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    HomeEvents & EntertainmentHulu Reviews

    Hulu

    1.1166666666666667 out of 5 stars
    1.1166666666666667 out of 5 stars
    1.1
    |Bad|60 reviews
    hulu.com

    TrustScore

    1.1
    1.1166666666666667 out of 5 stars
    Bad
    5 out of 5 stars
    0
    4 out of 5 stars
    0
    3 out of 5 stars
    0
    2 out of 5 stars
    7
    1 out of 5 stars
    53
    60 reviews in total

    Review summary

    Hulu has room for improvement based on customer feedback, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

    People also looked at

    1 / 1

    Netflix

    netflix.com

    1.9 out of 5 stars
    1.9 (60)

    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Awful customer service

    Awful customer service. The live tv is a joke. Constantly kicking me out and saying I need to change my location again. ...

    0
    0
    🔥 High engagement
    POPULAR
    2 out of 5 stars
    2/5

    Hulu good...Hulu Live very bad

    Hulu is pretty good, however Hulu Live in particular is quite bad and extremely expensive for such a poor service. First...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Buggy and expensive

    My elderly mother has it and is constantly getting various error messages when trying to use it Very buggy in my opinion...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Got Hulu about two years ago and talk about going down STREAM

    Got Hulu about two years ago. At first it was good but the last six months and probably the last two weeks have been ab...

    0
    0
    🔥 High engagement

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    Justine Bishop
    1 reviews
    about 1 month ago
    1 out of 5 stars

    After the Kimmel fiasco I was prepared…

    After the Kimmel fiasco I was prepared to get it again when I heard he was coming back. Then I heard they would be hiking up the price to compensate for what was lost. I thought surely that was an exaggeration. But I got an email a day later saying the subscription cost was raising. I think it's by $3 or $4. I'm so tired of billionaires' crap, I'm actually prepared to just go back to the way life was in the 90s. It's probably healthier anyway. Screw this.

    Helpful?
    Josh Morden
    1 reviews
    about 1 month ago
    1 out of 5 stars

    Commercial City

    I get to watch more ads than actual show. Let's just pay $20 and have 2 minute shows interrupting 2 hours worth of ads. HULU should call itself horseshit. That is about what it's worth!

    Helpful?
    Jim Gagnepain
    1 reviews
    about 1 month ago
    1 out of 5 stars

    Overcharged Drastically

    My wife signed up. She was told it would cost $9.99 per month. We got 5 monthly bills at $87 per month. When I called they said we got the ESPN - Disney - Hulu package, and wouldn’t credit us.

    Helpful?
    tom kinley
    1 reviews
    about 1 month ago
    2 out of 5 stars

    I’ve only been with Hulu for a month

    I’ve only been with Hulu for a month. Prior to that I was with cable. Hulu is much more awkward to use. It’s constantly buffering. I’m thinking of going back to cable, even though I did save some money by going to Hulu. Fairly frustrated at this point with Hulu. Not what I thought it would be.

    Helpful?
    Amie
    1 reviews
    about 1 month ago
    1 out of 5 stars

    Hulu not letting me access my account

    Hulu charged me for the add ons that I canceled. The rep canceled my account. Had to get another rep to refund my money. Days later I got an email for an offer of $2.99 a month for six months. They charged me for that but it still says I don’t have an active account. I sent an email with the proof I paid for it. I just sent another email asking them to fix it. Who knows if they will fix it or not.

    Helpful?
    Rob Platt
    1 reviews
    about 1 month ago
    1 out of 5 stars

    Constant buffering

    Constant buffering, lag, change in resolution. Literally makes shows unwatchable. Step up your game Hulu u r becoming a joke.

    Helpful?
    Chad
    1 reviews
    about 1 month ago
    1 out of 5 stars

    Hulu charged me for a cancelled month and didn't honor a year of service at my discount!

    I had till the 21st of October before my bill went up so I canceled the subscription and they canceled it without letting me get the service I already paid for Plus they only gave me 11 months at 99 cents not a year! Then when talking to customer service after confirming my email and name the representative called me John then David and blamed it on helping multiple accounts while live chatting with me!

    Helpful?

    TrustPilot Scam Exposed

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    Read the analysis
    Ashley Nicole
    1 reviews
    about 1 month ago
    1 out of 5 stars

    Way too many pharmaceutical…

    Way too many pharmaceutical commercials! Literally every single commercial is related to some drug company pushing treatment for some new diagnoses you’ve never heard of before! What is happening !!

    Helpful?
    Susan H
    1 reviews
    about 1 month ago
    1 out of 5 stars

    Hulu is the worst

    Hulu is the worst! I constantly get an error “we are having trouble showing this video right now” and they expect me to visit their website which is useless. I’m sure this is all Disney’s influence.

