Review summary

Hike Footwear has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

D
Adjustment

I'm adjusting to my new sandles. My first impression is that they aren't very comfortable. I guess I thought there would be more of a cushion on the sole of the shoe.

I am able to wear my hike footwear for…

I am able to wear my hike footwear for at least 8 hrs. Very comfortable baught a pair for my daughter and granddaughter they love them as do I.

A good product as described in the…

A good product as described in the website. Good comms on delivery and well packaged upon arrival

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All reviews

100 total • Write a review

Showing 1 - 10 of 96 reviews
G
2 out of 5 stars

The confusing website

The confusing website sent me one shipment but billed me twice. I called three times with long hold times (over an hour) to no avail. I received a different excuse each time. I finally called my credit card company in order to be credited. What a hassle!!!

Date of experience: July 6, 2025

TG
5 out of 5 stars

Great shoes

Great shoes. I got two pairs tennis shoes & boots. Love them. Not only are they comfy, but they are cute. Haven’t tried the boots, but I’m sure they will work out too. Great customer service.

Date of experience: July 6, 2025

PK
1 out of 5 stars

Shoes have not arrived!!!

I had purchased 2 and got a pair free onMay 5th. I chose thoption to pay in installments. I kept looking for confirmation emails but never received any. I don't even know what the order # is. I have tried to call the manufacturer numerous as times and still have not talked to anyone. I LOVE these shoes but they have seriously "DROPPED THE BALL!!!!) on this order!

Date of experience: July 6, 2025

TR
3 out of 5 stars

not what i thought

the color and style are good but i was not prepared for how low the sole of the shoe actual is. i am a nurse and so i work 12 hour shifts. i got these thinking my feet would be comfortable all day but that did not happen. the soles are so thin and provide very little support my feet were hurting just 4 hours into my shift. i wore them around my house to "break them in" but still i cannot wear these for a full shift. now i just wear them around my house kinda like houseshoes.

Date of experience: July 6, 2025

CA
5 out of 5 stars

I have so many pairs and I’m loving…

I have so many pairs and I’m loving everyone! Doesn’t hurt my bunions and my heel! Maybe send me a discount so I can purchase more!🥰

Date of experience: July 6, 2025

EW
1 out of 5 stars

Awful customer service

Awful customer service. Their sandals stink like tires. I have been trying to return them since I got them. 4 emails and a chat later, I still don’t know how to return them. They say free returns up to 30 days. I feel like they are going to shine me on until it’s too late. I have purchased 2 pair of shoes and been satisfied. Of course, I wasn’t trying to return them. Don’t buy their sandals. They stink, and so does their customer service. I won’t be buying from then again. For the sandals, it’s like I just threw my money away.

Date of experience: July 6, 2025

JM
4 out of 5 stars

I love my 3 pair

I love my 3 pair. Only shoes I wear now. I'm 71. Only caveat is the sizing. I'd go one size up from my normal shoe size the next time I order. The sizing charts are only partially accurate.

Date of experience: July 6, 2025

HM
5 out of 5 stars

I love your shoes

I love your shoes! I will never buy another brand of tennis shoe having worn different pair pairs of yours. I also bought your hiking boots and we’ll get to use them on my upcoming cruise and I can’t wait. The tow box on these shoes makes a world a difference.

Date of experience: July 6, 2025

A
5 out of 5 stars

The sizing is perfect

The sizing is perfect. My feet don’t bother me even after a 12 hour shift. I will be definitely buying more in the future.

Date of experience: July 6, 2025

DJ
4 out of 5 stars

feel like surf shoes to me...

feel like surf shoes to me ... I like them!!...easy slip on to go outside to take trash to curb, run to the truck, ect... Id buy more. Thanks... Dan J.

Date of experience: July 6, 2025

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