmail account I already created. Now I can’t access that Gmail because I can’t receive the SMS, and I lost a significant contract because of this. I told them multiple times I am a freelancer and need new Gmail accounts for projects; I’m not doing anything illegal. I asked them to simply allow reception of SMS to recover my Gmail, but they were indifferent and never explained what rule I supposedly broke. Terrible customer service — they closed my account without explanation. I would strongly advise against using this ap

They were suspended my account without any reason.

I deposited money and purchased two numbers, but neither of them worked — no calls, no SMS, nothing. When I reached out to support, there was no real help at all — just an AI bot repeating “please wait.” It’s clear they’re not providing any legitimate service. Do not waste your money here. This platform is run by scammers pretending to offer VoIP services. Save yourself the frustration and stay away.

Scam app. They took my money and suspended my phones, and I can’t even find an unsubscribe option. OMG! What a terrible service! They kept charging me for 2 months after suspending my phones.

- No issues in acquiring number - No operating issues - Superb support

Great product and customer service

I encountered difficulties when attempting to change the email address associated with my account through the app on my Pixel phone. Despite several attempts, the issue persisted until the support team, with their prompt and thoughtful responses, resolved the problem by updating the application. It is reassuring to have a support team that demonstrates such efficiency and capability in addressing and resolving issues.

Débité mais aucun mail de confirmation aucun produit arrivé et impossible de trouver un service client... inadmissible

Their website displays purely misleading advertising, and when you call, their operator keeps telling you your call can't be completed. Then, if you try to reach customer service, they'll answer 24 hours later. They even tell you the app is ready to use, but it's a complete lie. I asked for a refund, and they haven't said anything. They're completely silent. They also make you use a second number, which I tried to use for my business so I could hire people. They cut off my service, saying their service is for person-to-person communication, not for a company. I asked them where on your website and policies does what you're telling me appear? So far, they haven't given me any answers.