Food Safety UK c/o ONE Training Services Ltd
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Not overly impressed
Not overly impressed. Fortunately paid a low price, but I'm sure some comparatively priced courses must do a better job. Littered with grammar and punctuation errors which made some sentences hard work and needed 2 or 3 read-throughs to make sense. Inconsistencies with course content and the end of module quiz questions. Got a final score for the end exam but no way of knowing which one I got wrong, and therefore no way of knowing where my knowledge gap is. Would have been improved with a Powerpoint type form of presentation instead of endless scrolling. Plus point: easy to register and complete at my leisure. You can complete at your own pace. *edit, after reply, as unable to directly reply. Having read some other trust pilot reviews I see that the issues with grammar and punctuation have been mentioned a few times. One as far back as 2020. All are met with a similar response of ‘it’s good enough’. After two years of repeated suggestions for improvements I’m disappointed that a suitably qualified proof reader has not been asked to remedy these issues. A very easy, and inexpensive solution. Regarding inconsistencies: For example on the reheating module, the course states reheat to over 75 degrees for 30 seconds. In the ‘check your knowledge’ quiz there was no answer available for this, the nearest one was 75 seconds for 3 minutes. Which was marked as correct. So which is it? Feedback on incorrect answers: again, this has been mentioned in feedback several times since 2020. I’m not sure why, if you have passed, you can not provide details on the questions we answered incorrectly. It is, after all, supposed to help us keep consumers safe, and not just be a test of our knowledge. If we don’t know it, we need to know what we don’t know!