Folsom Wine & Spirits

4.688601645123384 out of 5 stars
4.7
Excellent851 reviews

TrustScore

4.7
4.688601645123384 out of 5 stars
Excellent
5 out of 5 stars
748
4 out of 5 stars
35
3 out of 5 stars
20
2 out of 5 stars
2
1 out of 5 stars
46
851 reviews in total

Review summary

Folsom Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great experience and a nice whisky…

Great experience and a nice whisky selection... we'll be ordering again in the future.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Bottle nicely bubble wrapped

It took a few weeks for my order to ship but it was delivered and nicely bubble wrapped. I would buy again.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent selection of bourbon and…

Excellent selection of bourbon and whiskey available at fair prices. Customer service excellent. Highly recommend Folsom...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Product was priced right and packaged…

Product was priced right and packaged with care, the time from ordering to delivery was reasonable and great communicati...Read more

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0
🔥 High engagement

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Kent Ono
Kent Ono
1 reviews
about 2 years ago
1 out of 5 stars

Price gouging

The price gouging on allocated tequila bottles at Folsom Wine & Spirit is ridiculous. Don't support these liquor stores that price gouge. MRSP on G4 Madera Reposado is $299 and they are selling it for $1000 over MRSP at $1299.99. Absolutely unconscionable.

Helpful?
JH
JH
1 reviews
about 2 years ago
5 out of 5 stars

Fast and great service

Fast and great service! Ordered a few of my favorite bottles and in a week they came in just in time for the weekend!

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Mike
Mike
1 reviews
about 2 years ago
5 out of 5 stars

Great customer service

Great customer service, very proactive during the entire ordering/shipping process. Packages arrived on time and in great condition. I will definitely be using them again!

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Anthony
Anthony
1 reviews
about 2 years ago
5 out of 5 stars

Excellent ordering process and shipping

Excellent ordering process and shipped in very protective sleeves. I’d buy again without hesitation!

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Robert White
Robert White
1 reviews
about 2 years ago
5 out of 5 stars

Very pleased with my transaction and…

Very pleased with my transaction and have recommended to friends

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Ed H.
Ed H.
1 reviews
about 2 years ago
5 out of 5 stars

Great online purchase

Great price for a sought after pair of Kentucky Bourbon. Customer service excellent. Delivery was fast and uniquely packaged in protective bubble wraps. I’ll be a continuing customer.

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about 2 years ago
5 out of 5 stars

Blantons Heaven

I was able to order my favorite and very hard to find bourbon from Folsom Wine and Spirits. It arrived very quickly and very well packaged to ensure the bottle and the unique bottle stopper were not damaged. I will definitely order from them again.

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Bill
Bill
1 reviews
about 2 years ago
5 out of 5 stars

Fair pricing

Fair pricing, quick ship. Not the cheapest but they will ship where others do not

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Steve G
Steve G
1 reviews
about 2 years ago
5 out of 5 stars

Best Online Experience Ever

I was chasing 4 rare bourbons from a series of 6 on the web and Folsom, who I had never heard about, had 2 of them. I was surprised and a bit suspicious. Price was good. But the key part of the story is that I found the second bottle on the Folsom site right after I had ordered the first bottle. It was a Sunday night. Couldn't change the orders to combine them and save shipping cost. I told myself I made a mistake, I have to pay for it. Monday morning, Esha from Folsom reaches out to me via email asking if this was a mistake or, otherwise, they would combine the orders into one and refund me the $25 shipping cost! My order showed up in Tennessee 2 days earlier than the original estimated delivery date. I am blown away by the product selection, reasonable prices and, most of all, the excellent service from Folsom!!

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John Soos
John Soos
1 reviews
about 2 years ago
5 out of 5 stars

Great selection and service

Great selection and service. My order came well protected and on schedule. I highly recommend Folsom . Great people. I look forward to ordering again.

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David Nader
David Nader
1 reviews
about 2 years ago
5 out of 5 stars

Fabulous Selection, Fabulous Prices, Fabulous People!!

Honesty, Integrity, the desire to Please the Customer, and excellent Service and Follow-up. Those are the things that make a good Company, GREAT. Folsom Wine & Spirits checked all of those boxes with me! This was my first order with them, and they treated me like I had been a customer for years. They were polite, understanding, and very willing to make me want to be a good customer for Life!

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Gary
Gary
1 reviews
about 2 years ago
5 out of 5 stars

Buffalo Trace and Eagle Rare

Ordered the Buffalo Trace and Eagle Rare, which are difficult to find in our city. Folsom had both in stock and shipped them quickly. I will use Folsom on future purchases.

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Leslie Erdman
Leslie Erdman
1 reviews
about 2 years ago
5 out of 5 stars

Excellent experience

Excellent experience. They had what I was looking for at a better price than anyone else and they shipped it right away. I’m really pleased with my experience and I will definitely buy from them again.

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Michael H
Michael H
1 reviews
about 2 years ago
5 out of 5 stars

Support with your purchase, it's worth it!

Great product availability at very reasonable prices. The turnaround was fast and product arrived in great shape. I will but from then again, I recommend your do so as well.

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Brian Peters
Brian Peters
1 reviews
about 2 years ago
5 out of 5 stars

Selection was fantastic and the…

Selection was fantastic and the customer service made my purchase incredible. Definitely will be ordering from here again.

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Kris Wilson
Kris Wilson
1 reviews
about 2 years ago
5 out of 5 stars

Excellent service. Quality packaging.

Excellent customer service and tracking info. Items packaged well and arrived as expected.

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Tim
Tim
1 reviews
about 2 years ago
5 out of 5 stars

WOW what can I say Great service

WOW what can I say, the site was easy to use and the prices were amazing. I don't know how they do it. The scotch I like is about $87.00 in New Jersey. Folsom has it for $49.00. Easy to use, The Scotch was delivered from California to my place here in NJ is just a few days.

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Brian Harms
Brian Harms
1 reviews
about 2 years ago
5 out of 5 stars

Great selection including difficult to…

Great selection including difficult to find items. Professional and fast service! Will buy again!

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Caleb Lendy
Caleb Lendy
1 reviews
about 2 years ago
5 out of 5 stars

Excellent customer and overall…

Excellent customer and overall experience. Definitely will use again.

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Jared McClain
Jared McClain
1 reviews
about 2 years ago
5 out of 5 stars

I had some issues getting a delivery to…

I had some issues getting a delivery to VA and Emma @ FW&S was able to help me get everything squared away. Great customer service

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