Excellent Service
Excellent Service, prompt and very tidy

Last reviewed 11 months ago
11 months ago
What went wrong? OK, well, my Mother 80, allowed Sam and his men to put their scaffolding up in her garden to help access her neighbours roof. This resulted in two plant pots being smashed, pictures a... See more
11 months ago
Ryan and Ed arrived on time for the annual boiler service. Job completed in the usual clean and efficient manner.
Excellent Service, prompt and very tidy
NO COMPLAINTS ALL WAS OKAY AND MOST POLITE
Fitted a new boiler to my rental property in Southampton a few year back. The install looked good at the time (though one of the joints later leaked). The job was let down by leaving the old flue debris in the loft! I only discovered this after my tenants left and I had to clear out the property. I contacted Stuart to request that he dispose of the old old flue and got no reply. I would just say, keep a check on what is left behind after any work is completed. In view of the reply I received to the last review (claiming the boiler is under the stairs, which it is not and didn't go in the loft, which he did), I am deducting another star.
Based on analysis of 5 reviews rated 1-2 stars for Gas Worx Southampton Ltd
“What went wrong”
“What went wrong”
“Be aware these guys charge by the time their vehicle is on site”
“Installation of the new boiler and removal of the old boiler was very quick, friendly and clean/tidy”
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Gas Worx Southampton Ltd is a heating solutions provider specializing in custom design installations and maintenance of heating and hot water systems. The company offers a range of services, including new boiler installations, annual servicing, and emergency support. Their expertise extends to modern energy-efficient solutions such as heat pumps, air conditioning systems, solar energy, and battery storage. Gas Worx aims to deliver safe and reliable services tailored to the specific needs of residential customers. With a commitment to raising the standard of heating services in the UK, Gas Worx focuses on customer satisfaction and technical proficiency. The company's accredited engineers ensure that all installations are compliant with industry standards, providing peace of mind to homeowners. Gas Worx Southampton is dedicated to making heating maintenance hassle-free and accessible, offering 24/7 support to address urgent needs.
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Gas Worx Southampton Ltd receives high praise for its service quality, with many customers highlighting the professionalism and efficiency of the staff. Reviewers frequently commend the team, particularly Sam and Ryan, for their thoroughness during installations and repairs, such as boiler replacements and heat pump installations. Customers appreciate the prompt responses and clear communication throughout the process, often noting the clean and tidy work environment left behind. However, some negative feedback arises regarding time management, with a few consumers expressing concerns about being charged for time spent on site, especially if the work seems slow. Additionally, there are isolated complaints about property damage during work, such as broken plant pots.
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