Firmitas Financial Services Reviews

First class service as usual

Really good advice,

Second time I've worked with Tracy Thompson on a mortgage renewal - highly knowledgeable, super quick turnaround and last minute was able to come through with an unexpected better offer. Highly recommended

Exceptional service! Every part of the process was simple, communicated effectively and most of all cost effective!

Hayley was very energetic and always on the case. I felt comfortable at a time which could have been stressful.

I had such a good experience with this company. There was so many hoops to jump through as I had a complex situation with my remortgage but Hayley and Molly made the process so easy! Communication was excellent at all times and they were so professional throughout. Hayley helped me a year prior to my mortgage in advising me how to get myself in the best position to be accepted and with her advice we got there. I highly recommend firmitas for your Mortgage!!

Great customer service, attentive updates and seamless application. Highly recommended.

Easy to deal with. Made getting a mortgage easy (twice)

I would reccommend Firmitas to anyone, they have helped me remortgage my property. Steve was amazing and was so helpful, answering all my questions and queries, being supportive and reassuring me when needed. Thanks Steve you have been brilliant and I look forward to using this serivice again in the future.

Friendly Knowledgeable Creative Quick to Respond

Absolutely fantastic from start to finish kept me informed all the way

The agent we were advised by was clear in the information & guidance given. Reliable & punctual with phone calls/appointments, patient & tolerant with our requests for information & clarifications.

Finding a Remortgage was proofing very difficult because of my age I found Firmitas on the Internet quite by chance and left an enquiry which was picked up by Rachel who replied almost immediately and after thoroughly assessing my situation Rachel was able to find a solution which was perfectly matched to my needs. This remortgage completed last week giving myself and my daughter peace of mind knowing we are totally secure in our home. Not only was Rachel extremely efficient and professional but she also showed great empathy towards my situation. Once Rachel had found the solution she introduced her colleague Jordan who monitored the application process and kept me informed at every step also showing great professionalism and a genuine interest in my case. It was a very lucky day for me when I discovered Firmitas and I would have no hesitation recommending them and particularly can't thank Rachel and Jordan enough.

Our remortgage was completed by Julie and Molly. They were both really helpful, we were given the best rates for us. The whole process was completed with ease and any questions answered. Would highly recommend.

Brilliant service sorting out my mortgage. Others had failed to get what was required. Then quick to respond, persistent chasing things and thorough with the loose ends. AND very friendly

Celeste was supportive throughout our mortgage process and I cannot thank her enough for her advice and guidance through this all! Thank you Celeste!

Tracy and Molly were excellent dealing with our remortgage. Great communication and plenty of chasing! Thanks

We have had a great experience with Firmitas. The team offered excellent communication and advice throughout.

Rachel was amazing with our application! As a first time buyer, it was important to me to have the support I needed. She was happy to sit down and go through documents with me, ensuring that I understood everything before anything was set in stone. She was happy to answer all of my many questions and did so swiftly. She kept me informed throughout the process and updated me as often as possible. We were in no rush for completion, but with Rachel's help and pro-activity, the entire process was stress free and only took a couple of months! Thank you again for all of your help :)