I was recommended to speak to Stuart from Gas Worx about a heat pump. We had a brief phone call, and he explained what they are as I know very little about them. I was very happy with the service and... See more
What went wrong? OK, well, my Mother 80, allowed Sam and his men to put their scaffolding up in her garden to help access her neighbours roof. This resulted in two plant pots being smashed, pictures a... See more
Great experience from start to finish.
From the initial consultation and the discussion about the quote and technical details to the installation day with Ryan and his team.
Thermaskirt installation... See more
Problem with electrics between boiler and dual port valve. Made difficult due to valve being not easy accessible, and distance between the two. Took two visits and time consuming investigation. Nonetheless the fault was eventually tracked down and rectified. System all good.
I contacted Gas Worx for a leaking tap and water heater install. As usual having used Gas Worx multiple times the response was super quick. The engineer was polite and professional and got on with the work swiftly. Really happy with the work carried out and no mess left to worry about.
5 star service, reliability, fantastic time keeping, knowledgable and professional. Use privately and as a landlord. Reasonable prices for the annual service packages. For my rental gas certificate too. Can’t recommend them enough!
A 15 yr old system in a Southampton flat unexpectedly needed urgent replacement and I researched local tradespeople who could handle the work. My choice was Stuart and Gas Worx Southampton as they were efficient, the quote was comprehensive & competitive, plus they responded in a timely manner.
The work done was a full electric boiler and cylinder swop (install) and everything was done in 3 days, with the workmen being courteous, clean, tidy and on-time. They also provided a complete explanation of everything we needed to know and therefore I wouldn't hesitate to recommend this company.
Based on analysis of 5 reviews rated 1-2 stars for Gas Worx Southampton Ltd
Damaged2 mentions
“What went wrong”
Response time2 mentions
“What went wrong”
Charges2 mentions
“Be aware these guys charge by the time their vehicle is on site”
Installation2 mentions
“Installation of the new boiler and removal of the old boiler was very quick, friendly and clean/tidy”
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Gas Worx Southampton Ltd is a heating solutions provider specializing in custom design installations and maintenance of heating and hot water systems. The company offers a range of services, including new boiler installations, annual servicing, and emergency support. Their expertise extends to modern energy-efficient solutions such as heat pumps, air conditioning systems, solar energy, and battery storage. Gas Worx aims to deliver safe and reliable services tailored to the specific needs of residential customers.
With a commitment to raising the standard of heating services in the UK, Gas Worx focuses on customer satisfaction and technical proficiency. The company's accredited engineers ensure that all installations are compliant with industry standards, providing peace of mind to homeowners. Gas Worx Southampton is dedicated to making heating maintenance hassle-free and accessible, offering 24/7 support to address urgent needs.
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Review summary
Gas Worx Southampton Ltd receives high praise for its service quality, with many customers highlighting the professionalism and efficiency of the staff. Reviewers frequently commend the team, particularly Sam and Ryan, for their thoroughness during installations and repairs, such as boiler replacements and heat pump installations. Customers appreciate the prompt responses and clear communication throughout the process, often noting the clean and tidy work environment left behind. However, some negative feedback arises regarding time management, with a few consumers expressing concerns about being charged for time spent on site, especially if the work seems slow. Additionally, there are isolated complaints about property damage during work, such as broken plant pots.
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