very bad
I ordered spazstix paint, didn't get a reply to my emails for ages like a week was realy upset then they said they can't post paints out international.

Over a year ago
Bought an ION XT Maverick on 6/3/2023. Within 20 minutes broke an axle. Went back to Hobby shop where purchased and had to buy new parts. I was told they were not covered by warranty. Asked to return... See more
Over a year ago
I'd been waiting on the Tamiya P-38J release for months, and actually forgot that I'd seen it listed on HRP and asked them to inform me of its availability. Various online hobby shops, even Tamiya the... See more
Over a year ago
I have the team corally kronos, very fast truck, handles great, I broke a drive shaft and emailed them, they responded quickly and sent me out a new part. Very happy with my purchase, my friends bough... See more
Over a year ago
Thank you, I already received it and I am very happy that I arrived at the date you told me and they fulfilled it, thank you super excellent
I ordered spazstix paint, didn't get a reply to my emails for ages like a week was realy upset then they said they can't post paints out international.
I deal with a lot of companies and there are times when things do not go so well. This was NOT one of those times. I could not be more happy with the speed of shipping or delivery of the product I ordered, and the customer service was second to none. Trinity, was most helpful in meeting my needs and request. A+++ all around the board. Shopping at HRP was a plus for me and I am sure I will be back again in the future!
Parts are more costly than Hobby shops for reason, but I had a big problem with paying two to three times more for shipping of small parts even with USPS. Customer service is not available most of the time.
Good site had no problem finding what I was looking for and had it here within 6 days from when I ordered with free shipping
I would by elsewhere if I had a choice but it seems this is the only place to buy parts for my Team C trucks that I can get shipped to Canada. Being the only place to buy you would think that all items are stocked all the time but of course this is not the case. I have been waiting over a month to see new stock on some items. Add to that that the shipping prices are completely outrageous and the shipping process takes way too long for what we are expected to pay. Unfortunate because there are a lot of good products here but I wont spend the amounts on shipping that are required.
It took less than a week to get the spare parts for my Flipside quadcopter. Shipping was cheap. The website worked well. Kudos.
Great shopping experience!! Service was the best.
Shipping was really good and paying was easy, my only complaint and I think that this would make a huge diffrence is the search engine. It is hard to find parts for specific kits unless you have a part number. I would suggest that under each vehicle there is a link to all parts and upgrade parts for that specific vehicle.
Both orders shipped very fast! Very happy. Will continue to buy from HRP.
The service was great got my order in one day
AlAlways good prices and shipping happens quickly
I ordered my order on Thursday, and Saturday it was waiting outside my door. Everything was correct, very happy with my purchase.
I love this company! Always fast shipping and great customer service.
Delivery was prompt and merchandise was in good shape.Happy how things went.
I would recommend this company to anyone they were fast and a great price plus they gave me a $10 off coupon for my next purchase and the shipping was cheap and very fast !!!!!!!!!
great service my order was complete tracking service was the best I would order again from this company
Good product decent prices
Every thing arrived in perfect condition,the stock were exactly as shown on their web site,,,,shipping has been quick,,,no delay,,,,,,I ll surely,order again in future ,,,thanks
Great product from a great company. Super fast shipping. Esc is amazing. Totally kicks butt with my castle creations mamba max. Very easy to program, looks awesome and performs great. After a full ,Hardcore run with my 4s lipos, esc is still cool. I can't wait to try it with a 6s. Would highly recommend this esc to any and everyone.
Placed an order and noticed I purchased the wrong item. Called customer support and they corrected it over the phone. Everything arrived as it was supposed to.
Based on analysis of 35 reviews rated 1-2 stars for Hobby Recreation Products
“I have paid for the 3 day shipping I ordered it on June 15th they said I would get it June 21st then I had an email s...”
“Poor customer service”
“It seems to be very unprofessional wrong tracking number and no response to emails”
“I am not a SatisfIed customer at all”
“It seems to be very unprofessional wrong tracking number and no response to emails”
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Hobby Recreation Products is a well-established retailer specializing in hobby and recreational products, with over 35 years of experience in the industry. The company offers a diverse selection of products from numerous reputable brands, including HPI Racing, Savox, and Team Associated, catering to enthusiasts of remote control vehicles and other hobbyist activities. Customers can find an array of products such as RC cars, parts, and accessories, designed to enhance their recreational experiences. Targeting hobbyists and consumers interested in remote control and scale modeling, Hobby Recreation Products focuses on providing quality merchandise and reliable customer service. The company's website features detailed product listings and the latest releases, ensuring that customers have access to the newest innovations in the hobby market. With a commitment to enhancing "Your Quality Time," Hobby Recreation Products aims to support customers in their pursuit of enjoyable and engaging hobbies.
Hobby Recreation Products enjoys a largely positive reputation, with many customers praising the fast shipping and excellent customer service. Reviewers frequently highlight their satisfaction with timely deliveries and responsive support, particularly when issues arise with products. For instance, one customer noted quick resolution of a broken part, while another appreciated the prompt arrival of their order. However, there are notable complaints regarding order fulfillment and communication, with several consumers reporting problems like receiving incorrect items, unresponsive customer service, and delays in shipping. Some customers express frustration over long wait times for parts and lack of communication regarding their orders. Overall, while many customers have had positive experiences, the company faces challenges in maintaining consistent service quality.
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