The House of Bruar receives high praise for its exceptional product quality and prompt service, with many customers highlighting the great value for money. Reviewers frequently commend the variety and quality of items, such as tweed ties and lambswool dresses, noting that they match expectations and arrive well-packaged and on time. The customer service is often described as friendly and efficient, with several instances of quick resolutions to issues, such as size exchanges. However, some customers express dissatisfaction with aspects of customer service, citing experiences of unreturned calls and unresolved refund issues. Additionally, there are mentions of discrepancies in product colors, which can lead to disappointment. Overall, the sentiment remains largely positive, reflecting a strong reputation for quality and service despite a few critical experiences.
A week ago
I did order pairs of shoes and the currier damaged it and I been on a contact with customer service and Leanne email me back and send me the replacement next day , thanks Leanne .. I do like my sho... See more
A week ago
the quality and the style of the goods . very sophisticated goods. look good on and compliments from others about the clothes and boots I bought. first class serve make you feel special the way they a... See more
A week ago
Warm fleece boots (Not sure how to describe them )for resting tired feet just brilliant keeps them toast but not for walking about
I did order pairs of shoes and the currier damaged it and I been on a contact with customer service and Leanne email me back and send me the replacement next day , thanks Leanne .. I do like my shoes
the quality and the style of the goods . very sophisticated goods. look good on and compliments from others about the clothes and boots I bought. first class serve make you feel special the way they are presented on the House of Bruar boces. Love the shop love the goods
Prompt service—thank you!!
Warm fleece boots (Not sure how to describe them )for resting tired feet just brilliant keeps them toast but not for walking about
I ordered a tweed tie for a present - loved the choice and information and photos - so the tie was exactly as I was expecting. It came punctually and we'll packed.
Love my cashmere jumper which was a replacement for one I received as a present several years ago. I’ve got the matching cardigan and they’re both so useful, warm, soft, light and comfortable with no pilling and especially versatile during the winter and spring when you may or may not need 2 layers.
Beautiful quality and colour long cardigan. The fit is perfect and length is great for me, I am 5’9” and a size 14. I ordered medium and it’s a great fit.
The quality.
Excellent quality of clothing and dispatching of goods.
The garment was of great quality a lovely fit and delivered promptly
Polite, prompt and helpful service. The trousers are also good quality.
Excellent product I am very pleased with it
Excellent customer services. Friendly, polite and efficient. Got to my problem straight away and sorted it out for me. Well done.
The coat was very lovely made great colour I wanted to purchase a camel colour in the same design but they didn’t have any in Britain but Italy are selling them
Great quality and good very good service .
It was a very good price, lovely colour and fits perfectly. Speedy delivery, no problems, great.
100% Recomendado y volveré a comprar aquí
Good quality and wonderful value
Prompt delivery as always and clear communication throughout. The cable jumper is just what is needed in this bitter weather. Good quality as always with the Bruar label
Great product, liked the colour, easy to order
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The House of Bruar is a retailer based in Blair Atholl, Scotland, specializing in high-quality Scottish country clothing, food, and art collections. The company offers a diverse range of products that cater to customers seeking authentic Scottish apparel, as well as gourmet food items and unique art pieces that reflect the rich cultural heritage of the region. Targeting both locals and tourists, The House of Bruar aims to provide an exceptional shopping experience that combines tradition with modern style. Customers can explore a variety of offerings through their website, www.houseofbruar.com, which also features insights into their restaurant and art gallery. The company is committed to quality craftsmanship and sustainability, ensuring a reliable source for those interested in Scottish culture and lifestyle products.
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