Easy to shop for the product
Easy to shop for the product, tracking information of purchase and quick delivery
Over a year ago
We didn’t receive the order. There is no way to track the package through the order confirmation.
10 months ago
Easy to shop for the product, tracking information of purchase and quick delivery
Over a year ago
Great company with great customer service and original products
Over a year ago
Moe took care of me with what I came in for real initially came in for while giving me options. Ended up helping a friend of mine find a cologne too. Prices were A+!
Easy to shop for the product, tracking information of purchase and quick delivery
We didn’t receive the order. There is no way to track the package through the order confirmation.
Great company with great customer service and original products
They sent me a travel size! I bought a full bottle. Been trying to comunícate with them and nothing. They don’t answer calls or emails! I want my refund!
You guys never deliver my order
Moe took care of me with what I came in for real initially came in for while giving me options. Ended up helping a friend of mine find a cologne too. Prices were A+!
Great service great prices
I ordered Joico Joigel medium hold. I was shipped firm hold. I need to return it.
The wrong item (perfume) was sent to me, but it was corrected quickly. The owner was very responsive and promptly sent out the right item. The return label was emailed out to me, but I had trouble returning the item. It took a couple of weeks for me to receive the correct item, but he sent out some extra samples for my inconvenience.
This is the best company to buy from they do not overcharge, and they give discounted prices on your fragrance that would be way more expensive buying from the original seller they are very convenient and very fast. Also, they treat you with respect and speak to you like a real person and not a robot.
I came in search of one cologne and for the deals I got I left with over 6 ! My new fav fragrance spot ! The customer service was TOP TIER ! Best cologne place I’ve been to in ATHENS ! Signed , RON DA DON , @ronnie_b_art
The wrong item (perfume) was sent to me, but it was corrected quickly. The owner was very responsive and promptly sent out the right item. The return label was emailed out to me, but I had trouble returning the item. It took a couple of weeks for me to receive the correct item, but he sent out some extra samples for my inconvenience.
Fast shipping great scent I love it
Fragrance dealz waited until right before Christmas to inform me that the perfume I ordered for my wife was out of stock. They did not give me enough time to purchase the perfume elsewhere. I am very disappointed!
Smells Amazing!!! Great online store!
The cost of the product beat out other retail competitors. Also, the product was securely packaged and delivered in a timely manner.
WET BRUSH the best on wet hair smooth as silk
I placed an order two months ago and didn't receive any thing till now!!
Never got my order
Love the experience
Based on analysis of 25 reviews rated 1-2 stars for Perfume Place
“This is a scam”
“I want my refund”
“Horrible they sent only samples and I paid for a full bottle”
“I ordered a product and they sent me the wrong one”
“75 shipping charge on the order”
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Fragrance Dealz is an online retail platform specializing in the sale of authentic perfumes and colognes. The company offers a wide selection of over 4,000 fragrances, catering to a diverse clientele that includes both men and women seeking quality scents at competitive prices. Customers can expect significant savings, with discounts of up to 80% on various products, making it an attractive option for fragrance enthusiasts and casual buyers alike. In addition to an extensive product range, Fragrance Dealz emphasizes customer satisfaction by providing free and fast shipping on orders. The platform features a user-friendly interface that allows customers to easily navigate through best sellers, new arrivals, and gift sets. With a commitment to easy returns and customer service, Fragrance Dealz aims to create a seamless shopping experience for fragrance lovers around the world.
Perfume Place receives mixed feedback from its customers, with a notable divide in experiences. Many reviewers express frustration over order fulfillment issues, citing problems such as receiving incorrect items or not receiving their orders at all. Complaints about unresponsive customer service are prevalent, with several customers reporting multiple attempts to reach out without any replies. On the other hand, some consumers praise the company for its fast shipping and the quality of the scents, indicating that when orders are fulfilled correctly, the products are well-loved. The ease of shopping and tracking information also receives positive mentions. Overall, while there are customers who appreciate the service, the significant number of complaints about order issues and communication leads to a predominantly negative sentiment.
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