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HomeHome ServicesHousekeep Reviews
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Housekeep Reviews

4.4 out of 5 stars
4.4 out of 5 stars
4.4
|Great|60 reviews

TrustScore

4.4
4.4 out of 5 stars
Great
5 out of 5 stars
46
4 out of 5 stars
5
3 out of 5 stars
1
2 out of 5 stars
3
1 out of 5 stars
5
60 reviews in total

Review summary

Reviewers consistently praise Housekeep for its great service and efficient cleaning. Many customers highlight the friendly and professional attitude of the cleaners, noting that they deliver thorough results within a reasonable timeframe. The app is also commended for its ease of use and flexibility, making scheduling straightforward. However, a few reviews express concerns about inconsistencies in service, with some customers experiencing issues with cleaners not meeting expectations or last-minute cancellations. Despite these complaints, the overall sentiment remains positive, with many recommending the service for its quality and attention to detail. Overall, Housekeep is viewed favorably, with a strong emphasis on customer satisfaction and effective cleaning solutions.

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Based on reviews, created with AI

See what reviewers are saying

JT
JTFeatured

A week ago

5 out of 5 stars

Great cleaning

Great cleaning. Friendly cleaner, cleaned the flat within 4 hours - efficient and friendly

Mrs Karen Elizabeth Caulton
Mrs Karen Elizabeth CaultonFeatured

A week ago

5 out of 5 stars

Very easy app to use

Very easy app to use. Also very flexible. Great service . Totally transparent.

Carwyn Cowell
Carwyn CowellFeatured

A week ago

5 out of 5 stars

Good service

Good service

JC
JCFeatured

A week ago

5 out of 5 stars

Very good cleaning experince

Very good cleaning experince

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JT
JT
1 reviews
Featured
9 days ago
5 out of 5 stars

Great cleaning

Great cleaning. Friendly cleaner, cleaned the flat within 4 hours - efficient and friendly

Helpful?
Mrs Karen Elizabeth Caulton
Mrs Karen Elizabeth Caulton
1 reviews
Featured
10 days ago
5 out of 5 stars

Very easy app to use

Very easy app to use. Also very flexible. Great service . Totally transparent.

Helpful?
Carwyn Cowell
Carwyn Cowell
1 reviews
Featured
10 days ago
5 out of 5 stars

Good service

Good service

Helpful?
JC
JC
1 reviews
Featured
10 days ago
5 out of 5 stars

Very good cleaning experince

Very good cleaning experince

Helpful?
Hannah
Hannah
1 reviews
10 days ago
5 out of 5 stars

Excellent job done

Great job done. End of tenancy clean was spotless! No complaints at all

Helpful?
Nicole
Nicole
1 reviews
11 days ago
5 out of 5 stars

Great service thank you !

Great service thank you !

Helpful?
Castor
Castor
1 reviews
11 days ago
5 out of 5 stars

Quick, Clean, Kind

Quick, professional, and very pleased with the result.

Helpful?

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InPost
InPost
1 reviews
11 days ago
5 out of 5 stars

Amazing clean

Amazing clean

Helpful?
Alex
Alex
1 reviews
12 days ago
5 out of 5 stars

Cleaner did a great job arrived on time…

Cleaner did a great job arrived on time and did a thorough and efficient job!

Helpful?
Shelley Ploos
Shelley Ploos
1 reviews
12 days ago
5 out of 5 stars

Easy and seamless to book

Easy and seamless to book Great clean

Helpful?
YG
YG
1 reviews
12 days ago
5 out of 5 stars

Very easy to schedule

Very easy to schedule. At first there was some last minute cancellation but customer support was very prompt and able to resolve the issue to my satisfaction.

Helpful?
Arezoo
Arezoo
1 reviews
12 days ago
5 out of 5 stars

Thorough clean

Great experience

Helpful?
Joys
Joys
1 reviews
12 days ago
4 out of 5 stars

Easy to organise

Easy to organise - haven't had the clean yet so can't comment on that

Helpful?
Katinka Newman
Katinka Newman
1 reviews
13 days ago
5 out of 5 stars

Friendy

Friendy, thorough, on time

Helpful?
Happy customer
Happy customer
1 reviews
13 days ago
4 out of 5 stars

Communication issues resolved

Four stars not five as I had a cleaner drop out at the last minute, my first time using the service — but Housekeep picked up the issue quickly and found someone else for me. I was impressed with this and the cleaner who came was great.

Helpful?
Johnmarc
Johnmarc
1 reviews
13 days ago
5 out of 5 stars

Highly recommended

Highly recommended! Number 1!

Helpful?
Melanie Stone
Melanie Stone
1 reviews
13 days ago
5 out of 5 stars

Handyman services via Houesekeep

I regularly use Housekeep for house cleaning, but needed a handyman to help a friend with some odd jobs around her new home such as hanging pictures, assembling furniture etc. The process to arrange via Housekeep was so easy, all the way from setting up a different address on my account to specifying the tasks needed and obtaining the quote. The contractor was on time and did a fantastic job. Highly recommend these value add services from Housekeep to meet any help you may need

Helpful?
Bill
Bill
1 reviews
14 days ago
5 out of 5 stars

Quick efficient and hard working

Quick efficient and hard working

Helpful?
Floriana
Floriana
1 reviews
14 days ago
5 out of 5 stars

Very Good

Very Good, professional

Helpful?
TKane
TKane
1 reviews
14 days ago
5 out of 5 stars

Really good service app

Really good service app, based on a sample set of one... Not everyone will be as fortunate. There are other apps out there as well. Good job Housekeep so far.

Helpful?
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About Housekeep

Housekeep is a London-based domestic cleaning service that connects customers with experienced and vetted house cleaners. The platform allows users to easily book one-off or recurring cleaning services tailored to their needs, starting from £18.50 per hour. Customers can enter their postcode to find the best local cleaner, manage their cleaning schedule online, and enjoy a cashless payment system for convenience. Targeting busy individuals and families in London, Housekeep aims to make domestic cleaning a hassle-free experience. With a focus on reliability and customer satisfaction, the company provides responsive support and a straightforward booking process. Housekeep's commitment to quality cleaning services has garnered numerous positive reviews from users, reinforcing its reputation as a trusted choice for home cleaning needs.

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Category

Home Services