Had wrong name on ticket had to get it…
Had wrong name on ticket had to get it corrected
10 months ago
Very polite very patient considerate understanding and very helpful for the most part fast turnaround for my daughter ticket for her arrival home God bless you and thank you so very much 🙏💞
Had wrong name on ticket had to get it corrected
Fue una gran ayuda muy amable y estoy satisfecha con el servicio
Fast and helpful service in giving me my E tickets and confirmation number the agent name was Eliza Gomez
Andrés is so nice People
So I was working with Jenny smith to book my flight and at first I was giving her a very hard time and even accusing her of trying to scam me but she was so kind throughout the whole process, and even gave me a 50 percent discount to satisfy my needs, Jenny is very wonderful and I had a great experience because of her.
Andres , he was very informed . I could not afford the real price of Christmas plane ticket .. but, I will still be taking the trip. And I would book with Andres , because I can prove he is honest. And he will get you the best deal......
Gracias a Andrés por su servicio muy amable
Satisfied with the service from Andres
Mi asesor estuvo muy atento a todo, respondía mis preguntas y dudas,.y quede muy satisfecha con la atención 5 estrellas para Andres
Max was very helpful and is very good example of customer service
SÑR ANDRES They must commit exact prices of the flights sometimes the customer does not have enough money at their fingertips and they discount the money that is reflected in the platform without waiting for the customer that they will charge more than what I pay, the communication about the customer service assistants, they must be supportive and have valid arguments to explain some bad inconvenience not hanging up the calls to the customer, it helps in different ways to solve a small problem about customer reimbursement
Great customer service and exceptional attention. Adres Thank you for the service
Here’s an improved version of your review: I had a great experience working with Jenny Smith when booking my flight. She went above and beyond to find me the best deals, spending nearly an hour carefully searching for the perfect options to get me a great discount accros all carriers! While the payment process took a bit longer due to verification, and it took 1-2 hours to receive my e-tickets, the site is completely legit. Just be patient, as it’s part of their process. I highly recommend asking for Jenny Smith for excellent service!
Hi Alicia thank you for your response it was greatly appreciated keep up the good work Merry Christmas and a happy new year when it comes and you deserved a 10 out of 10 for your service
Jenny Smith was very helpful with booking our flights last minute Friendz Travel was really good reliable thank you very much best experience we’ve had so far will most definitely book again soon
Paid for tickets I did NOT receive. THIS COMPANY IS A SCAM! Robbed me on Christmas! They’re the monster in my holiday horror story. Unbelievable. THIEVES!!!!! SCAMMERS! Will not refund my money even though they promised a refund per email.
Jenny smith was amazing and helped me with everything I needed
Buen trato y buena comunicación
Mario was very understanding of my frustrations and assisted me in booking my flights. It was a bit shaky at first after two flights and the date were changed, but overall good service.
Excellent customer service Had an issue resolved Appreciate the good effort on making me a happy customer
Based on analysis of 45 reviews rated 1-2 stars for Friendz Travel
“Called me to say the original flight was not available and to take one at a higher price , declined that , had anothe...”
“DON'T HAVE ANY DEALINGS WITH THESE PEOPLE”
“Called me to say the original flight was not available and to take one at a higher price , declined that , had anothe...”
“I bought a ticket snd was scaner, asking for more money and did not give me a refund like I asked”
“Scam , this company uses fake names and don’t actually book a flight yet take money from you”
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Friendz Travel is a comprehensive travel booking portal that specializes in providing customers with access to a wide range of travel services, including flights, hotels, car rentals, and vacation packages. With a user-friendly interface, the platform allows travelers to effortlessly search and book their desired travel arrangements, catering to a variety of preferences and budgets. Targeting both leisure and business travelers, Friendz Travel emphasizes affordability and convenience, offering competitive pricing on popular destinations worldwide. The company provides round-the-clock customer support to assist users with any travel-related inquiries, ensuring a smooth and worry-free booking experience. Whether planning a quick getaway or an extended holiday, customers can rely on Friendz Travel for reliable travel solutions.
Friendz Travel receives a mix of feedback from its customers, with a notable number praising the service while others express serious concerns. Many reviewers commend the staff, particularly Jenny and Alicia, for their politeness, patience, and helpfulness, often highlighting quick turnaround times for ticket bookings. However, a significant portion of reviews raises alarms about potential scams, with customers reporting issues such as being charged extra for flights that were supposedly overbooked or not confirmed. Complaints about misleading pricing and difficulty in obtaining refunds are common, leading to a sense of distrust among some consumers. Despite the positive experiences shared by many, the recurring scam allegations and negative interactions overshadow the overall sentiment.
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