Last reviewed 11 months ago
11 months ago
What went wrong? OK, well, my Mother 80, allowed Sam and his men to put their scaffolding up in her garden to help access her neighbours roof. This resulted in two plant pots being smashed, pictures a... See more
11 months ago
Ryan and Ed arrived on time for the annual boiler service. Job completed in the usual clean and efficient manner.
Problem with electrics between boiler and dual port valve. Made difficult due to valve being not easy accessible, and distance between the two. Took two visits and time consuming investigation. Nonetheless the fault was eventually tracked down and rectified. System all good.
I contacted Gas Worx for a leaking tap and water heater install. As usual having used Gas Worx multiple times the response was super quick. The engineer was polite and professional and got on with the work swiftly. Really happy with the work carried out and no mess left to worry about.
5 star service, reliability, fantastic time keeping, knowledgable and professional. Use privately and as a landlord. Reasonable prices for the annual service packages. For my rental gas certificate too. Can’t recommend them enough!
Quick response to a heating problem and follow up problem.
Friendly, informative and efficient service.
Happy with their work and even passed work onto them for a new boiler fit as I knew they would do a good job.
Stuart fixed my boiler very quickly. Had been led to believe by another service provider that I needed a new boiler!
Radiators flushed, now working more efficiently. Much better heat. Boiler serviced. Decent prices. Well done gas worx.
Really friendly, fully explained process, knowledgeable
Great work. Professional job undertaken by helpful and friendly installer. Would definitely use them again.
No problems to mention, however would have been happier if operative had worn a mask while in the house during Covid problems
Very prompt service. Scott was excellent worker good installation very neat wirker
Extremely efficient and effective in responding and answering my initial enquiry
Great service. Reasonably priced
I've used Gas Worx for many years now and they always give excellent service.
A 15 yr old system in a Southampton flat unexpectedly needed urgent replacement and I researched local tradespeople who could handle the work. My choice was Stuart and Gas Worx Southampton as they were efficient, the quote was comprehensive & competitive, plus they responded in a timely manner. The work done was a full electric boiler and cylinder swop (install) and everything was done in 3 days, with the workmen being courteous, clean, tidy and on-time. They also provided a complete explanation of everything we needed to know and therefore I wouldn't hesitate to recommend this company.
A good job done by Stuart and his team. New system works perfectly and was exactly what I wanted.
Gas Worx were their usual efficient selves good polite people, job well done.
The engineer sorted the heating and hot water. They did it quickly and why we had limescale around the tubes. Now it works now.
Really pleased with the service. Quick and reliable and the work was done to a very good standard. Best regards Sharon
Based on analysis of 5 reviews rated 1-2 stars for Gas Worx Southampton Ltd
“What went wrong”
“What went wrong”
“Be aware these guys charge by the time their vehicle is on site”
“Installation of the new boiler and removal of the old boiler was very quick, friendly and clean/tidy”
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Gas Worx Southampton Ltd is a heating solutions provider specializing in custom design installations and maintenance of heating and hot water systems. The company offers a range of services, including new boiler installations, annual servicing, and emergency support. Their expertise extends to modern energy-efficient solutions such as heat pumps, air conditioning systems, solar energy, and battery storage. Gas Worx aims to deliver safe and reliable services tailored to the specific needs of residential customers. With a commitment to raising the standard of heating services in the UK, Gas Worx focuses on customer satisfaction and technical proficiency. The company's accredited engineers ensure that all installations are compliant with industry standards, providing peace of mind to homeowners. Gas Worx Southampton is dedicated to making heating maintenance hassle-free and accessible, offering 24/7 support to address urgent needs.
This profile hasn't been claimed by the business owner.
Gas Worx Southampton Ltd receives high praise for its service quality, with many customers highlighting the professionalism and efficiency of the staff. Reviewers frequently commend the team, particularly Sam and Ryan, for their thoroughness during installations and repairs, such as boiler replacements and heat pump installations. Customers appreciate the prompt responses and clear communication throughout the process, often noting the clean and tidy work environment left behind. However, some negative feedback arises regarding time management, with a few consumers expressing concerns about being charged for time spent on site, especially if the work seems slow. Additionally, there are isolated complaints about property damage during work, such as broken plant pots.
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