What types of mortgage products does First Heritage Mortgage offer?

First Heritage Mortgage offers a variety of mortgage products including conventional loans, FHA loans, VA loans, and jumbo loans to cater to different borrower needs.

What are the standard business hours for First Heritage Mortgage?

First Heritage Mortgage typically operates Monday through Friday from 9 AM to 5 PM, but hours may vary by location.

How can I contact First Heritage Mortgage for customer support?

You can contact First Heritage Mortgage by phone at their customer service number or through their website's contact form for any inquiries or support.

Does First Heritage Mortgage provide refinancing options?

Yes, First Heritage Mortgage offers refinancing options for existing loans, allowing borrowers to potentially lower their interest rates or change their loan terms.

What is the process for applying for a mortgage with First Heritage Mortgage?

To apply for a mortgage, you can start by filling out an online application on their website or contacting a loan officer to guide you through the process.

Are there any fees associated with applying for a mortgage?

Yes, there may be application fees, appraisal fees, and other closing costs associated with obtaining a mortgage through First Heritage Mortgage, which will be disclosed during the application process.

Can I get a pre-approval for a mortgage with First Heritage Mortgage?

Yes, First Heritage Mortgage offers pre-approval services, which can help you determine how much you can borrow before you start house hunting.

What documents do I need to provide for my mortgage application?

Typically, you will need to provide proof of income, tax returns, bank statements, and identification as part of your mortgage application with First Heritage Mortgage.

Does First Heritage Mortgage offer assistance for first-time homebuyers?

Yes, First Heritage Mortgage provides various programs and resources specifically designed to assist first-time homebuyers, including education and down payment assistance options.

First Heritage Mortgage Reviews (12) | 3.8 Rating

Review summary

Reviewers generally find First Heritage Mortgage to provide a solid mortgage experience, highlighting the friendly and knowledgeable staff who guide customers through the process. Many express satisfaction with the competitive rates and professional service, noting that the team is responsive and supportive, especially for first-time homebuyers. However, there are recurring complaints about average customer service and communication issues, with some customers feeling like just another number rather than a valued client. Delays in the process also frustrate a portion of the clientele, detracting from an otherwise smooth experience. While the overall sentiment leans positive, there is clear room for improvement in service consistency and communication. Overall, First Heritage Mortgage receives a mixed but generally favorable reception.

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Based on reviews, created with AI

Dorothy Smith

1 reviews

Featured

3 days ago

Competitive Rates, Poor Communication

I was drawn in by the competitive rates, but I faced several communication hiccups. I would have appreciated more proactive updates during the process.

Helpful?

James Lee

1 reviews

Featured

3 days ago

Friendly Staff, Effective Solutions

The staff was incredibly friendly and worked hard to find the best mortgage solution for me. I had a few bumps in the road, but they resolved them quickly.

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Betty Taylor

1 reviews

Featured

3 days ago

Smooth Process

The mortgage process was smoother than I anticipated. Communication was clear and timely, and I felt supported throughout. Only downside was a slight delay in closing, but it was manageable.

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Barbara Miller

1 reviews

Featured

3 days ago

Great Experience Overall

I had a fantastic experience with First Heritage Mortgage. The team was professional and guided me through every step of the process. Highly recommend!

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Jennifer Davis

1 reviews

3 days ago

Excellent Support

First Heritage Mortgage provided excellent support during my home buying journey. My loan officer was always available to answer my questions, which was comforting. I would recommend them to friends and family.

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Sandra Jones

1 reviews

3 days ago

Disappointed with Delays

While the initial setup was fine, I encountered significant delays that caused frustration. I expected a smoother process based on the reviews I read.

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James Garcia

1 reviews

3 days ago

Helpful and Knowledgeable

I appreciated how knowledgeable the staff was. They took the time to explain everything, which eased my anxiety as a first-time homebuyer. Great overall experience!

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Jennifer Davis

1 reviews

3 days ago

Highly Recommended

I can’t speak highly enough of my experience. The team was responsive, the rates were fantastic, and they made the whole process feel easy. I will definitely use them again!

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Linda Taylor

1 reviews

3 days ago

Professional and Efficient

First Heritage Mortgage was professional and efficient from start to finish. They kept me informed and made sure I understood every document I signed. Very pleased with my experience!

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Lisa Martin

1 reviews

3 days ago

Good Rates, Average Service

First Heritage Mortgage offers competitive rates, but the customer service could use some improvement. I had to follow up multiple times to get answers to my questions.

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Daniel Thompson

1 reviews

3 days ago

Decent but Room for Improvement

While the rates were decent, I found the online application process to be a bit clunky. They need to streamline it to be more user-friendly.

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Jessica Miller

1 reviews

3 days ago

Average Experience

My experience with First Heritage Mortgage was average. The rates were good, but I did feel like I was just another number to them and not a valued customer.

Helpful?

Frequently asked questions for First Heritage Mortgage

About First Heritage Mortgage

First Heritage Mortgage is a financial institution that specializes in providing mortgage lending services. The company offers a range of loan products for homebuyers and homeowners, including conventional, FHA, and VA loans. Additionally, First Heritage Mortgage may provide refinancing options and guidance to help clients navigate the mortgage process.

First Heritage Mortgage Reviews

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