Review summary

Food Safety UK c/o ONE Training Services Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.

Based on reviews, created with AI

See what reviewers are saying

G
The audio option was very helpful and…

The audio option was very helpful and the questions at the end of task. I liked how the course was broken down into units which made it easy to complete.

UM
easyyyyyyyyy

easyyyyyyyyy

Great

Convenience as you can complete the course, take the test and get the certificate on the same day

AP
Briiliant course learned a lot.

Briiliant course learned a lot.

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All reviews

176 total • Write a review

Showing 91 - 100 of 172 reviews
JP
5 out of 5 stars

Quick, easy and all you need

Nice and quick, all I need really. It's a bit boring, but what can you expect? Reasonably priced and now I can run my food business with a decent rating hopefully

Date of experience: August 6, 2022

Dk
5 out of 5 stars

very good easy to follow

very good easy to follow

Date of experience: July 29, 2022

CC
5 out of 5 stars

Good experience. Highly recommended

I took this course myself and then as I have 4 staff who also needed their level 2 the system allowed me to convert my account into a leader account automatically. All of my staff were enrolled and completed on the same day. I must say I am impressed with this system as the process of organising training usually causes me so much hassle yet I got it all done in a few minutes. I will definitely continue to use this company when I take on new staff as the process was so simple. Great. Thank you

Date of experience: July 18, 2022

C
5 out of 5 stars

All good

All good, easy to work. No problems

Date of experience: July 8, 2022

TB
5 out of 5 stars

I have just completed level 2 food…

I have just completed level 2 food safety and hygiene course, very easy to manage and understand ,

Date of experience: June 30, 2022

S
2 out of 5 stars

Not overly impressed

Not overly impressed. Fortunately paid a low price, but I'm sure some comparatively priced courses must do a better job. Littered with grammar and punctuation errors which made some sentences hard work and needed 2 or 3 read-throughs to make sense. Inconsistencies with course content and the end of module quiz questions. Got a final score for the end exam but no way of knowing which one I got wrong, and therefore no way of knowing where my knowledge gap is. Would have been improved with a Powerpoint type form of presentation instead of endless scrolling. Plus point: easy to register and complete at my leisure. You can complete at your own pace. *edit, after reply, as unable to directly reply. Having read some other trust pilot reviews I see that the issues with grammar and punctuation have been mentioned a few times. One as far back as 2020. All are met with a similar response of ‘it’s good enough’. After two years of repeated suggestions for improvements I’m disappointed that a suitably qualified proof reader has not been asked to remedy these issues. A very easy, and inexpensive solution. Regarding inconsistencies: For example on the reheating module, the course states reheat to over 75 degrees for 30 seconds. In the ‘check your knowledge’ quiz there was no answer available for this, the nearest one was 75 seconds for 3 minutes. Which was marked as correct. So which is it? Feedback on incorrect answers: again, this has been mentioned in feedback several times since 2020. I’m not sure why, if you have passed, you can not provide details on the questions we answered incorrectly. It is, after all, supposed to help us keep consumers safe, and not just be a test of our knowledge. If we don’t know it, we need to know what we don’t know!

Date of experience: June 18, 2022

M
5 out of 5 stars

Simple and quick

Simple, well laid out, great service. Thank you

Date of experience: June 13, 2022

J
5 out of 5 stars

A big thank you for such a quick…

A big thank you for such a quick response to our request for a replacement certificate, could not be happier with the outcome, Thank you again.

Date of experience: June 13, 2022

PW
5 out of 5 stars

Food safety course

Easy to read sections with added bonus of letting you know your progress before you take the exam.

Date of experience: May 29, 2022

wc
5 out of 5 stars

good company

course was easy to access and information was clear and laid out in a simple way. really useful and am happy with my result.

Date of experience: May 29, 2022

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