Fresh Roasted Coffee Reviews

They are not selling fresh roasted beans. For fresh roasted espresso beans there should be some oil left on the bean itself. The beans I received yesterday have been sitting in a warehouse for over a month. Read the 1-star reviews for this company and you will get the picture. Maybe the 5-stars are from that Nigerian prince. This company is a stone cold scam.

I've been ordering roasted coffee beans from Fresh Roasted for a number of years. I always receive my order on time and packaged in a resealable bag that keeps my beans fresh until my next order. In addition their customer sevice and communication is great. Fresh Roasted Coffee is a great company to deal with!

Great coffee and really the only good option for those who like very fresh coffee at good prices. You can pick your favourite origin and roast. Mine is Brazil medium dark or Guatemala. I noticed they had poor reviews so I thought I would share my good experience. I have ordered from them many times over a period of 6 years.

Fresh Roasted Coffee, LLC has a delightful webpage and positive reviews. Because of it, I ordered a 96 K-cup flavored coffee variety pack. Unfortunately, I didn't like the coffee and contacted them one day after arrival to return it for a refund. When I did, they told me, "...we are unable to process returns or exchanges for products that have been opened or partially used". I read the return policy before ordering and the first line of their policy states, "If you are unsatisfied with your coffee or tea purchase from freshroastedcoffee.com for any reason, please contact us within 14 days of receiving your delivery". After getting their email, I looked again and saw the third paragraph which says, "To receive a full refund, all unused product(s) must be returned, unopened and in the original packaging, at the customer’s expense." Maybe it's just me, but IMHO, every single remaining K-cup (94 of them which they haphazardly threw in a box), ARE still unopened, in their original packaging, and can be resold. They just refuse to do so. And even if there is some federal health issue with returns, they could still refund my $$ but choose not to. Nothing infuriates me more than a company that doesn't stand behind their product. This coffee is weak and tastes bad, at least to me. If it were an opened bag of ground coffee, I might understand. But I don't understand a company that isn't willing to stand behind their product and make their customers satisfied. And to add insult to injury, they ignored my subsequent email asking to reconsider. So the bottom line is, DON'T TAKE A CHANCE WITH FRESH ROASTED COFFEE, LLC because if you don't like it, you're screwed.

Scam! They lie about delivery time Review by Anonymous User They took my money, allowed me to pay extra for “2-day shipping” and after 9 days I have nothing. I had planned to have it delivered to where I was staying on business because the product tastes great, however I contacted customer service 5 times and I was ignored, the shipping was done whenever they felt Like it, even though I was a return customer ordering cases of their product in the past. So if you want to buy from a company where they ignore problems and basically scam you with saying 2 day shipping and taking your money, then do what I did so you can write a review like this and have your money wasted and the product sent to an empty house!