Fastbuy Online Shopping Mall is a digital platform designed to facilitate seamless online transactions for airtime, data, and utility bill payments in Nigeria. The company offers a wide range of services, including instant recharge for major mobile networks such as MTN, Airtel, Glo, and 9mobile, as well as subscription payments for cable TV services like DSTV, GOtv, and Startimes. Fastbuy also provides electricity bill payment options for various Distribution Companies across the country, ensuring convenience for its users. Targeting consumers who require quick and secure payment solutions, Fastbuy emphasizes automated delivery and 24/7 customer support. With a user-friendly interface, the platform caters to individuals seeking reliable and efficient services for their daily digital payment needs. By offering competitive pricing and special discounts, the company aims to enhance the overall shopping experience for its growing customer base.
Fastbuy Online Shopping Mall receives overwhelmingly negative feedback from customers, with many expressing frustration over poor service and product quality. Reviewers frequently describe the company as a scam, citing issues such as being charged for unavailable items and receiving defective products.
One customer reported receiving a non-working solar umbrella and faced unresponsive customer service for days. Others echo similar sentiments, highlighting rude staff and significant delays in delivery, with one buyer waiting over two months for their order. Despite these complaints, a small number of consumers found some reassurance in the legitimacy of the company after conducting their own research. However, the overall sentiment remains largely negative, with many advising against using Fastbuy for online shopping.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.5 | 8 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Nov 2023.
| Month | Average | Reviews |
|---|---|---|
| Jul 23 | 1.0 | 1 |
| Aug 23 | — | 0 |
| Sep 23 | 1.0 | 1 |
| Oct 23 | — | 0 |
| Nov 23 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
“I called a customer service line and was told I would have a full refund within 3 - 5 days”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Retail.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.5 out of 5 (poor) | 0 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.8 out of 5 (poor) | — | 8 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Fastbuy Online Shopping Mall is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.0).
8 reviews of Fastbuy Online Shopping Mall. Filter by what matters to you.
I order for a JBL Speaker at first when I was ask to pay upfront I thought they where scam so after Conducting some legal search I found out they where trading with another name which is a registered company also read some reviews online so I decided to give them a trial and the delivery one day late as they promise so I recommend fastbuy for your online shopping
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Fastbuy Online Shopping Mall is a digital platform designed to facilitate seamless online transactions for airtime, data, and utility bill payments in Nigeria. The company offers a wide range of services, including instant recharge for major mobile networks such as MTN, Airtel, Glo, and 9mobile, as well as subscription payments for cable TV services like DSTV, GOtv, and Startimes. Fastbuy also provides electricity bill payment options for various Distribution Companies across the country, ensuring convenience for its users. Targeting consumers who require quick and secure payment solutions, Fastbuy emphasizes automated delivery and 24/7 customer support. With a user-friendly interface, the platform caters to individuals seeking reliable and efficient services for their daily digital payment needs. By offering competitive pricing and special discounts, the company aims to enhance the overall shopping experience for its growing customer base.
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