    Helpful?
    James Withers
    1 reviews
    about 1 month ago
    1 out of 5 stars

    Not worth near what they are asking…

    Not worth near what they are asking ,cannot even turn the volume up without it locking it up and pausing it for long periods of time have to turn tv sometimes unplug tv it locks up so much it’s stupid

    Helpful?
    Jeremy Hughes
    1 reviews
    about 1 month ago
    2 out of 5 stars

    I get on the Hulu today to tell me…

    I get on the Hulu today to tell me they're up in the charges and I pay for Hulu and ESPN Plus didn't get any of my local channels on my TV it says unavailable in my area Hulu doesn't even know where my area is because it got me listed in Detroit Michigan instead of Dayton Ohio I pay for all this to watch college football on Saturdays I didn't get to watch half the games today including the Ohio State game that wasn't available in my local area I live in Ohio how is an Ohio State game not available in your area when you live in the state of Ohio I had to watch more SEC games today than Big ten games because apparently Big ten games are available and Big ten country they do this next week to me I am suspending this subscription if you're a college football fan you're probably going to have a better time on YouTube TV apparently it's better at least they got to watch their games

    Helpful?
    Nate perr
    1 reviews
    about 1 month ago
    1 out of 5 stars

    A robotic experience that doesn't solve…

    A robotic experience that doesn't solve anything, so nice...

    Helpful?
    Joseph
    1 reviews
    about 1 month ago
    1 out of 5 stars

    Unable to watch anything

    Purchased a three month membership because there was a deal. On my last month the website had a redirect to a page letting me know the price would go up soon (onboarding page). I clicked the "got it" button, but it never allows me past the page. I did some research and this is an issue that's been going on for years. I was able to cancel my account but there's no way to watch anything on Hulu for the final month I've paid for. My account is locked on that page. Switching browsers, clearing my cache, and using the app doesn't fix it.

    Helpful?
    Chris
    1 reviews
    about 1 month ago
    2 out of 5 stars

    I hate that Hulu advertises gambling

    I hate that Hulu advertises gambling . I also complain that there are too many commercials. You guys make billions…give us a break. Netflix, prime, viki cost less than you without commercials! Take better care of your customers. I’m going to cancel.

    Helpful?
    Carle Nicklas
    1 reviews
    about 1 month ago
    1 out of 5 stars

    'Free' Hulu access -- benefit from TMobile. Hulu doesn't play fair on this.

    TMobile partnered with Hulu to give us free access to Hulu streaming. I have been working since JULY 30 2025 to try to get this to work. Apparently there is a glitch in the handoff between the two companies. My TMobile app shows 'active' on the Hulu benefit but when I log into Hulu, it insists I have to pick a PAYING plan, does not show me the TMobile benefit. I have called both companies but the problem is on the HULU side and there is no date for resolution. It essentially cuts off a number of customers from being to see Hulu and find out that they want to keep the service. It is really irritating and while I'd like to get Hulu service, it's made me mad enough that I'm not going to bother.

    Helpful?
    Jeff Conley
    1 reviews
    about 1 month ago
    1 out of 5 stars

    ABC/HULU lied…

    ABC/HULU said they were bringing Jimmy Kimmel back but Jimmy Kimmel is not back to Hulu cause I can’t watch him on there the next day anymore and I can’t watch South Park the next day anymore so what the hell Hulu! I was considering renewing my subscription after ABC brought Kimmel back, but if you’re not bringing him back to me then too bad

    Helpful?
    Kevin Smith
    1 reviews
    about 1 month ago
    1 out of 5 stars

    Hulu garbage raising prices soon

    Hulu failed when it sold to discusting Chinese Disney. I been back and forth a few times. Same garbage movies. Now just so you know they losing revenue due to the 2 companies refusing to show jimmy loser Kimmel your prices are going up another 10$ not that's surprising prices go up every year. And it's Disney doing this. best thing you can do is shun all Disney owned tv that's Hulu thats Disney abc and others I would never go to Disney world even if it meant my survival... Think about it Disney wants every penny you ever earned.

    Helpful?
    L. Mann
    1 reviews
    about 1 month ago
    1 out of 5 stars

    It is impossible to cancel a…

    It is impossible to cancel a subscription. The email is a no-reply email. The website log-in does not work (I have tried putting in a pass code eight times). The chatbot only allowed you to speak with an agent if you are logged in. The phone number does not work. I have now looked back at my emails and went through the same process in 2021 and I think the company has been charging me ever since without my using it. WORST customer service ever.

    Helpful?
    Maria Lopez
    1 reviews
    about 1 month ago
    1 out of 5 stars

    They are ridiculously overpriced always…

    They are ridiculously overpriced always have been but is getting worse and worse. I had to cancel live as it was just getting more expensive as time went on! My main frustration was searching for a movie or show, every time I do it always says Hulu has it. They rarely ever do and if they do you have to order Chanel’s that just raise the bill more than it already is! It’s just a crappy money pit and I have found plex to be way better! I’m not sure how Hulu live is still running with all of the price gouging they love to do!!

    Helpful?
    Emily Evans
    1 reviews
    about 1 month ago
    1 out of 5 stars

    Your company is against free speech…

    Your company is against free speech right in our faces!!! If we don't fight to preserve our rights, they will be so hard/impossible to get back! SHAME ON YOU DISNEY AND HULU!

    Helpful?
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